2004 Chevrolet Silverado

DT: 2004 CHEVROLET SILVERADO. THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING ON THE ROAD. THERE WERE NO WARNING LIGHTS THAT COME ON BEFORE THIS HAPPENED. THIS HAS HAPPENED EVERY TIME UNDER 50 MPH. WAS ABLE TO BE PULL OVER THE VEHICLE AND RESTARTED IT IMMEDIATELY. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. WHEN THE VEHICLE WAS RESTARTED IT VOIDED THE CHIPS MEMORY. THIS HAS HAPPENED SIX TIMES. THE CONSUMER HAD THE VEHICLE TOWED TO DEALER,AND THE DEALERSHIP COULD NOT FIND THE CAUSE OF THE PROBLEM. THE CONSUMER SENT CHEVROLET A REGISTERED LETTER WITH THE INFORMATION, THE CLAIM WAS DENIED. THE PROBLEM STARTED ON JUNE 29, 2005, AND THE LAST TIME THIS HAPPENED WAS AUGUST 19, 2005. EVERY TIME THIS HAPPENED THE CONSUMER CALLED THE DEALERSHIP. *AK THE DEALER DETERMINED THERE WAS A LOWER CELL N THE BATTERY AND REPLACED IT BUT THE STALING PROBLEM RECURRED. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO BUY BACK THE VEHICLE. *NM

DT: THE CONTACT STATED THAT 2004 CHEVROLET SILVERADO FAILED TO STOP AND CRASHED INTO ANOTHER VEHICLE. THE SPEED WAS AROUND 40 MPH WHEN THE DRIVER WENT TO APPLY THE BRAKES AND THE ABS DID NOT ENGAGE. THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. THE CONTACT WAS STANDING UP IN THE VEHICLE AND MASHED THE BRAKE TO THE FLOOR. THERE WAS PLENTY TIME TO STOP, BUT THE CONTACT'S VEHICLE WENT SLIDING INTO ANOTHER VEHICLE. THIS CREATED A CHAIN REACTION WITH OTHER VEHICLES. THE TOTAL OF NUMBER OF VEHICLE INVOLVED IN THE ACCIDENT WERE FOUR. NEITHER THE DEALERSHIP NOR THE MANUFACTURER WERE CONTACTED ABOUT THE BRAKE FAILURE. A POLICE REPORT WAS TAKEN. THERE IS A PICTURE OF THE FRONT END OF THE DRIVERS VEHICLE. THE PROBLEM WITH THE BRAKES WAS INTERMITTENT. THE VEHICLE HAS NOT BEEN CHECKED FOR THE BRAKE PROBLEM BY A DEALERSHIP OR INDEPENDENT PARTY. THE PROPERTY DAMAGE DID AFFECT THREE OTHER VEHICLES.*AK UPDATED 11/29/05. *JB

LIGHT TICKING NOISE FROM ENGINE FROM ABOUT 30,000 MILES BY 45,000 MILES THE NOISE IS MUCH MORE NOTICEABLE LIKE LIFTERS TAPPING. FAILURE WAS WITH ONE OF THE CAM SHAFT LOBES CHIPPING OFF A SUBSTANTIAL PIECE OF METAL ( BRAKE FAILURE AS OPPOSED TO BEING WIPED ). THE REPAIR HAS NOT YET BEEN COMPLETED BUT WILL REQUIRE NEW CAM SHAFT, LIFTERS, HEAD BOLTS, GASKET KIT. *JB

TRAILER BRAKE WIRING HARNESS. I RECENTLY PURCHASED A TRAILER WHICH REQUIRED A ELECTRONIC BRAKE. AFTER HAVING THE BRAKING SYSTEM INSTALLED BY THE MANUFACTURER OF THE TRAILER I WAS INFORMED OF THE PROBLEM WITH THE BRAKING HARNESS ON THE VEHICLE. I THEN CALLED THE DEALER FOR MORE INFORMATION, THEY RECOMMENDED I TAKE IT TO ANOTHER TRAILER DEALER AND HAVE IT LOOKED AT. THAT'S WHEN I FOUND OUT THAT THE WIRING HARNESS WAS ONLY RECEIVING 4 VOLTS, THE BRAKING SYSTEM REQUIRES 12 VOLTS. *JB

DT: THE FUEL TANK FELL OFF THE VEHICLE. THE CONSUMER NOTICED THIS PROBLEM ON SEPTEMBER 10, 2005. THE CONSUMER HAS NOT TAKEN VEHICLE TO A DEALERSHIP YET. THE CONSUMER BELIEVED THAT TWO BRACKETS BROKE, CAUSING THE TANK TO HANG CLOSE TO THE ROAD. THE CONSUMER FELT THAT IT WAS DANGEROUS TO MOVE THE VEHICLE BECAUSE OF THE FUEL TANK BEING SO CLOSE TO THE GROUND. *AK THE FUEL TANK WAS REPAIRED. *JB

