SPEEDOMETER BEGAN SHOWING INCORRECT SPEED UP TO 100MPH ON RURAL HIGHWAY AND 20-30 MPH WHILE PARKED. STOPPED AND TURNED VEHICLE OFF TO ATTEMPT TO RESET BUT STILL INCORRECT SPEED REGISTERED. DEALERSHIP HAD TO REPLACE INSTRUMENT CONTROL PANEL. *TR
2004 Chevrolet Suburban 1500
Owner reports · Recalls · Investigations
More warning signs than most Suburban 1500 years
Owner complaints for the 2004 Chevrolet Suburban 1500 are substantially higher than the model-year median of 53.
About this comparison →How this year compares
Owner complaints by model year
Compare all Suburban 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
167 reports with mileage · 15 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
84 reportsDEFECTIVE SPEEDOMETER - 2004 CHEVY SUBURBAN. *JB
TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE TOWING A U-HAUL TRAILER AT 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE COASTED TO THE RIGHT LANE AND FAILED TO RESTART IN THE NEUTRAL POSITION. THE VEHICLE HAD TO BE PHYSICALLY SHUT OFF IN ORDER TO RESTART. THE CONTACT FILED COMPLAINT NUMBER 7…
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TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE TOWING A U-HAUL TRAILER AT 75 MPH, THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THE VEHICLE COASTED TO THE RIGHT LANE AND FAILED TO RESTART IN THE NEUTRAL POSITION. THE VEHICLE HAD TO BE PHYSICALLY SHUT OFF IN ORDER TO RESTART. THE CONTACT FILED COMPLAINT NUMBER 71-547942923 WITH CHEVROLET. THE CURRENT AND FAILURE MILEAGES WERE 54,000.
I HAVE A 2004 CHEVROLET SUBURBAN AND THE SPEEDOMETER HAS BEGUN TO SHOW AN ERRATIC BEHAVIOR. WHEN I AM GOING 55 MPH THE SPEEDOMETER MAY SHOW 120 MPH AND IT DOES NOT RESET ITSELF TO 0 MPH AT A STOP. *JB
2004 CHEVY SUBURBAN SPEEDOMETER FAILURE. FIRST HAD ERRATIC BEHAVIOR OF SPEEDOMETER, IT JUST DROPPED OUT EVENTUALLY GOING TO ZERO WHILE TRAVELING DOWN THE INTERSTATE HIGHWAY. I SPOKE WITH A DEALER, THEY SAID IT WAS A COMMON PROBLEM THAT COST ABOUT $700 TO REPAIR. THE VEHICLE WAS JUST OUT OF WARRANTY. AS I CAN GAGE SPEED OFF THE…
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2004 CHEVY SUBURBAN SPEEDOMETER FAILURE. FIRST HAD ERRATIC BEHAVIOR OF SPEEDOMETER, IT JUST DROPPED OUT EVENTUALLY GOING TO ZERO WHILE TRAVELING DOWN THE INTERSTATE HIGHWAY. I SPOKE WITH A DEALER, THEY SAID IT WAS A COMMON PROBLEM THAT COST ABOUT $700 TO REPAIR. THE VEHICLE WAS JUST OUT OF WARRANTY. AS I CAN GAGE SPEED OFF THE TACHOMETER, I'VE WAITED A YEAR TO ADDRESS IT HOPING FOR A RECALL. IN THE MEAN TIME THE SPEEDOMETER HAS QUIT WORKING ALL TOGETHER. MY WIFE NORMALLY DRIVES THIS VEHICLE AND DOES NOT HAVE THE SAME FEEL FOR GAUGING SPEED FROM THE TACHOMETER. SHE IS CONCERNED ABOUT SAFETY OF TRAVELING CROSS COUNTRY BY HERSELF AND IS DEMANDING THAT I FIX IT. READING UP ON THE ISSUE ON THE INTERNET I WAS REFERRED TO THIS SITE. IT APPEARS THAT THERE ARE MANY PEOPLE WITH THE SAME PROBLEM. CERTAINLY GM SHOULD MAKE A RELIABLE PRODUCT. FAILURE ON GM'S PART TO RECOGNIZE THE PROBLEM WILL AT A MINIMUM RESULT IN LOSS OF CUSTOMERS, I WOULD HATE TO SEE IT RESULT IN LOSS OF LIFE FROM DRIVERS, UNAWARE OF THEIR SPEED, ENDING UP IN A FATAL ACCIDENT. IF GM WILL NOT RESPOND TO THIS SAFETY ISSUE MAYBE YOU WILL. *JB
