2013 Chevrolet Spark

TL* THE CONTACT OWNS A 2013 CHEVROLET SPARK. THE CONTACT STATED THAT A WARNING ERROR MESSAGE (CODE 95) DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO THE DEALER WERE IT WAS DIAGNOSED THAT THE CONTROL MODULE FOR THE AIR BAG SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,441.

I TOOK MY CHEVY SPARK TO THE CHEVY DEALERSHIP FOR THE SAFETY RECALL TO THE RADIO. DEALER COMPLETED RECALL AND THE NEXT DAY MY RADIO HAVING ISSUES. THE BUTTONS ON THE RADIO WERE NOT RESPONDING TO TOUCH. THE DEALER STATED THEY DIDN'T SEE ANY ISSUES. APPROX 1 MONTH LATER, I TOOK MY CAR BACK TO DEALER AND THEY STATED THAT IT WAS A HARDWARE ISSUE. THE MANAGER AT DEALER STATED THAT THEY DONT HAVE ANY TESTS TO DETERMINE WHAT HARDWARE ISSUE THE RADIO WAS HAVING BUT STATED IT WASNT RELATED TO SAFETY RECALL. THE MANAGER ALSO ADVISED THAT GM WOULD NOT PAY FOR A NEW RADIO AND THAT I WOULD BE RESPONSIBLE TO REPLACE IT. I USED A 3RD PARTY EXTENDED WARRANTY TO PAY FOR REPAIRS AND FILED COMPLAINT WITH GM RISK MANAGEMENT. THE MANAGER FOR THE CUSTOMER SERVICE TEAM SPOKE WITH LOCAL DEALER AND STATED THAT THE DEALER CONFIRMED THAT IT WAS A HARDWARE ISSUE AND NOT RELATED TO RECALL. BOTH GM AND LOCAL DEALER UNABLE TO PROVIDE ME WITH ANY DOCUMENTS SUPPORTING THEIR CONCLUSION. GM ALSO STATED THAT RECALL WAS NOT A SAFTEY RECALL AND THAT RECALL WAS DONE FOR SIMPLE SOFTWARE ISSUES. DEALER ALSO ADVISED THAT THEY USED A FOREIGN OBJECT (USB) TO COMPLETE SOFTWARE UPDATE. NO ISSUES WITH RADIO BEFORE RECALL WORK. GM WONT REIMBURSE ME FOR $100 DEDUCTIBLE THAT WAS PAID DIRECTLY BY ME. EXTENDED WARRANTY PAID FOR REMAINDER OF RADIO REPLACEMENT. GM STATED THEY WONT REIMBURSE BECAUSE CAR IS PAST BUMPER TO BUMPER WARRANTY

TL* THE CONTACT OWNS A 2013 CHEVROLET SPARK. WHILE THE VEHICLE WAS BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V422000 (ELECTRICAL SYSTEM), IT WAS DISCOVERED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. WHILE RECIEVING THE RECALL REPAIR, THE VEHICLE'S COMPUTER FAILED DUE TO THE WORK BEING PERFORMED. THE MANUFACTURER WAS NOTIFED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

TL* THE CONTACT OWNS A 2013 CHEVROLET SPARK. WHILE IN PARK, THE VEHICLE INDEPENDENTLY STARTED. THE CONTACT HAD TO PLACE THE KEY IN THE IGNITION AND TURN THE KEY TO THE OFF POSITION TO TURN THE VEHICLE OFF. ALL THE INTERIOR LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,800. MA 10/19/2015 *CN

I WILL SHUT MY CAR OFF AND GET OUT AND MY RADIO WILL TURN ITSELF ON WHILE THE CAR IS OFF. SO WHEN I GO TO LEAVE FOR WORK MY BATTERY WILL BE DEAD. I'VE TRIED TO TURN THE RADIO OFF BEFORE GETTING OUT AND IT WILL STILL TURN ON. I CALLED CHEVY AND THEY WANT TO CHARGE ME OVER $90 JUST TO "SEE WHAT IS WRONG WITH IT." THE CAR IS 2013 AND ONLY HAS 45000 MILES ON IT. IT SHOULD NOT BE HAVING PROBLEMS LIKE THIS. SO NOT IMPRESSED.

CAR STALLS WILL PUT THE PEDAL TO THE METAL AND WILL NOT ADVANCE. IT WILL START TO MOVE SLOW AFTER A WHILE NOT REACHING FULL SPEED. TRANSMISSION GEAR DISPLAY WILL BE BLANK IN DASH CONSOLE. CAR MOVES AT A VERY HIGH RPM READING. TRANSMISSION WILL KICK IF SET ON NEUTRAL AND THEN SHIF TO DRIVE. THIS HAS HAPPEN TWICE IN THE SHORT AMOUNT OF TIME THAT WE OWE THE CAR. THE PROBLEM IS THAT WE HAVE TAKEN THE CAR TWICE TO THE DEALER BUT IS WORKING FINE AT SUCH TIME SO THEY CAN NOT DETECT THE PROBLEM. FIRST TIME IT HAPPEN MY WIFE WAS AT A STOP LIGHT AND WHEN IT HAPPEN TO ME I HAD JUST STARTED THE CAR. THIS IS A VERY SERIOUS AND HAZARDOUS SITUATION. *TR

TL* THE CONTACT OWNS A 2013 CHEVROLET SPARK. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS SLOW TO START AND HESITATED UPON CHANGING GEARS. IN ADDITION, THE CONTACT STATED THAT THE VENTILATION CONTROLS FAILED TO ACTIVATE THE HEATING AND AIR CONDITIONING SYSTEM. THE VEHICLE WAS TAKEN TO A DEALER OVER FIVE TIMES AND THE FAILURES WERE UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.