Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
90–25K
525–50K
750–75K
675–100K
7100–150K
3150K+
37 reports with mileage · 16 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports1 injury reports
What owners actually said
53 reports
116,500 miles · Apr 14, 2017
Structure
THE DASH IS CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. THIS SEEMS TO BE A REPEATED ISSUE WITH GM AND IS CLEARLY A DEFECT WHEN SO MANY OF THEIR VEHICLES HAVE BEEN EFFECTED IN THE SAME PLACE! THERE IS ALREADY A RECALL ON THE PASSENGER AIRBAG THAT GM ISN'T WANTING TO FIX AND NOW MY DASH IS CRACKED COMPLETELY APART BY THE PASSE…
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THE DASH IS CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. THIS SEEMS TO BE A REPEATED ISSUE WITH GM AND IS CLEARLY A DEFECT WHEN SO MANY OF THEIR VEHICLES HAVE BEEN EFFECTED IN THE SAME PLACE! THERE IS ALREADY A RECALL ON THE PASSENGER AIRBAG THAT GM ISN'T WANTING TO FIX AND NOW MY DASH IS CRACKED COMPLETELY APART BY THE PASSENGER AIRBAG. HOW SAFE IS THIS, WHERE IS THEIR RESPONSIBILITY?
NHTSA ODI #10972376
120,000 miles · Mar 17, 2017
Air BagsUnknown Or Other
DASH IS CRACKED BY PASSENGER AIRBAG AND IT WILL NOT ALLOW THE COVER TO ATTACH PROPERLY. SHARP PLASTIC EDGE MAY CUT AIRBAG WHEN DEPLOYED MAKING IT USELESS. ALSO, THERE IS A RECALL ON THE AIRBAG AND GM IS STATING THAT NO PARTS ARE AVAILABLE AND THEY WON'T BE FOR A WHILE.
NHTSA ODI #10966472
80,000 miles · Mar 14, 2017
Air Bags
DASH IS CRACKED BY PASSENGER AIRBAG AND IT WILL NOT ALLOW THE COVER TO ATTACH PROPERLY. SHARP PLASTIC EDGE MAY CUT AIRBAG WHEN DEPLOYED MAKING IT USELESS. ALSO, THERE IS A RECALL ON THE AIRBAG AND GM IS STATING THAT NO PARTS ARE AVAILABLE AND THEY WON'T BE FOR A WHILE.
NHTSA ODI #10965813
129,000 miles · Feb 22, 2017
Air BagsStructureUnknown Or Other
DASHBOARD HAS BEGUN TO CRACK IN NUMEROUS AREAS, 1 AREA THAT IS VERY CONCERNING IS RIGHT BY THE PASSENGER AIRBAG WHICH I FEEL CONCERNED THAT IF IT WERE TO INFLATE THE DASHBOARD WOULD WOULD SEND PROJECTILES FLYING. THE DASH IS ALSO CRACKING SEVERELY ABOVE THE INSTRUMENT CLUSTER. UPON RESEARCH THIS IS A ISSUE THAT THE INTERNET IS F…
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DASHBOARD HAS BEGUN TO CRACK IN NUMEROUS AREAS, 1 AREA THAT IS VERY CONCERNING IS RIGHT BY THE PASSENGER AIRBAG WHICH I FEEL CONCERNED THAT IF IT WERE TO INFLATE THE DASHBOARD WOULD WOULD SEND PROJECTILES FLYING. THE DASH IS ALSO CRACKING SEVERELY ABOVE THE INSTRUMENT CLUSTER. UPON RESEARCH THIS IS A ISSUE THAT THE INTERNET IS FLOODED WITH AND GM REFUSES TO ADDRESS THE PROBLEM. I CONTACTED GM IN REGARDS TO THIS ISSUE AND THEY REFUSE TO TAKE RESPONSIBILITY ALTHOUGH AT A DEALETHIS SHIP WHEN I WENT LOOKING AROUND 4 OUT OF THE 5 VEHICLES FOR SALE ON THE LOT HAD THE SAME CRACKS IN THE SAME PLACES. I NEED HELP FROM NHTSA TO RESOLVE THIS ISSUE BEFORE MY FAMILY IS PUT IN DANGER IN THE EVENT OF A VEHICLE ACCIDENT. THIS CRACK SEEMED TO OCCUR WHEN THE WEATHER GOT COLD, I TURNED ON MY HEAT AND THE DESK IMMEDIATELY CRACKED. THIS IS FLAWED EQUIPMENT AND WE AS CONSUMERS SHOULD NOT HAVE TO DEAL WITH IT.
