NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
41 reports67,609 miles · Feb 17, 2013
Service Brakes
BRAKES FAILED. CHINA MADE STEEL BRAKE LINES RUSTED OUT AND DISINTEGRATED. COULD HAVE BEEN KILLED. HAD TO GET REPAIR TO STEEL BRAKE LINES FROM ABS PUMP TO MASTER CYLINDER AND FRONT CALIPERS. ALSO MAKE UP AND REPLACE STEEL BRAKE LINE TO REAR AXLE AND TO REAR LEFT AND RIGHT REAR CALIPERS. ALSO HAD TO REPLACE BLEED SCREWS IN A…
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BRAKES FAILED. CHINA MADE STEEL BRAKE LINES RUSTED OUT AND DISINTEGRATED. COULD HAVE BEEN KILLED. HAD TO GET REPAIR TO STEEL BRAKE LINES FROM ABS PUMP TO MASTER CYLINDER AND FRONT CALIPERS. ALSO MAKE UP AND REPLACE STEEL BRAKE LINE TO REAR AXLE AND TO REAR LEFT AND RIGHT REAR CALIPERS. ALSO HAD TO REPLACE BLEED SCREWS IN ALL CALIPERS. *TR
NHTSA ODI #10498404
99,000 miles · Nov 15, 2012
Service Brakes
WHILE DRIVING MY CHEVY SILVERADO 3500 DUALLY AT APPROXIMATELY 50 MPH, I HAD SO MAKE A SUDDEN EMERGENCY STOP. MY BRAKE PEDAL WENT TO THE FLOOR WITH VIRTUALLY NO STOPPING POWER FOR THE VEHICLE. I SWERVED OUT OF THE WAY TO AVOID AN ACCIDENT AND WAS VERY LUCKY. THE TRUCK WENT DIRECTLY TO THE REPAIR SHOP WHICH HAS INFORMED ME THAT…
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WHILE DRIVING MY CHEVY SILVERADO 3500 DUALLY AT APPROXIMATELY 50 MPH, I HAD SO MAKE A SUDDEN EMERGENCY STOP. MY BRAKE PEDAL WENT TO THE FLOOR WITH VIRTUALLY NO STOPPING POWER FOR THE VEHICLE. I SWERVED OUT OF THE WAY TO AVOID AN ACCIDENT AND WAS VERY LUCKY. THE TRUCK WENT DIRECTLY TO THE REPAIR SHOP WHICH HAS INFORMED ME THAT THE BRAKE LINES ARE RUSTED THROUGH AND ALL NEED TO BE CHANGED. I CALLED THE CHEVY SUPPORT NUMBER TO REPORT THIS PROBLEM AND ASK ABOUT A RECALL. THE REP TOOK THE LAST EIGHT OF MY VIN NUMBER AND SAID THERE IS NO KNOWN PROBLEM WITH THE BRAKES ON THIS VEHICLE. I TOW HEAVY EQUIPMENT WITH THIS TRUCK FOR WORK, SO IT IS AN ALARMING SAFETY CONCERN FOR ME FOR THE BRAKES TO SUDDENLY NOT WORK WITHOUT WARNING. I AM LUCKY THAT NOBODY GOT KILLED DUE TO THIS PROBLEM. *TR
NHTSA ODI #10484746
20,801 miles · Oct 3, 2012
Service Brakes
COUNTY ROAD (THANK GOODNESS). DRIVING ABOUT 45 MPH WHEN A LADY TURNED OFF A SIDE ROAD IN FRONT OF ME. I STEPPED ON THE BRAKE PEDAL TO AVOID A REAR END COLLISION. THE BRAKE PEDAL HELD MOMENTARILY BUT THEN WENT TO THE FLOOR. I SWERVED RIGHT INTO THE DITCH AND USED THE EMERGENCY BRAKE TO KEEP FROM STRIKING HER CAR IN THE REAR. I…
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COUNTY ROAD (THANK GOODNESS). DRIVING ABOUT 45 MPH WHEN A LADY TURNED OFF A SIDE ROAD IN FRONT OF ME. I STEPPED ON THE BRAKE PEDAL TO AVOID A REAR END COLLISION. THE BRAKE PEDAL HELD MOMENTARILY BUT THEN WENT TO THE FLOOR. I SWERVED RIGHT INTO THE DITCH AND USED THE EMERGENCY BRAKE TO KEEP FROM STRIKING HER CAR IN THE REAR. IN ORDER TO GET THE VEHICLE HOME (APPROXIMATELY 3 MILES), I HAD TO USE THE EMERGENCY BRAKE TO STOP. COULD NOT AFFORD TO GET THE TRUCK TO THE DEALERSHIP (APPROXIMATELY 15 MILES AWAY IN HEAVY SUBURBAN TRAFFIC) FOR DIAGNOSIS AND REPAIR. SAVED UP AND TOOK THE TRUCK TO A LOCAL MECHANIC (09/2012). MECHANIC