2004 Chevrolet Suburban 1500

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE TOWING A U-HAUL TRAILER AT 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE COASTED TO THE RIGHT LANE AND FAILED TO RESTART IN THE NEUTRAL POSITION. THE VEHICLE HAD TO BE PHYSICALLY SHUT OFF IN ORDER TO RESTART. THE CONTACT FILED COMPLAINT NUMBER 71-547942923 WITH CHEVROLET. THE CURRENT AND FAILURE MILEAGES WERE 54,000.

2004 CHEVY SUBURBAN SPEEDOMETER FAILURE. FIRST HAD ERRATIC BEHAVIOR OF SPEEDOMETER, IT JUST DROPPED OUT EVENTUALLY GOING TO ZERO WHILE TRAVELING DOWN THE INTERSTATE HIGHWAY. I SPOKE WITH A DEALER, THEY SAID IT WAS A COMMON PROBLEM THAT COST ABOUT $700 TO REPAIR. THE VEHICLE WAS JUST OUT OF WARRANTY. AS I CAN GAGE SPEED OFF THE TACHOMETER, I'VE WAITED A YEAR TO ADDRESS IT HOPING FOR A RECALL. IN THE MEAN TIME THE SPEEDOMETER HAS QUIT WORKING ALL TOGETHER. MY WIFE NORMALLY DRIVES THIS VEHICLE AND DOES NOT HAVE THE SAME FEEL FOR GAUGING SPEED FROM THE TACHOMETER. SHE IS CONCERNED ABOUT SAFETY OF TRAVELING CROSS COUNTRY BY HERSELF AND IS DEMANDING THAT I FIX IT. READING UP ON THE ISSUE ON THE INTERNET I WAS REFERRED TO THIS SITE. IT APPEARS THAT THERE ARE MANY PEOPLE WITH THE SAME PROBLEM. CERTAINLY GM SHOULD MAKE A RELIABLE PRODUCT. FAILURE ON GM'S PART TO RECOGNIZE THE PROBLEM WILL AT A MINIMUM RESULT IN LOSS OF CUSTOMERS, I WOULD HATE TO SEE IT RESULT IN LOSS OF LIFE FROM DRIVERS, UNAWARE OF THEIR SPEED, ENDING UP IN A FATAL ACCIDENT. IF GM WILL NOT RESPOND TO THIS SAFETY ISSUE MAYBE YOU WILL. *JB

I HAVE A 2004 CHEVROLET SUBURBAN LT WITH APPROXIMATELY 48,000 MILES AND MY SPEEDOMETER HAS BEGUN TO MALFUNCTION. AT TIME IT INCREASES IN A STEPWISE MANNER AND OTHER TIMES, IT DOES NOT SHOW MY SPEED AT ALL. ONE TIME I WAS GOING WITH TRAFFIC AND ESTIMATED MY SPEED TO BE ~ 60 MPH ALONG WITH THE TRAFFIC, MY SPEEDOMETER READ 35 MPH. I TOOK IT IN TO THE DEALER AND I WAS TOLD IT MAY TAKE 2-3 DAYS FOR REPAIR AND ~ $600. I WOULD THINK A SPEEDOMETER SHOULD WORK FOR AT LEAST 100,000 MILES OR MORE. IN CHECKING, I SEE THERE HAVE BEEN MANY SUCH FAILURES AND FEEL THAT THE CONSUMER SHOULD NOT BE HELD ACCOUNTABLE FOR SUCH FAILURES. HAVE THERE BEEN ANY RECALLS ON THIS PROBLEM? IF SO, HOW DO I FILE MY COMPLAINT? *NM

I WOULD LIKE TO RAISE A COMPLAINT REGARDING THE INSTRUMENT CLUSTER ON MY 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER READING HAS BECOME ERRATIC AND NEVER REPORTS THE PROPER SPEED. AT TIMES IT MAY BE 0, AT OTHERS IT MAY BE 120 MPH, AND AT OTHER TIMES JUST ALL OVER THE PLACE. THIS HAS BECOME A REAL SAFETY ISSUE WHEN DRIVING ALONE ON A ROAD OR IN VISIBLY IMPAIRED CONDITIONS SINCE YOU JUST HAVE NO REFERENCE TO KNOW HOW FAST YOU ARE TRAVELING. AFTER CONDUCTING SEARCHES ON MY OWN, THIS IS APPARENTLY A RAMPANT PROBLEM DURING THESE YEAR'S GM MODELS. THE DEALER WANTS APPROXIMATELY $500 TO FIX IT AND THIS JUST SEEMS VERY UNFAIR FOR A $40,000 3 YEAR OLD VEHICLE. SINCE THIS APPEARS TO BE A VERY COMMON PROBLEM, I WOULD LIKE TO URGE CHEVROLET TO STEP UP AND RECALL VEHICLES FOR THIS ISSUE SO THAT WE CAN HAVE IT FIXED. THANK YOU, DEBRA TROIANO. *NM