2016 Chevrolet Sonic

VEHICLE BEGAN HAVING TROUBLE WITH ACCELERATION AND JERKING WHEN STOPPED IN JULY 2019. TOOK VEHICLE TO A SHOP WHERE IT WAS SUGGESTED I REPLACE THE BATTERY AND THE OXYGEN SENSORS. BOTH WERE REPLACED. VEHICLE STILL CONTINUES TO JERK AND NOT PROPERLY ACCELERATE. VEHICLE DRIVES SMOOTH SO LONG AS THEIR IS A FULL TANK OF GAS AND ITS GOING A STEADY AT LEAST 40 MPH. WHEN THE GAS GETS BELOW HALF TANK, THE VEHICLE WILL CONTINUE WITH THE JERKING AND ACCELERATING ISSUE. VEHICLE ALSO HAS TO BE RESTARTED NUMEROUS TIMES AFTER GAS IS PUT IN.

PURCHASED MY CAR IN OCTOBER OF 2018. IN JULY OF 2019, MY CHECK ENGINE LIGHT CAME ON, FOLLOWED SHORTLY AFTERWARD BY THE TEMPERATURE OVERHEAT GAUGE. TOOK MY CAR IN AND WAS TOLD THAT MY THERMOSTAT NEEDED REPLACED AND THAT THIS IS COMMON WITH MY MAKE/MODEL. REPLACED THE THERMOSTAT. IN JANUARY 2020, CHECK ENGINE LIGHT CAME ON AGAIN, WITH A PO599 CODE. TOOK IT TO LOCAL AUTO SHOP TO HAVE IT DIAGNOSED; THEY SAID THAT THE CHECK ENGINE LIGHT CAME ON WHEN STARTING THE CAR, SO LIKELY WASN'T AN OVERHEATING ISSUE. THEY THOUGHT IT WAS THE SENSORS/CIRCUITS. AFTER RUNNING DIAGNOSTIC CHECK, AGAIN SUGGESTED REPLACING THE THERMOSTAT. THIS IS NOW THE SECOND TIME THE THERMOSTAT HAS NEEDED REPLACED IN THE YEAR AND THREE MONTHS THAT I HAVE OWNED THE VEHICLE. WHEN AT JIFFY LUBE, I WAS TOLD THAT THEY HAD SEEN AT LEAST FOUR OTHER SONICS COME IN WITH THE SAME CHECK ENGINE CODE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. THE CONTACT STATED THAT THE VALVE COVER GASKET BECAME DEFECTIVE, THE CHECK ENGINE WARNING INDICATOR PERSISTENTLY ILLUMINATED, AND THE TURBO ENGINE'S FINS WERE BENT. THE CONTACT TOOK THE VEHICLE TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNED A 2016 CHEVROLET SONIC. WHILE ATTEMPTING TO TURN ONTO A NEIGHBORHOOD STREET IN THE RAIN, THE VEHICLE HYDROPLANED AND BEGAN TO SLIDE. THE CONTACT CRASHED INTO THE FRONT END OF ANOTHER VEHICLE THAT WAS IDLING AT A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE HOOD AND FRONT DRIVER'S SIDE OF THE VEHICLE WERE DAMAGED. THE VEHICLE WAS TOWED TO A COLLISION SHOP BY THE CONTACT'S INSURANCE COMPANY. THE OTHER DRIVER SUSTAINED SMALL CUTS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 97,131.

I PURCHASED MY CAR ON MARCH 9,2019. IN MAY I TOOK IT TO THE DEALERSHIP [XXX] IN MOULTRIE, GEORGIA WHERE I PURCHASED THE CAR FROM AND NO ONE LOOKED AT IT, IT JUST SAT OUT THERE. WHEN I'M AT A TRAFFIC LIGHT TOO LONG MY CAR WILL CUT OFF OCCASIONALLY AND ALWAYS HESITATE WHEN ACCELERATING EVEN SOMETIMES WHEN I?M IN REVERSE. I GOT MY TRANSMISSION LOOKED AT AND NOTHING WAS WRONG WITH IT. ONE DAY AFTER I STOPPED AT THE STOP SIGN AND ACCELERATED MY CAR CUT OFF WHILE I WAS ALREADY IN DRIVE AND I ALMOST GOT HIT. I CALLED THE DEALERSHIP WHERE I GOT IT FROM AND TOLD THEM THAT IT WAS CUTTING WHILE IN TRAFFIC AND HE SAID ALL HE COULD TELL ME WAS TO KEEP DRIVING IT AND HE DON'T REMEMBER SELLING ME NO CAR, WHEN I TOLD HIM HE DID AND HIS NAME IS EVEN ON MY PAPERWORK LISTED [XXX]. TOOK IT TO A LOCAL AUTO MECHANIC SHOP AND A FRIEND OF THE FAMILY MECHANIC SHOP AND NEITHER SHOPS COULD FIGURE OUT WHAT WAS WRONG. IN SEPTEMBER I CALLED THE CHEVROLET MANUFACTURING OFFICE AND THEY TOLD ME TO TAKE IT TO THE NEAREST CHEVROLET PLACE. THEY LOOKED AT AND COULDN?T FIND ANYTHING AND MY CHECK ENGINE LIGHT WASN'T COMING ON BUT THEY TEST DROVE IT AND SEEN EXACTLY WHAT I WAS TALKING ABOUT. THEY TRIED DOING AN INDUSTRIAL FLUSH AND IT DIDN'T WORK. THEY SUGGESTED MY ALTERNATOR BE REPLACED CAUSE IT WAS READING A 15, SERPENTINE BELT AND BELT TENSIONER BE REPLACED, I DID THAT AND TOOK IT TO AN AUTO MECHANIC SHOP SINCE I DIDN'T HAVE A WARRANTY. THE PROBLEM ISN'T FIXED AND IT STILL JERKS AND CUTS OFF TO THIS DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. WHILE DRIVING 15 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE SHUT OFF WITHOUT WARNING WHILE AT A COMPLETE STOP. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE AND REPLACED THE OXYGEN SENSOR; HOWEVER, THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS AND HAD THE THERMOSTAT AND INTAKE MAIN GASKET SET REPLACED, AND AN ENGINE TUNE -UP; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,456.

MY CAR WAS BOUGHT IN OCT OF 2015. IT DID NOT COME WITH A REAR CAMERA BACK UP SYSTEM, HOWEVER THE CENTER DISPLAY (RADIO & CONTROLS PANEL) STARTED DISPLAYING AN ERROR MESSAGE ABOUT THIS BACK UP SYSTEM. AT THE SAME TIME THE PHONE & RADIO CONTROLS LOCATED ON THE STEERING WHEEL ALSO STOPPED WORKING. WHEN BLUE TOOTHING A PHONE (HAVE TRIED WITH MORE THAN ONE TYPE) IT OFTEN DISCONNECTS & WHEN IT DOES CONNECT, IT DOESN'T FULLY CONNECT. BOTH THE STEERING WHEEL CONTROL & BLUE TOOTH PROBLEMS STARTED AT THE TIME THE REAR BACK UP ERROR BEGAN SHOWING UP. THIS ERROR HAS BEEN DISPLAYING FOR MANY MONTHS & I NO LONGER HAVE A WARRANTY THAT WOULD COVER THIS EXPENSIVE REPAIR. THE DATE SELECTED IS AN ESTIMATION.

TL* THE CONTACT OWNS A 2016 CHEVROLET SONIC. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE JERKED, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BARBER CHEVROLET (205-631-2669, LOCATED AT 90 BARBER BLVD, GARDENDALE, AL 35071) WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,200.