2013 Chevrolet Silverado

THERE IS A CRACK IN THE DASHBOARD ON THE LEFT SIDE OF THE PASSENGER AIRBAG. IT RUNS FROM THE CORNER OF THE AIRBAG COVER TO THE EDGE OF THE DASHBOARD PIECE. THE DASHBOARD PIECE IS ELEVATED ON THE RIGHT SIDE OF THE CRACK. THERE IS ALSO A SECOND CRACK FORMING ON THE LEFT SIDE OF THE SAME DASHBOARD PIECE NEAR THE DRIVER INSTRUMENT PANEL HOOD.

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR INTAKE HOSE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE OCCURRED SEVERAL TIMES. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SENSOR NEEDED TO BE RESET. ON ANOTHER OCCASION, THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BOTH TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. IN ADDITION, THE CHECK ENGINE LIGHT AND THE TRACTION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

DRIVING AT APPROX 35-40 MPH APPROACHING A HAIRPIN TURN TRIED TO BREAK AND VEHICLE DID NOT SLOW DOWN SLID THROUGH THE CORNER INTO A ROCK, PUT THE VEHICLE IS REVERSE AND PRESSED ACCELERATOR THE VEHICLE RPM INCREASED ON OWN TRIED TO BREAK THE RPM DID NOT DIMINISH(FOOT OFF ACCELERATOR) BEFORE I HAD TIME TO SHUT THE TRUCK OFF I HIT A TREE BEHIND ME. IT APPEARS SOMETHING STUCK IN ACCELERATOR (MECHANICAL) OR THE COMPUTER SYSTEM( ELECTRONICS) FAILED. THE VEHICLE HAS NOT YET BEEN TESTED.

2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED WHEN USING THE BRAKE CONTROLLER, THERE WAS LITTLE TO NO BRAKES. THE CONSUMER VISITED THE DEALER TO SEE IF THE BRAKE CONTROLLER COULD BE ADJUSTED. SO THE TRAILER BRAKES WOULD START SOONER AND GET STRONGER. *JB UPDATED 09/17/15*LJ UPDATED 11/30/2017*CN

ALL STABILITRAK/TRACTION CONTROL SHUT OFF. DEALER STATES CODE C0455, STEERING ANGLE SENSOR. PLEASE INVESTIGATE HOW MANY CODE C0455 HAVE BEEN LISTED FOR YEARS. SERVICE BULLETINS HAVE BEEN ISSUED BY GM. KNOWN ISSUE NOT BEING REPAIRED CAUSING STABILITRAK AND TRACTION CONTROL TO DISENGAGE. THE NUMBERS POSTED IN FORUMS INDICATE A LARGE PROBLEM. SHOULD BE A RECALL.

I PURCHASED A NEW BLACK 2013 CHEVROLET SILVERADO CREW CAB IN OCTOBER 2012 FROM MARINE CHEVROLET IN JACKSONVILLE, NC WITH A 3 YR/36,000 MILE BUMPER TO BUMPER WARRANTY. ON 16 MAY, 2015, I CALLED MARINE CHEVROLET'S SERVICE DEPARTMENT ABOUT A 1 1/2"CRACK ABOVE THE CENTER OF THE PASSENGER SIDE AIRBAG. MY TRUCK HAD 37,017 MILES AND WAS NO LONGER COVERED UNDER THE ORIGINAL FACTORY WARRANTY. HOWEVER, I WANTED TO KNOW IF THIS WAS A COMMON ISSUE WITH THIS MODEL. THE DEALERSHIP SCHEDULE A SERVICE APPOINTMENT FOR 8:30 AM ON 18 MAY, 2015. AFTER CONDUCTING RESEARCH OVER THE WEEKEND, I LEARNED THAT OTHER CHEVY AND GMC OWNERS OF TRUCK AND SUV MODELS BETWEEN 2007 AND 2013 REPORTED CRACKED DASHES NEAR THE PASSENGER AIRBAGS. ON 18 MAY, I BROUGHT MY TRUCK TO MARINE CHEVROLET'S SERVICE DEPARTMENT TO EXAMINE THE CRACK. THE SERVICE REPRESENTATIVE INITIALLY TOLD ME THAT SINCE THE WARRANTY HAD EXPIRED, CHEVROLET WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I EXPLAINED THAT THE CRACK HAPPENED LESS THAN THREE YEARS AFTER I PURCHASED THE TRUCK AND I WAS AWARE OF THE HISTORY OF THESE DASHBOARDS. THE SERVICE REPRESENTATIVE TALKED TO HIS SERVICE MANAGER AND LATER TOLD ME THAT GM WOULD PAY THE MAJORITY OF THE MAINTENANCE COST AND THAT I WOULD ONLY BE RESPONSIBLE FOR $100. BASED ON THE NUMBER OF ONLINE COMPLAINTS I HAVE SEEN IN FORUMS AND ONLINE NEWS ARTICLES, I FEEL GM MAY HAVE INSTALLED DEFECTIVE DASHBOARDS IN 2007 - 2013 TRUCK AND SUV MODELS AND PASSED THE COST OF DEFECTIVE PARTS ONTO THE CUSTOMER. ADDITIONALLY, IF THE PASSENGER SIDE AIRBAG DEPLOYS WITH A CRACK DASHBOARD SURROUNDING IT, THERE COULD AN INCREASED LIKELIHOOD OF DASHBOARD SHRAPNEL FLYING INTO A PASSENGER'S FACE. I THINK NHTSA SHOULD INVESTIGATE THE CRACKING DASHBOARD ISSUE IN GM'S SUVS AND PICK-UP TRUCKS FROM 2007 - 2013 AND INFLUENCE GM TO ISSUE A RECALL OR SERVICE BULLETIN TO ADDRESS THIS PROBLEM.

DASHBOARD IS CRACKED IN 2 PLACES ADJACENT TO THE AIRBAG COVER. GM AND THE DEALER ARE WILLING TO REPLACE IT OUT OF WARRANTY BUT ARE REQUIRING ME TO COVER NEARLY HALF THE REPLACEMENT COST OF $700. THIS SHOULD BE A RECALL ISSUE AS AN AIRBAG DEPLOYMENT WOULD CREATE PLASTIC PROJECTILES IN THE CABIN THAT COULD INJURE A PASSENGER. I CAN PROVIDE A PHOTO IF REQUESTED. *TR