2017 Chevrolet Silverado

The contact owns a 2017 Chevrolet Silverado. The contact stated that while her husband was driving at 70 mph, he hit a deer. Only the trim of the side curtain air bags deployed with a powder substance released from the air bags. The driver and passenger-side air bags did not deploy upon impact. No injury was sustained. A police report was filed. The vehicle was towed to a tow yard. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE THAT ABRUPTLY PULLED IN FRONT OF THE CONTACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT NOTICED A CHEMICAL ODOR IN THE VEHICLE AND A FOG-LIKE SUBSTANCE IN THE CABIN AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER, AND ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A DEALER WAS NOT MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.

MY AIRBAG LIGHT HAS BEEN ON FOR 2 YEARS. THE DEALER WANTS $100.00 JUST TO LOOK AT IT. I DONT HAVE FUNDS SO I HAVE BEEN CHECKING FOR THE RECALL TO BE SURE. I WAS SENT A NOTICE FROM TK HOLDINGS INC. AND HAVE FILLED OUT A CLAIM BUT STILL DONT KNOW IF I QUALIFY. IT SHOWED ON ONE WEBSITE THAT THERE IS A RECALL SO I WOULD RATHER BE SAFE THAN SORRY NOT TO GO THE FULL ROUTE AND BE SURE MY TRUCK'S AIRBAG IS SAFE.