NHTSA ODI #10956210
Mileage unknown · Jan 20, 2017
Air Bags
TAKATA RECALL - THE INFORMATION AVAILABLE FROM GM ON THIS RECALL IS THAT AT THIS TIME, GM CONSIDERS YOUR VEHICLE SAFE. THE FACT THAT 11 PEOPLE SO FAR HAVE BEEN KILLED BY TAKATA AIRBAG'S TELLS ME IT IS NOT SAFE FOR MY FAMILY TO HAVE THESE IN OUR VEHICLE.
NHTSA ODI #10946766
44,000 miles · Nov 3, 2016
Structure
THE DASH HAS A SEVERE CRACK THAT CAUSES A MAJOR DISTRACTION AND SAFETY CONCERNS WHILE DRIVING DUE TO THE VIBRATION AND NOISE. *TR
NHTSA ODI #10924145
Mileage unknown · Jun 2, 2016
EngineStructure
CRACKS IN DASHBOARD DRIVERS SIDE & ON PASSENGER SIDE AS WELL-DEALERSHIP REPLACED ($100.00) -TOLD ME TO STOP USING ARMOR ALL AND THE LIKE- NOW 2ND DASH HAS DONE THE EXACT SAME THING--NEXT PROBLEM LIFTER STARTED TAPPING (70,000) AFM 5.3L ENGINE--ANYONE ELSE EXPERIENCING THE SAME
NHTSA ODI #10872070
45,000 miles · Apr 13, 2016
Structure
THE DASHBOARD HAS BEGUN TO CRACK AND IS IN THE AREA OF THE AIR BAGS. I AM CONCERNED THAT THIS HAS COMPROMISED MY SAFETY AND THAT OF MY PASSENGER IF THERE WERE BE A NECESSITY FOR THE AIRBAGS TO BE DEPLOYED. SHARDS OF THE BRITTLE PLASTIC COULD PUNCTURE THE AIRBAGS OR BE PROJECTED THROUGH THE CABIN INJURING PASSENGERS. THIS IS M…
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THE DASHBOARD HAS BEGUN TO CRACK AND IS IN THE AREA OF THE AIR BAGS. I AM CONCERNED THAT THIS HAS COMPROMISED MY SAFETY AND THAT OF MY PASSENGER IF THERE WERE BE A NECESSITY FOR THE AIRBAGS TO BE DEPLOYED. SHARDS OF THE BRITTLE PLASTIC COULD PUNCTURE THE AIRBAGS OR BE PROJECTED THROUGH THE CABIN INJURING PASSENGERS. THIS IS MY SECOND SUBURBAN PURCHASED NEW AND WITH AS MUCH AS I HAVE SPENT, I WOULD EXPECT IT NOT TO CRUMBLE APART IN FIVE YEARS OR THAT THE COMPANY WOULD BE APOLOGETIC AND EAGER TO ADDRESS THE ISSUE. EXTREMELY DISSATISFIED AND UNWILLING TO SPEND $800 QUOTED BE DEALER TO REPLACE POOR QUALITY DASH WITH THE SAME PART THAT WILL CRUMBLE LIKE THE FIRST IN FOUR OR FIVE YEARS. THIS WILL BE MY LAST CHEVY PURCHASE.
NHTSA ODI #10855394
10,000 miles · Mar 10, 2016
Unknown Or Other
LIKE MANY OTHER CHEVY/GMC LIGHT TRUCK AND TRUCK OWNERS, MY DASH HAS CRACKED. I WORRY THAT THE CRACKED SHARP DASH COULD INTERFERE WITH THE AIRBAGS ABILITY TO DEPLOY SAFELY.
NHTSA ODI #10846008
90,000 miles · Feb 6, 2016
Unknown Or Other
LIKE MANY OTHER CHEVY/GMC LIGHT TRUCK AND TRUCK OWNERS, MY DASH HAS CRACKED.
NHTSA ODI #10824660
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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