DT: THE CONSUMER COMPLAINED ABOUT AN INSTANT ACCELERATION PROBLEM WHEN APPROACHING A STOP SIGN OR RED LIGHT AND WHEN APPLYING BRAKE PRESSURE. THIS OFTEN OCCURRED WHEN STOPPING AT LOW SPEEDS, SUCH AS 10 MPH OR LOWER, AND WAS INTERMITTENT IN NATURE. THIS HAS HAPPENED AT LEAST FIVE TIMES. WHEN BRAKES PRESSURE WAS APPLIED THE ENGINE SUDDENLY REVVED. THE CONSUMER APPLIED BRAKE PRESSURE AND REAR WHEELS SPUN, SMOKE APPEARED, AND BURNING RUBBER FELL ON THE PAVEMENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM. THE DEALER CHECKED THE CALIBRATION AND PERFORMED A DIAGNOSTIC CHECK. THESE MEASURES DID NOT REVEAL ANY TYPE OF PROBLEM OR FAILURE. THE DEALER INSTALLED A DEVICE INTO THE VEHICLE TO RECORD ANY INCIDENT. HOWEVER, WHILE THE DEVICE WAS INSTALLED THERE WERE NO RECORDED INCIDENTS OF THIS TYPE. A CALL WAS MADE TO THE MANUFACTURER, WHO SENT A FACTORY REPRESENTATIVE TO INSPECT THE VEHICLE, NO FAILURE WAS DETERMINED. NO CORRECTIONS OR REPAIRS WERE DONE AT THIS TIME. THE CONSUMER FELT THIS WAS STILL A PROBLEM, MOST RECENT INCIDENT OCCURRED YESTERDAY WITH NO EXPLANATION AS TO WHY THIS HAPPENED. *AK *NM

DT: THE CONSUMER STATED THAT THE 2004 CHEVROLET SILVERADO CAUGHT ON FIRE AND BURNED. THE DRIVER'S SEAT COMPARTMENT WAS WHERE THE MOST DAMAGE WAS DONE. THE TRUCK HAD BEEN PARKED FOR THIRTY MINUTES. THERE WERE NO PROBLEMS THAT THE CONSUMER WAS AWARE OFF THAT WOULD HAVE CAUSED THE FIRE. THE DRIVER SEAT, DASH, AND DOOR WERE COMPLETELY CONSUMED BY FIRE. THE INSURANCE COMPANY HAS TOTALED THE TRUCK. THE DRIVER HAD LEFT THE DRIVER SIDE DOOR WINDOW ROLLED DOWN WHEN HE PARKED THE TRUCK. WHEN THE CONSUMER FOUND THE TRUCK ON FIRE THE WINDOW WAS ROLLED UP. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE CONSUMER WAS ABLE TO PUT THE FIRE OUT. AN INSURANCE REPORT WAS TAKEN. THE INSURANCE ADJUSTER TOOK PICTURES OF THE TRUCK. THE CONSUMER CALLED GM AND REPORTED THE FIRE. THE CONSUMER FILED A COMPLAINT WITH GM. THE CUSTOMER SERVICE REPRESENTATIVE SAID THAT SOMEONE WOULD CALL THE CONSUMER BACK SOMETIMES TODAY.*AK

1) WHILE BACKING UP A TRAVEL TRAILER INTO MY DRIVEWAY, THE STEERING WHEEL BECAME IMPOSSIBLE TO TURN AND IN ADDITION THERE WAS NO POWER BRAKE FUNCTION IN THE TRUCK. 2) WITHOUT STEERING OR BRAKING POWER THE TRUCK WAS IMPOSSIBLE TO DRIVE. HAD THIS EVENT OCCURRED JUST MINUTES EARLIER WHEN WE WERE TRAVELING A NARROW AND WINDING MOUNTAIN ROAD, A MAJOR CRASH WITH LIVES LOST COULD HAVE EASILY OCCURRED. 3) WE HAVE AN APPOINTMENT TO HAVE THE TRUCK TOWED TO A CHEVY DEALER ON SEPTEMBER 26. I UNDERSTAND THAT A RECALL INVOLVING THIS PROBLEM WAS TO BE INITIATED LAST FEBRUARY, BUT WE HAVE HAD NO NOTIFICATION EVEN THOUGH WE ARE THE ORIGINAL OWNERS OF THE TRUCK AND LIVE AT THE SAME ADDRESS AS WHEN THE TRUCK WAS PURCHASED NEW. *JB