2014 Chevrolet Spark

The GM bulletin N19227110 indicates that they are aware of over 10% of Chevrolet Spark models from the years 2014-2015 experiencing transmission problems. Although this bulletin expired last year, it is important to note that they do not provide coverage for vehicles purchased used with fewer than 120,000 miles. This situation poses a significant danger, as the transmission may potentially be contaminated with dirt and debris, leading to unexpected jerking or complete failure, and in some cases, vehicles have caught fire. Furthermore, unless the vehicle is taken to a GM service center, the issue may remain undetected. According to my research, this problem is similar to the one that Nissan faced with their CVT transmissions, which were subject to a recall for the same reason.

The contact owns a 2014 Chevrolet Spark M300. The contact stated that the air bag and the seat belts warning lights were illuminated, and a message stating that the air bags would not deploy in the event of a crash was displayed. The contact stated while at a complete stop at the traffic light, the vehicle stalled and failed to restart. The vehicle was pushed to the side of the road. The vehicle was towed to an unknown dealer by roadside assistance, who purchased a new battery for the vehicle from the dealer; however, the dealer informed the contact that Roadside assistance could not install the battery because it would interfere with the business operations. The dealer advised the contact that she would need to pay the battery installation and diagnostic testing fee. The contact declined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Si my cars been having issues for about a couple of weeks now with speed and it’s been driving rough, it hadn’t given me any check engine lights so I went to a mechanic he changed the throttle body thinking that was the issue however the issue persisted and even got worse. I’ve noticed it doesn’t seem to go into gear when I’m driving then when it finally does it looses power, it’s also really high on the rpm’s and when it’s in park it’ll seem like it wants to turn off.

On or about May 31, 2021 the car alarm began to randomly go off on the vehicle. I took the car to the local dealership on July 20, 2021 and was advised that "hood latch ajar signal showing hood open randomly" was causing alarm to go off. On Aug 21, the part arrived and the hood latch was replaced. Immediately upon leaving the dealership, the radio went blank. I lost all audible sounds and alerts in the car including: seat belt alerts, key in ignition alert, blinker alert, OnStar, and radio power. I returned to the dealership with the vehicle on Sept 21, 2021 and the car was again repaired. I was advised that "relay and battery saver relayed" was replaced. Additionally, the service tech called GM TAC and was advised that "due to the issue being intermit. most likely cause is fuse block overloading circuit and shorting relays. If relay goes out again, will need to replace fuse block." On Oct 30, 2021 I returned to the dealership with the vehicle. At this point the alarm was going off again and the radio (all interior sounds/alarms) had gone out again. I was advised that the fuse block needs to be replaced and that this issue is NOT caused by normal wear and tear or maintenance. I have reached out to GM for assistance with this matter as it is obviously a manufacturer defect. They have refused to help.

The contact owns a 2014 Chevrolet Spark. The contact stated while driving approximately 45 mph, the instrument panel stopped functioning. The contact was unable to see the odometer, speedometer, and fuel gauge. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 60,000.

IN AUGUST 2019, AS I WAS DRIVING ON A MAJOR HIGHWAY MY VEHICLE CHECK ENGINE LIGHT BECAME ILLUMINATED AND MY BRAKE, GAS, STEERING COLUMN, AND VEHICLE LOSS COMPLETE FUNCTION. THIS INCIDENT ALMOST COST ME MY LIFE. THANK GOODNESS I WAS ABLE TO EXIT THE HIGHWAY IN TIME. AFTER WEEKS AND MONTHS OF FAILED REPAIR ATTEMPTS, I CONTACTED GM HOPING TO GAIN SOME RESOLUTION. AFTER FILING A COMPLAINT IN DECEMBER 2019 THERE WAS NO RESPONSE UNTIL LAST WEEK. I RECEIVED A LETTER IN THE MAIL FROM ,MRS. NEELIE O'CONNOR-GLOBAL EXECUTIVE DIRECTOR CUSTOMER EXPERIENCE OPERATIONS, STATING THAT MY MECHANICAL ISSUES MAY INDEED BE AT THE FAULT OF GM. THEY WOULD PAY FOR DAMAGES ,ONLY IF MY CAR WAS UNDER 120,000 MILES ,AND THEIR MECHANIC CONFIRMS THE DAMAGES.