I HAVE A 2004 CHEVROLET SUBURBAN LT WITH APPROXIMATELY 48,000 MILES AND MY SPEEDOMETER HAS BEGUN TO MALFUNCTION. AT TIME IT INCREASES IN A STEPWISE MANNER AND OTHER TIMES, IT DOES NOT SHOW MY SPEED AT ALL. ONE TIME I WAS GOING WITH TRAFFIC AND ESTIMATED MY SPEED TO BE ~ 60 MPH ALONG WITH THE TRAFFIC, MY SPEEDOMETER READ 35 MPH. …
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I HAVE A 2004 CHEVROLET SUBURBAN LT WITH APPROXIMATELY 48,000 MILES AND MY SPEEDOMETER HAS BEGUN TO MALFUNCTION. AT TIME IT INCREASES IN A STEPWISE MANNER AND OTHER TIMES, IT DOES NOT SHOW MY SPEED AT ALL. ONE TIME I WAS GOING WITH TRAFFIC AND ESTIMATED MY SPEED TO BE ~ 60 MPH ALONG WITH THE TRAFFIC, MY SPEEDOMETER READ 35 MPH. I TOOK IT IN TO THE DEALER AND I WAS TOLD IT MAY TAKE 2-3 DAYS FOR REPAIR AND ~ $600. I WOULD THINK A SPEEDOMETER SHOULD WORK FOR AT LEAST 100,000 MILES OR MORE. IN CHECKING, I SEE THERE HAVE BEEN MANY SUCH FAILURES AND FEEL THAT THE CONSUMER SHOULD NOT BE HELD ACCOUNTABLE FOR SUCH FAILURES. HAVE THERE BEEN ANY RECALLS ON THIS PROBLEM? IF SO, HOW DO I FILE MY COMPLAINT? *NM
I WOULD LIKE TO RAISE A COMPLAINT REGARDING THE INSTRUMENT CLUSTER ON MY 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER READING HAS BECOME ERRATIC AND NEVER REPORTS THE PROPER SPEED. AT TIMES IT MAY BE 0, AT OTHERS IT MAY BE 120 MPH, AND AT OTHER TIMES JUST ALL OVER THE PLACE. THIS HAS BECOME A REAL SAFETY ISSUE WHEN DRIVING ALONE …
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I WOULD LIKE TO RAISE A COMPLAINT REGARDING THE INSTRUMENT CLUSTER ON MY 2004 CHEVROLET SUBURBAN. THE SPEEDOMETER READING HAS BECOME ERRATIC AND NEVER REPORTS THE PROPER SPEED. AT TIMES IT MAY BE 0, AT OTHERS IT MAY BE 120 MPH, AND AT OTHER TIMES JUST ALL OVER THE PLACE. THIS HAS BECOME A REAL SAFETY ISSUE WHEN DRIVING ALONE ON A ROAD OR IN VISIBLY IMPAIRED CONDITIONS SINCE YOU JUST HAVE NO REFERENCE TO KNOW HOW FAST YOU ARE TRAVELING. AFTER CONDUCTING SEARCHES ON MY OWN, THIS IS APPARENTLY A RAMPANT PROBLEM DURING THESE YEAR'S GM MODELS. THE DEALER WANTS APPROXIMATELY $500 TO FIX IT AND THIS JUST SEEMS VERY UNFAIR FOR A $40,000 3 YEAR OLD VEHICLE. SINCE THIS APPEARS TO BE A VERY COMMON PROBLEM, I WOULD LIKE TO URGE CHEVROLET TO STEP UP AND RECALL VEHICLES FOR THIS ISSUE SO THAT WE CAN HAVE IT FIXED. THANK YOU, DEBRA TROIANO. *NM
I WAS DRIVING ON AN ICY ROAD OUTSIDE OF CHICAGO WHEN I ALMOST LOST CONTROL OF MY VEHICLE DUE TO SPEED CREEP THIS WAS CAUSED BY THE SPEEDOMETER OF THE VEHICLE FAILING AND STICKING AT 37 MPH. I ESTIMATE THAT WHEN I SKIDDED OUT THAT I WAS MOST LIKELY GOING OVER 50 MPH. I'VE HAD MULTIPLE PROBLEMS WHERE THE SPEEDOMETER HAS STUCK AF…
