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2004 Chevrolet Silverado 3500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Chevrolet Silverado 3500 do not stand out strongly from the model-year median of 35.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

35 reports with mileage · 6 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes, Hydraulic. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel System, Diesel. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports0 fire reports2 injury reports

What owners actually said

41 reports
37,525 miles · Sep 12, 2008
Engine And Engine Cooling

ON 3 OCCASIONS THE LOWER LEFT INTER-COOLER HOSE HAS COME DISCONNECTED CAUSING A SEVERE LOSS OF POWER TO THE DIESEL ENGINE. *TR

NHTSA ODI #10242021

70,800 miles · Sep 12, 2008
Engine And Engine CoolingFuel System, Diesel

TL*THE CONTACT OWNS A 2004 CHEVEROLET SILVERADO 3500. ON APRIL 20, 2008,WHILE DRIVING APPROXIMATELY 70 MPH UP HILL, THE VEHICLE DOWNSHIFTED ON ITS OWN. THE ENGINE LOST POWER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE ENGINE. THE ENGINE WAS STILL RUNNING WHEN HE OPENED THE HOOD AND HE NOTICED OIL AND DIESEL…

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TL*THE CONTACT OWNS A 2004 CHEVEROLET SILVERADO 3500. ON APRIL 20, 2008,WHILE DRIVING APPROXIMATELY 70 MPH UP HILL, THE VEHICLE DOWNSHIFTED ON ITS OWN. THE ENGINE LOST POWER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD TO CHECK THE ENGINE. THE ENGINE WAS STILL RUNNING WHEN HE OPENED THE HOOD AND HE NOTICED OIL AND DIESEL FUEL ALL OVER THE ENGINE. THE VEHICLE WAS TOWED TO A CHEVROLET DEALER. THE MECHANIC TESTED THE CYLINDER BY BLOWING AIR INTO IT AND THE AIR TRAVELED TO THE CRANK CASE. AFTER THE MECHANIC PERFORMED THIS TEST, HE INFORMED THE CONTACT THAT THE PISTON WAS CRACKED AND A HOLE WAS PRESENT. THE MECHANIC ALSO STATED THAT THE FUEL INJECTOR FAILED AND CAUSED THE CYLINDER TO FILL UP WITH AN EXCESSIVE AMOUNT OF FUEL. THE FAILURE CAUSED THE ENGINE TO OVERHEAT AND BLOW. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 70,800.

NHTSA ODI #10241998

58,583 miles · Sep 9, 2008
Power TrainSuspension

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE REAR AXLE SEAL LEAKED AND CONTAMINATED THE REAR BRAKES, ROTORS, AND PADS. THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COSTS. THE FAILURE MILEAGE WAS 58,583. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB

NHTSA ODI #10241465

101,000 miles · Apr 27, 2008
Electrical System

I OWN A 2004 CHEVROLET SILVERADO 3500. THE SPEEDOMETER AND OTHER GAUGES DO NOT WORK PROPERLY. FOR EXAMPLE, THE SPEEDOMETER READS THAT I AM DOING 120 MPH. KEEP IN MIND I HAVEN'T EVEN RELEASED THE BRAKE PEDAL YET. THERE IS ALSO AN ISSUE WITH THE AMPERAGE GAGE. I HAVE RECEIVED A LETTER FROM CHEVROLET EXTENDING THE WARRANTY, BU…

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I OWN A 2004 CHEVROLET SILVERADO 3500. THE SPEEDOMETER AND OTHER GAUGES DO NOT WORK PROPERLY. FOR EXAMPLE, THE SPEEDOMETER READS THAT I AM DOING 120 MPH. KEEP IN MIND I HAVEN'T EVEN RELEASED THE BRAKE PEDAL YET. THERE IS ALSO AN ISSUE WITH THE AMPERAGE GAGE. I HAVE RECEIVED A LETTER FROM CHEVROLET EXTENDING THE WARRANTY, BUT OF COURSE EVEN WITH THE EXTENSION, IT IS STILL OUT OF WARRANTY. THIS IS A HUGE SAFETY ISSUE. IF THE SPEEDOMETER IS READING 120 MPH WHILE SITTING STILL, HOW DO I KNOW THAT WHEN IT SAYS I AM DOING 55 MPH THAT I'M NOT ACTUALLY DOING 120 MPH. THIS IS A DEFECTIVE PART THAT GM MANUFACTURED. LOOKING AT THE INTERNET, THIS AFFECTS PRETTY MUCH ALL OF THE LARGE GM TRUCKS. I WHEN TO CHECK THE COST FOR REPLACEMENT OF THIS PART AND THEY WANTED $450 JUST FOR A REFURBISHED CLUSTER. THIS IS AN ON GOING PROBLEM AND THE CORPORATION IS GIVING OUT DEFECTIVE PARTS WITH OUT REGARD TO THE SAFETY OF THE PEOPLE DRIVING THE VEHICLES OR ANYONE AROUND THEM. AN ODD THING THAT I HAVE NOTICED IS THAT IF I LET THE FUEL TO DEPLETE COMPLETELY, THEN FILL IT UP, IT WILL RESET THE SPEEDOMETER THE SECOND FILL UP. I HAVE TESTED THIS SEVERAL TIMES AND IT SEEMS TO RESET IT AT LEAST BY THE SECOND TIME. IF I DO NOT DEPLETE THE FUEL TAKE IT NEVER GETS BELOW 40 AN THE SPEEDOMETER. THIS UN-SCIENTIFIC TEST HAS NOT AFFECTED THE AMP METER BEING BAD THOUGH. THIS IS CONTINUALLY HAPPENING. *TR

