APPARENT UNREPAIRABLE DANGEROUS STEERING SITUATION, BATTERY PROBLEM, TRANSMISSION FAILURE. VEHICLE DOES NOT SEEM TO MERCHANTABLE FOR PURPOSE FOR WHICH IT WAS OFFERED FOR SALE. *AK
1997 Chevrolet Suburban
Owner reports · Recalls · Investigations
More warning signs than most Suburban years
Owner complaints for the 1997 Chevrolet Suburban are substantially higher than the model-year median of 118.
About this comparison →How this year compares
Owner complaints by model year
Compare all Suburban years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 76 of 414 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 92 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
47 reportsWHILE TRAVELING ON HIGHWAY FOR AN HOUR SOON AFTER MAKING A STOP VEHICLE SHIFT GEARS HARD FROM ONE TO ANOTHER. DLR HAS BEEN NOTIFIED. *AK *ML
TRANSMISSION FAILED, CAUSING VEHICLE TO HAVE SUDDEN LOSS OF SPEED...ALMOST REARENDED. *AK
CHEVROLET DID NOT PAY FOR ANY OF THE REPAIRS. THEY OFFERED TO PAY HALF, WHEN I DID NOT ACCEPT , THEY WITHDREW THE OFFER. AT THE TIME MY VEHICLE WAS IN THE SHOP THERE WERE 3 OTHERS IN FOR THE SAME PROBLEM. THEY ALL HAD TO HAVE THE TRANSMISSIONS REPLACED. I BELIEVE THERE IS A DEFINITE PROBLEM WITH THE TRANSMISSIONS THEY HAVE PUT I…
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CHEVROLET DID NOT PAY FOR ANY OF THE REPAIRS. THEY OFFERED TO PAY HALF, WHEN I DID NOT ACCEPT , THEY WITHDREW THE OFFER. AT THE TIME MY VEHICLE WAS IN THE SHOP THERE WERE 3 OTHERS IN FOR THE SAME PROBLEM. THEY ALL HAD TO HAVE THE TRANSMISSIONS REPLACED. I BELIEVE THERE IS A DEFINITE PROBLEM WITH THE TRANSMISSIONS THEY HAVE PUT IN THESE VEHICLES, AND THEY ARE NOT STANDING BEHIND THEM. MY VEHICLE HAS ALWAYS BEEN PROPERLY SERVICED BY CHEVROLET, AND IT HAS NOT BEEN ABUSED. I FEEL THAT THESE VEHICLES SHOULD BE RECALLED AND CHEVROLET HAVE TO FIX THEM. *AK
DRIVING 65 MPH AND TOWING A BOAT ON INTERSTATE WHEN TRANSMISSION "WENT OUT" (UNDER 50,000 MILES) ALMOST CAUSING COLLISION. EMPLOYEE OF DEALERSHIP ADVISES GM HAS HAD PROBLEM WITH TRANSMISSIONS OVERHEATING BUT NO RECALL OR SERVICE BULLETINS. PURCHASED NEW TRANSMISSION WITH SUPPOSEDLY "CORRECTED" PROBLEM. NEED HELP TO SEE IF GM W…
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DRIVING 65 MPH AND TOWING A BOAT ON INTERSTATE WHEN TRANSMISSION "WENT OUT" (UNDER 50,000 MILES) ALMOST CAUSING COLLISION. EMPLOYEE OF DEALERSHIP ADVISES GM HAS HAD PROBLEM WITH TRANSMISSIONS OVERHEATING BUT NO RECALL OR SERVICE BULLETINS. PURCHASED NEW TRANSMISSION WITH SUPPOSEDLY "CORRECTED" PROBLEM. NEED HELP TO SEE IF GM WILL HELP COVER ANY COSTS WITH PROBLEM THEY WERE AWARE OF. *AK
FUEL PUMP AND SENDING UNIT MELTED AND SHORTED OUT CAUSING CAR TO STALL ON THE ROAD.TORQUE CONVERTOR REPLACED/ TRANS RECONDITIONED, POWER STEERING BOX LEAKING/ REPLACED. BOTH CATALYTIC CONVERTERS REPLACED,AC COMPRESSOR REPLACED. NUMEROUS COOLANT LEAKS FIXED. WINDSHIELD REPLACED DUE TO DEFECT. BATTERY REPLACED DUE TO ACID LEAK. W…
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FUEL PUMP AND SENDING UNIT MELTED AND SHORTED OUT CAUSING CAR TO STALL ON THE ROAD.TORQUE CONVERTOR REPLACED/ TRANS RECONDITIONED, POWER STEERING BOX LEAKING/ REPLACED. BOTH CATALYTIC CONVERTERS REPLACED,AC COMPRESSOR REPLACED. NUMEROUS COOLANT LEAKS FIXED. WINDSHIELD REPLACED DUE TO DEFECT. BATTERY REPLACED DUE TO ACID LEAK. WHATS NEXT? *AK
THE TRANSMISSION STARTED GRINDING AT 5 MPH IN FIRST GEAR ONLY. THE SUBURBAN WAS DRIVEN DIRECTLY TO THE DEALER, A DISTANCE OF APPROXIMATELY 10 MILES. BY THE TIME WE ARRIVED, THE TRANSMISSION WAS GRINDING IN ALL GEARS AND AT ALL SPEEDS. *AK
I HAD THE UNIVERSAL JOINTS REPLACED, (DEALER STATED IT WAS NEEDED), AND EVER SINCE, I HAVE NOISE WHICH SEEMS TO COME FROM DRIVESHAFT. I HAD THEM ( DEALER ) CHECK, AND THEY SAID THAT IT WAS THE TIRES, OR PERHAPS A BEARING. THIS NOISE WAS NOT PRESENT PRIOR TO GETTING U-JOINTS, HOWEVER I ALSO HAD CUPPING ON A RIGHT FRONT TIRE, AND…