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I WAS DRIVING ON AN ICY ROAD OUTSIDE OF CHICAGO WHEN I ALMOST LOST CONTROL OF MY VEHICLE DUE TO SPEED CREEP THIS WAS CAUSED BY THE SPEEDOMETER OF THE VEHICLE FAILING AND STICKING AT 37 MPH. I ESTIMATE THAT WHEN I SKIDDED OUT THAT I WAS MOST LIKELY GOING OVER 50 MPH. I'VE HAD MULTIPLE PROBLEMS WHERE THE SPEEDOMETER HAS STUCK AFTERWARD, BUT WAS ABLE TO AVOID SIMILAR INCIDENCES BECAUSE I REALIZED THEIR COULD BE A PROBLEM. I AM DRIVING A 2004 CHEVROLET SUBURBAN. THIS IS NOT A SAFE SITUATION. IF THERE WERE OTHER TRAFFIC, STRUCTURES, OR PEDESTRIANS AROUND PROPERTY MAY HAVE BEEN DAMAGED AND PEOPLE MAY HAVE BEEN INJURED OR KILLED. IT IS NOT AN ISOLATED INCIDENT EITHER. IF YOU GO TO WWW.TOPIX.NET YOU CAN READ 380 POSTINGS OF PEOPLE HAVING THE SAME PROBLEMS. JUST TYPE IN SUBURBAN SPEEDOMETER STUCK. *NM
I OWN A 2004 CHEVROLET SUBURBAN Z71. DURING THE PAST WEEK, THE SPEEDOMETER HAS BEEN REGISTERING ERRATIC SPEEDS WHILE DRIVING AT A CONSTANT PACE. TODAY, THE SPEEDOMETER QUIT WORKING ALTOGETHER. THE VEHICLE HAS ONLY 59,450 MILES ON IT, AND HAS NOT BEEN USED IN ANY OFF ROAD EXCURSIONS. NOT HAVING AN ACCURATE SPEED READING WHILE…
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I OWN A 2004 CHEVROLET SUBURBAN Z71. DURING THE PAST WEEK, THE SPEEDOMETER HAS BEEN REGISTERING ERRATIC SPEEDS WHILE DRIVING AT A CONSTANT PACE. TODAY, THE SPEEDOMETER QUIT WORKING ALTOGETHER. THE VEHICLE HAS ONLY 59,450 MILES ON IT, AND HAS NOT BEEN USED IN ANY OFF ROAD EXCURSIONS. NOT HAVING AN ACCURATE SPEED READING WHILE DRIVING A VEHICLE OF THIS SIZE IS A SIGNIFICANT SAFETY ISSUE TO THE DRIVER AND PASSENGERS OF THIS VEHICLE, AND OTHER VEHICLES ON THE ROADWAY. I UNDERSTAND THIS IS A FAIRLY COMMON ISSUE WITH THIS MAKE, MODEL, AND YEAR VEHICLE. AS SUCH, I BELIEVE THE MANUFACTURER NEEDS TO ENTER INTO A SAFETY RECALL TO FIX THIS ISSUE. *JB
AT 35000 MILES THE SPEEDOMETER WOULD MAKE A TICKING NOISE AND START MOVING WITH A NOTCHY MOTION. WHEN DRIVING IT COULD READ 40-75 MPH WHILE DOING LESS THAN 10 MPH. AT 60+ MPH IT COULD READ 100+ MPH. AFTER MULTIPLE RESTARTS THE SPEEDOMETER WOULD RETURN TO 0. THE PROBLEM SEEMED LIKE IT WOULD WORSEN WHEN THE TEMPERATURE WAS COL…
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AT 35000 MILES THE SPEEDOMETER WOULD MAKE A TICKING NOISE AND START MOVING WITH A NOTCHY MOTION. WHEN DRIVING IT COULD READ 40-75 MPH WHILE DOING LESS THAN 10 MPH. AT 60+ MPH IT COULD READ 100+ MPH. AFTER MULTIPLE RESTARTS THE SPEEDOMETER WOULD RETURN TO 0. THE PROBLEM SEEMED LIKE IT WOULD WORSEN WHEN THE TEMPERATURE WAS COLDER, BUT IT COULD BE COINSIDENCE. TOOK THE VEHICLE INTO THE CHEVROLET DEALER WHERE IT WAS DIAGNOSED AS HAVING A FAULTY GUAGE CLUSTER AND REPLACED UNDER WARRANTY. WHILE IN THE DEALER THERE WERE 2 OTHER PEOPLE WITH SIMILAR TRUCKS HAVING THE SAME THING REPLACED. NOW I SEE ONLINE THAT THIS IS COMMON WITH NEARLY EVERY SUBURBAN AND CHEVROLET/GMC TRUCK IN MODEL YEARS 2004-2005. THIS SHOULD BE A RECALLED PART AND COULD BE A MAKE FOR A COSTLY/DANGEROUS DRIVE FOR SOMEONE.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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