NHTSA ODI #10225845

50,000 miles · Feb 1, 2008
Electrical System

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CONTROL PANEL GAUGES DISPLAY INACCURATE READINGS. THE DEALER ISSUED A VOLUNTARY RECALL FOR THE ELECTRICAL SYSTEM, BUT, BECAUSE THE CONTACT'S VEHICLE EXCEEDED 70,000 MILES, HE WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. T…

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TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CONTROL PANEL GAUGES DISPLAY INACCURATE READINGS. THE DEALER ISSUED A VOLUNTARY RECALL FOR THE ELECTRICAL SYSTEM, BUT, BECAUSE THE CONTACT'S VEHICLE EXCEEDED 70,000 MILES, HE WOULD HAVE TO REPAIR THE VEHICLE AT HIS OWN EXPENSE. THE MANUFACTURER WOULD NOT ASSIST. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 78,000.

NHTSA ODI #10216715

Mileage unknown · Jan 28, 2008
Visibility

THE ELECTRIC SIDE MIRRORS ON THIS TRUCK ARE WAY TOO SMALL. SPECIFICALLY, THEY ARE TOO SHORT. UPON INQUIRING AT THE GM DEALER, I WAS INFORMED THAT THEY CANNOT BE CHANGED DUE TO THE ONBOARD COMPUTER WILL NOT ACCEPT ANYTHING BUT THE ORIGINAL. THEY CANNOT EVEN BE CHANGED TO A MANUAL MIRROR. UPON INQUIRING AT A LOCAL TRUCK AFTERMA…

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THE ELECTRIC SIDE MIRRORS ON THIS TRUCK ARE WAY TOO SMALL. SPECIFICALLY, THEY ARE TOO SHORT. UPON INQUIRING AT THE GM DEALER, I WAS INFORMED THAT THEY CANNOT BE CHANGED DUE TO THE ONBOARD COMPUTER WILL NOT ACCEPT ANYTHING BUT THE ORIGINAL. THEY CANNOT EVEN BE CHANGED TO A MANUAL MIRROR. UPON INQUIRING AT A LOCAL TRUCK AFTERMARKET STORE, I WAS INFORMED THAT THEY HAVE HEARD THIS MANY TIMES BEFORE BUT UNFORTUNATELY OFFER NO SOLUTION AFTERMARKET OR OTHERWISE. THESE MIRRORS ARE WOEFULLY TOO SMALL, THEREFORE CANNOT BE ADJUSTED PROPERLY AND IN FACT ARE NEARLY USELESS. I HAVE INFORMED GM VIA EMAIL AND BY RESPONDING TO THEIR SURVEYS. THEY OF COURSE, IGNORE ME. THANKS, DAVE *TR

NHTSA ODI #10216296

36,000 miles · Jan 28, 2008
StructureInjury

WAS PLUGGING IN BLOCK HEATER WHEN HOOD CAME DOWN ON ME TWICE. *TR

NHTSA ODI #10216295

15,000 miles · Jan 18, 2008
Fuel System, DieselService Brakes, HydraulicCrash

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHEN THERE IS HALF OF A TANK OF FUEL IN THE VEHICLE, IT AUTOMATICALLY SHUTS OFF. ADDITIONALLY, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED, WHICH CAUSED A CRASH. A POLICE REPORT WAS FILED. GENERAL MOTORS STATED THAT NOTHING COULD BE DONE. THE SPEED WAS UNK…

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TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. WHEN THERE IS HALF OF A TANK OF FUEL IN THE VEHICLE, IT AUTOMATICALLY SHUTS OFF. ADDITIONALLY, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED, WHICH CAUSED A CRASH. A POLICE REPORT WAS FILED. GENERAL MOTORS STATED THAT NOTHING COULD BE DONE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 24,750.

NHTSA ODI #10215360

Mileage unknown · Mar 13, 2007
Electrical System

2004 CHEVY 3500. SPEEDOMETER READS 75 MPH SITTING IN DRIVEWAY. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. *JB

NHTSA ODI #10185015

14,300 miles · Dec 26, 2006
Service Brakes, Hydraulic

TL* - THE CONTACT STATED THAT THE BRAKE PEDAL GAVE NO RESISTANCE WHEN HE APPLIED THE BRAKES, BUT THE VEHICLE DID STOP. THIS HAPPENED AT ALL SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT GM TOLD THEM THAT THIS WAS NORMAL FOR THIS TYPE OF VEHICLE. THE CONTACT STATED THIS STARTED HA…

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TL* - THE CONTACT STATED THAT THE BRAKE PEDAL GAVE NO RESISTANCE WHEN HE APPLIED THE BRAKES, BUT THE VEHICLE DID STOP. THIS HAPPENED AT ALL SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT GM TOLD THEM THAT THIS WAS NORMAL FOR THIS TYPE OF VEHICLE. THE CONTACT STATED THIS STARTED HAPPENING THE WEEK OF 12/18/06. THERE HAVE BEEN NO REPAIRS PERFORMED ON THE VEHICLE. *AK UPDATED 1/29/2007 - THE CONSUMER IS CONCERNED BECAUSE THE VEHICLE HAS NOT OPERATED THIS WAY FOR THE FIRST TWO YEARS OF OWNERSHIP. *NM

NHTSA ODI #10176963

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.