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2025 Chevrolet Suburban 1500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 30 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

30 reports
Mileage unknown · Oct 31, 2025
EnginePower Train

Purchased the vehicle on April 7, 2025. On 7/15/25, the car had 6948 mi. and started running rough, had a loss of power, an odor from the engine, and then on the display: check engine, blinking green vehicle light, and a message stating that the car was lowering for stability control. Took the vehicle to the closest Chevrolet …

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Purchased the vehicle on April 7, 2025. On 7/15/25, the car had 6948 mi. and started running rough, had a loss of power, an odor from the engine, and then on the display: check engine, blinking green vehicle light, and a message stating that the car was lowering for stability control. Took the vehicle to the closest Chevrolet service. The service dept. determined that code found P0307 and P0300, cylinder seven had the most misfires above 500. After completing oil service, the vehicle began to click on the passenger side; however, it was not misfiring. They inspected and found potential lifter issue. Found ticking coming from cylinder 7 and verified misfires. Found 2 pushrods damaged. Heard noise coming from cylinder 4, removed valve cover, removed rocker arms, and found 1 pushrod damaged. They removed and replaced all lifters and 3 pushrods. They stated there was no more noise //after this repair. These repairs were completed on July 25, 2025. On 8/15/25 took back to service because it continued to run rough and made excessive noise and whistling when starting the vehicle. The dealer inspected and heard the noise, inspected the vehicle exhaust leak, checked exhaust manifolds, pipe connections, and determined there were no issues found. On 9/26/25 at 11,821 miles the car was making excessive noise, running rough, and was losing power. Drove home, and the vehicle was running rougher and losing power. No check engine lights or warnings were present. Drove home, and the vehicle was running rougher and losing power until it turned off. Towed in. Maintenance techs determined catastrophic engine failure, all bearings and engine rods seized. After this repair hen the catalytic converter failed. This car has been out of service due to engine failures for 43 days out of the 204 of ownership.

NHTSA ODI #11696802

Mileage unknown · Oct 2, 2025
Engine

Cause unknown, however, I have discovered that the engine in my Suburban, the Engine code LZO 3.0L Duramax, has damaged itself internally. I have been told that there is a large batch of engines that have this same problem, and the dealership I sent my car to has several cars in the same position. This problem is causing the eng…

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Cause unknown, however, I have discovered that the engine in my Suburban, the Engine code LZO 3.0L Duramax, has damaged itself internally. I have been told that there is a large batch of engines that have this same problem, and the dealership I sent my car to has several cars in the same position. This problem is causing the engine to lock up or completely quit. This could be serious depending on when this failure happens. Currently, they are telling me that I am months away from getting a new engine due to a back order. Vehicle still in shop, so I do not have records yet, but I will be happy to give them once I have them.

NHTSA ODI #11690942

Mileage unknown · Aug 27, 2025
Forward Collision AvoidanceUnknown Or Other

My Onstar system is not working properly. I first noticed the Forward Collision light then the Wifi hotspot features not working. Reached out to onstar they couldn’t help then referred to dealership. Visited dealership 8/12/2025 was told there’s no error code although they see what’s happening. Doing further investigation of my …

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My Onstar system is not working properly. I first noticed the Forward Collision light then the Wifi hotspot features not working. Reached out to onstar they couldn’t help then referred to dealership. Visited dealership 8/12/2025 was told there’s no error code although they see what’s happening. Doing further investigation of my own i found out this is a very well known issue amongst General Motors, Onstar and the dealerships selling these vehicles. There are varying issues customers are having from wifi not working to vehicles completely shutting down in traffic. Once my visit to the dealership commenced i was informed the Telematic Control Module” is on back order with no estimate on deliveries as there’s “others waiting also” this is a scary situation. I am worried that my issue is going to progress into a bigger problem. I drive 23 miles to work and 23 back. I am scared that my module will eventually fail when i am on the highway…..this is terrifying! Over 80k to play roulette.

NHTSA ODI #11683457

23,686 miles · Jul 24, 2025
Forward Collision Avoidance

The contact owns a 2025 Chevrolet Suburban. The contact stated that the "Adaptive Cruise Control Temporarily Unavailable" message was displayed on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the radar was faulty and needed to be replaced. The veh…

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The contact owns a 2025 Chevrolet Suburban. The contact stated that the "Adaptive Cruise Control Temporarily Unavailable" message was displayed on the instrument panel. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the radar was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,686.

NHTSA ODI #11676013

Mileage unknown · Jul 24, 2025
Engine

The engine in 2025 Suburban (6.2L V8) has failed and the car is not drivable. It is currently in a Chevy dealership service department waiting for parts. The 2025 model is not listed under the recall. However it should be, I know of 3 2025 engines that have recently failed. I was passing a vehicle and as I took my foot off the …

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The engine in 2025 Suburban (6.2L V8) has failed and the car is not drivable. It is currently in a Chevy dealership service department waiting for parts. The 2025 model is not listed under the recall. However it should be, I know of 3 2025 engines that have recently failed. I was passing a vehicle and as I took my foot off the accelerator the transmission shifted 2 times and then the engine shut off and the car was coasting. We had no indication that the engine shut off, just several messages on the screen. ( Press start button, and conditions not correct for shifting.)

NHTSA ODI #11675867

Mileage unknown · Jun 24, 2025
Unknown Or Other

Still, I don’t have a registration

NHTSA ODI #11668849

Mileage unknown · Jun 10, 2025
Service Brakes

The brake system had a failure and the vehicle could not be slowed down. The brakes would come and go until I was able to stop. GM dealership diagnosed it with a failed master cylinder and the part is on national back order.

NHTSA ODI #11666193

Mileage unknown · May 17, 2025
Electrical System

Main display, driver display, and HUD froze while driving. Speedometer froze as well. Main display goes back while the driver display freezes. NO blinkers worked. This happened 3x throughout the day. Only way to reset is unhooking the battery.

NHTSA ODI #11661649

Mileage unknown · May 14, 2025
Electrical SystemExterior Lighting

OnStar Module factory defaults/Malfunctioning - Power button don’t turn on so there’s no internet connection. This effect all the safety features in the car. Please recall. There has been numerous incidents reported online to this particular default.

NHTSA ODI #11660820

Mileage unknown · Mar 12, 2025
Exterior Lighting

New vehicle purchase, the Dealer had installed a 3rd brake light that blinks 4 to 5 times when pressed. I'm concerned because according to what I've read a blinking brake light is against federal and state regulations.

NHTSA ODI #11647861

Official recalls

1

26V304000 · Wheels:hub

May 14, 2026

General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalade ESV, Chevrolet Suburban 1500, Tahoe, GMC Yukon, and Yukon XL vehicles with 24-inch wheels. Incorrect bolts may have been installed on the left and right front wheel hubs, which can result in the bolts loosening or deforming over time.

Consequence & remedy

Consequence: A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA26005 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy

Opened Aug 20, 2026 · No close date supplied

Status: open (inferred from source dates) · Engine

On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001.  This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.