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I HAD THE UNIVERSAL JOINTS REPLACED, (DEALER STATED IT WAS NEEDED), AND EVER SINCE, I HAVE NOISE WHICH SEEMS TO COME FROM DRIVESHAFT. I HAD THEM ( DEALER ) CHECK, AND THEY SAID THAT IT WAS THE TIRES, OR PERHAPS A BEARING. THIS NOISE WAS NOT PRESENT PRIOR TO GETTING U-JOINTS, HOWEVER I ALSO HAD CUPPING ON A RIGHT FRONT TIRE, AND THEY REPLACED A MODEL, OR SOMETHING. I SAW ON THE NTSA BULLETIN NO. 9610 OF JAN 4, 2000 , THAT 1997 SUBURBANS HAD A COMPONENT PROBLEM. *AK
WHILE STOPPING, APPLYING BRAKE, HEARD A CLUNK NOISE AND FELT A JARRING. AFTER PARKING, TRIED TO PUT INTO REVERSE AND COULD NOT. WAS ABLE TO DRIVE FORWARD BUT HEARD A GRINDING NOISE. NOW UNABLE TO GET INTO GEAR AND IT DOES NOT SHIFT. NO REVERSE. THE BRAKE PROBLEM BECAME APPARENT WITH A GRINDING NOISE WHILE MOVING THROUGH STO…
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WHILE STOPPING, APPLYING BRAKE, HEARD A CLUNK NOISE AND FELT A JARRING. AFTER PARKING, TRIED TO PUT INTO REVERSE AND COULD NOT. WAS ABLE TO DRIVE FORWARD BUT HEARD A GRINDING NOISE. NOW UNABLE TO GET INTO GEAR AND IT DOES NOT SHIFT. NO REVERSE. THE BRAKE PROBLEM BECAME APPARENT WITH A GRINDING NOISE WHILE MOVING THROUGH STOP AND GO TRAFFIC. FAILED CALIPERS AND RESULTING IN DAMAGED ROTORS AND PADS. *AK
OUR CHEVY SUBURBAN HAS JUST OVER 50,000 MILES AND IS PAST THE WARRANTY MILEAGE. ON A TRIP TO LAS VEGAS, THE TRUCK STARTED TO JERK FIERCLY INTO GEAR. WHEN I ACCELERATED, THE TRUCK WOULD JERK INTO GEAR. THE TRANSMISSION SPECIALIST THAT DID THE REPAIRS ADVISED US THAT THE TORQUE CONVERTER HAD GONE OUT, AND SHRAP METAL WAS GETTING I…
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OUR CHEVY SUBURBAN HAS JUST OVER 50,000 MILES AND IS PAST THE WARRANTY MILEAGE. ON A TRIP TO LAS VEGAS, THE TRUCK STARTED TO JERK FIERCLY INTO GEAR. WHEN I ACCELERATED, THE TRUCK WOULD JERK INTO GEAR. THE TRANSMISSION SPECIALIST THAT DID THE REPAIRS ADVISED US THAT THE TORQUE CONVERTER HAD GONE OUT, AND SHRAP METAL WAS GETTING INTO THE TRANSMISSION FLUID. THIS HAPPENED IN A MATTER OF 1 DAY. THE TECHNICIAN ALSO ADVISED US THAT HE HAD PERFORMED THE SAME REPAIRS ON 3 OTHER CHEVY SUBURBANS THAT DAY ALONE. WE WERE TOLD THAT THIS WAS NOT CAUSED BY "NORMAL WEAR AND TEAR" AND THAT THIS SHOULD NOT BE HAPPENING TO A TRUCK WITH ONLY 50,000 MILES. I TOOK THE TRUCK IN TO GET THE TIRES BALANCED, AND WAS TOLD THAT THE FRONT BRAKES NEEDED TO BE REPLACED. WHEN THE TECHNICIAN WAS BEGINNING TO REMOVE THE BRAKE PADS- HE NOTICED THAT THERE WERE CRACKS IN THE ROTORS. WE WERE ADVISED THAT THE CRACKS WERE HEAT CRACKS, AND THAT WE WOULD NEED TO PURCHASE NEW ROTORS. ONCE AGAIN, WE WERE TOLD THAT THIS WAS NOT CAUSED BY"NORMAL WEAR AND TEAR".
Official recalls
203V159000 · Visibility:windshield Wiper/washer
Apr 28, 2003
ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.
03V093000 · Visibility:rearview Mirrors/devices:exterior
Mar 7, 2003
CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.
Consequence & remedy
Consequence: IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSTALL A FUSED JUMPER HARNESS TO THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH. OWNER NOTIFICATION BEGAN ON APRIL 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA02006 · Windshield Wiper Failure
Opened May 31, 2002 · Closed Jul 23, 2003
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Additional source detail variants (2)
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
EA00013 · Battery Leaks Acid
Opened May 2, 2000 · Closed Jun 28, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
DP00001 · Oem Hitch Receiver Platform Cracking
Opened Jan 31, 2000 · No close date supplied
Status: open (inferred from source dates) · Equipment
THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL
EA99011 · Erratic Power Steering Assist While Driv
Opened May 12, 1999 · Closed Feb 27, 2001
Status: closed (inferred from source dates) · Steering
THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND IN THE SUBJECT VEHICLE POPULATION.FUTHER EXPENDITURE OF AGENCY RESOURCES ON THIS SUBJECT DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ENGINEERING IS CLOSED.
EA95026 · Poor Brake Performance
Opened Sep 20, 1995 · Closed Sep 20, 2001
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
POOR PERFORMANCE OF ABS BRAKES
Illustration