2014 Chevrolet Sonic

TL* THE CONTACT OWNS A 2014 CHEVROLET SONIC. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,516.

BRAKE PEDAL FEELS TOO SOFT AND CAUSES THE CAR TO HAVE PROBLEMS WITH MAKING SMOOTH STOPS. I NOTICED THIS CHANGE IN OCTOBER 2016. THIS PROBLEM IS PARTICULARLY DANGEROUS WHEN YOU ARE REQUIRED TO MAKE SUDDEN STOPS AT INTERSECTIONS OR IN HEAVY TRAFFIC. THIS HAPPENS WHEN DRIVING ON CITY STREETS, NEIGHBORHOOD STREETS AND ON HIGHWAYS. I AM CONCERNED THAT THIS COULD RESULT IN ANOTHER VEHICLE FROM STRIKING MINE IN THE REAR OR A CHILD BEING HURT OR KILLED WHEN I DRIVE THROUGH MY NEIGHBORHOOD STREETS. IT IS VERY UNPREDICTABLE. I TOOK IT TO MY CHEVROLET DEALER AND THEY SAID THEY WERE UNABLE TO DUPLICATE THE PROBLEM AT THAT TIME. I AM INCLUDING AN IMAGE OF THE DEALER'S SERVICE REPORT FROM 11/09/2016. THE PROBLEM STILL CONTINUES TO THIS DATE, 8/8/17. SINCE THE PROBLEM IS ONGOING, I CANNOT REPORT AN ACTUAL DATE, MILEAGE, OR DRIVING SPEED.

TWICE IN ONE MONTH THE CAR ENGINE SHUT OFF WHILE I WAS DRIVING. POWER STEERING WAS ALSO LOST. MILEAGE APPROX. 31,000. I WAS ABLE TO RESTART THE CAR AFTER PUTTING IT IN PARK. THE FIRST TIME, I WAS TURNING, PULLING INTO A PARKING LOT, SO I WAS ABLE TO DRIFT INTO A PARKING SPOT SAFELY. SECOND TIME I WAS IN SMALL TOWN BUMPER TO BUMPER TRAFFIC. TOOK MY FOOT OFF THE BRAKE AND STEPPED ON THE GAS AND NOTHING HAPPENED, SO I PUT IT IN PARK AND RESTARTED IT AND IT SEEMED FINE AFTER THAT. TOOK IT TO DEALER WHERE I BOUGHT IT, THEY DID NOTHING AS THE CAR WAS NOT THROWING ANY CODES AND NO WARNING LIGHTS WERE ON. SECOND GARAGE I WENT TO ALSO COULD NOT FIND AN ISSUE SO THEY DID NOTHING. TOOK IT TO ANOTHER DEALERSHIP AND THE CAR STALLED ON THEM AS THEY WERE PARKING IT, RIGHT AFTER I HAD DROPPED IT OFF. THEY KEPT IT FOR ALMOST A WEEK AND DROVE IT 61 MILES AND COULD NOT RECREATE THE STALLING. THEY CHECKED THE CAR THOROUGHLY AND NOTHING APPEARED TO BE WRONG WITH IT. THEY CHECKED ALL RECALLS AND BULLETINS, NOTHING MENTIONED IN THOSE. THE CAR WOULD ALSO "BOUNCE" UP AND DOWN WHEN I WAS STOPPED AT A RED LIGHT. THAT WAS HAPPENING MORE FREQUENTLY ONCE THE ENGINE TROUBLES STARTED. I GOT MY CAR BACK LAST NIGHT FROM THE OTHER DEALER AND DIDN'T NOTICE ANY "BOUNCING" SO MAYBE THEY FIXED SOMETHING WHEN THEY WERE CHECKING THE CAR, HOWEVER THE INVOICE STATED ALL THEY DID WAS A 27-POINT INSPECTION AND ALIGNMENT CHECK. NO CHARGE TO ME AS CAR IS STILL UNDER WARRANTY BUT WARRANTY RUNS OUT IN 5 MONTHS.

APPROXIMATELY 2 WEEKS AGO, MY AIRBAG WARNING LIGHT CAME ON. THE MANUAL SAID TO TAKE IT TO THE DEALERSHIP IMMEDIATELY AS THE AIRBAG COULD FAIL TO DEPLOY IN AN ACCIDENT OR COULD DEPLOY FOR NO REASON CAUSING SEVERE INJURY. I NOTICED THERE HAD BEEN A RECALL ISSUED FOR THIS VEHICLE IN 2014 FOR THIS ISSUE. ACTIONS: GM WILL NOTIFY OWNERS, AND DEALERS WILL TEST THE TERMINALS IN THE IP HARNESS CLOCK SPRING COIL CONNECTOR AND REPLACE ANY LOOSE TERMINALS, FREE OF CHARGE. THE RECALL BEGAN IN OCTOBER 2014. OWNERS MAY CONTACT CHEVROLET CUSTOMER SERVICE AT 1-800-222-1020. GM'S NUMBER FOR THIS RECALL IS 14537. FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA PAGE CONCERNING RECALL #14V543000 . I CALLED THE NUMBER AT CHEVY CUSTOMER SERVICE, AND THEY WERE NO HELP-SAID MY VIN NUMBER WASN'T LISTED IN THE RECALL. I AM VERY CONCERNED ABOUT THIS AS IT SEEMS A COINCIDENCE THAT I HAVE THE EXACT VEHICLE AND THE EXACT PROBLEM.......THE DEALERSHIP IN PROVO, UTAH, DID A DIAGNOSIS AND SAID SINCE THE LIGHT WASN'T ON AT THE EXACT TIME OF THE DIAGNOSIS THAT THEY COULDN'T TELL. I CAN'T PREDICT WHEN IT WILL COME ON, AND WHEN IT DOES COME ON IT IS USUALLY OFF BY THE TIME I FIND A DEALERSHIP. I AM CONCERNED THAT I COULD BE SEVERELY INJURED DUE TO THIS PROBLEM AND FEEL IT COULD BE TAKEN CARE OF IF I COULD FIND SOMEONE THAT GAVE A HOOT. IT COMES ON WHEN I AM DRIVING. *TR

DURING LAST TWO MONTHS WE HAD GO TO THE DEALER FOUR TIME AND THREE OF THESE DUE TO THE ENGINE NOISE AND OVERHEATING. LAST WEEK SMELLED LIKE FIRE AND DUE TO THE GAS INSIDE THE CAR WE HAD TO PARKING. WHEN REVIEW THE ENGINE, THERE WAS NOT COLANT IN IT. THE NOISE NEVER STOPPED AND SOME SENSOR WERE ON DURING SOME DAYS. THIS CAR IS USED FOR A PREGNAN WOMAN AND GIRLS AND ARE NOT SAFETY FOR US FOR THIS REASON WE WENT TO THE DEALER TO SEE THE POSIBILITY TO CHANGE THE CAR. SO FAR, WE WAITING FOR THE SOLUTION.