ASK IF THE TRUCK HAD EVER BEEN UNDER WATER. REASON FOR QUESTION WAS THE BRAKE LINES, FRONT CALIPERS, AND TOP FORWARD FRAME WERE SEVERELY RUSTED. THE BRAKE LINES RUSTED THROUGH CAUSING A BREAK FAILURE. THIS TRUCK HAS LESS THAN 21,000 MILES, NEVER BEEN SUBMERGED IN WATER, OCCASIONALLY DRIVEN IN THE WINTER, WASHED FREQUENTLY (ESPECIALLY IN THE WINTER) AND WAXED, AND HAS ZERO BODY OR BED RUST. AFTER REPAIR, THE ABS LIGHT CAME ON AND STAYS ON. I READ SOMEWHERE ON THIS SITE A BULLETIN REGARDING PREMATURE ABS SENSOR FAILURE AND DEALERS FIXING THE SENSORS BUT I CAN NOT FIND THE ABS BULLETIN NOW. *TR
NHTSA ODI #10478470
Mileage unknown · Jun 26, 2012
Unknown Or OtherCrashInjury
2004 CHEVROLET SILVERADO 3500. ATTORNEY WRITES ON BEHALF OF CLIENTS IN REGARDS TO NEGLIGENT DRIVER COLLISION *TGW THE ATTORNEY STATED THE DRIVER OF A TRACTOR TRAILER, DROVE OFF THE EMERGENCY LANE INTO HIS CLIENTS LANE OF TRAVEL RESULTING IN A VERY SEVERE COLLISION, BECAUSE HIS CLIENT WAS UNABLE TO AVOID RUNNING INTO THE REAR OF…
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2004 CHEVROLET SILVERADO 3500. ATTORNEY WRITES ON BEHALF OF CLIENTS IN REGARDS TO NEGLIGENT DRIVER COLLISION *TGW THE ATTORNEY STATED THE DRIVER OF A TRACTOR TRAILER, DROVE OFF THE EMERGENCY LANE INTO HIS CLIENTS LANE OF TRAVEL RESULTING IN A VERY SEVERE COLLISION, BECAUSE HIS CLIENT WAS UNABLE TO AVOID RUNNING INTO THE REAR OF HIS TRACTOR TRAILER. THE ATTORNEY BELIEVED THE DRIVER WAS TALKING ON HIS CELL PHONE AND WAS IMPROPERLY LOCATED IN THE EMERGENCY LANE AND DID NOT SIGNAL THAT HE WAS ABOUT TO ENTER BACK INTO THE LANE OF TRAVEL. AS A DIRECT AND PROXIMATE RESULT, HIS CLIENTS SUFFERED SIGNIFICANT INJURIES. *JB
NHTSA ODI #10463669
34,673 miles · Jun 25, 2012
Engine
IN JANUARY 2004, I BOUGHT A NEW CHEVY 3500 DURAMAX DIESEL TRUCK. SINCE MARCH 2005, I HAVE HAD TO HAVE THE INJECTORS REPLACED A TOTAL OF 6 TIMES. NOW AT 202,000 THE INJECTORS NEED REPLACED AGAIN. CHEVY WILL NOT HELP OUT ON THIS PROBLEM. I HAVE READ THAT EVERYONE SHOULD FILE A COMPLAINT WITH THIS DEPARTMENT SO THAT THIS CAN BE…
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IN JANUARY 2004, I BOUGHT A NEW CHEVY 3500 DURAMAX DIESEL TRUCK. SINCE MARCH 2005, I HAVE HAD TO HAVE THE INJECTORS REPLACED A TOTAL OF 6 TIMES. NOW AT 202,000 THE INJECTORS NEED REPLACED AGAIN. CHEVY WILL NOT HELP OUT ON THIS PROBLEM. I HAVE READ THAT EVERYONE SHOULD FILE A COMPLAINT WITH THIS DEPARTMENT SO THAT THIS CAN BE INVESTIGATED. IN NOVEMBER 2011, SOMEONE WAS TOLD THERE WERE NOT COMPLAINTS. BEING A CHEVY OWNER WITH THESE INJECTOR PROBLEMS, I AM WRITING TO COMPLAIN. HOPEFULLY, THIS DEPARTMENT WILL CONDUCT THE INVESTIGATION AND HELP ALL THE OTHER PEOPLE WITH THIS PROBLEM GET A RESPONSE FROM CHEVY TO DO SOMETHING. THESE TRUCKS ARE NOT CHEAP AND JUST BECAUSE WE USE OUR TRUCKS AND PUT MILES ON THEM, AND THEY HAVE REPEATED FAILURES, WE SHOULD NOT HAVE TO BEAR THE BURDEN. THIS PROBLEM WITH MY TRUCK IS IN THE DESIGN. HOW MANY PEOPLE REPLACE INJECTORS EVERY 30-40K MILES? THIS IS WHAT I HAVE HAD TO DO OVER THE LAST 7 YEARS. *TR
NHTSA ODI #10463027
27,282 miles · Apr 23, 2012
Service Brakes, Hydraulic
BRAKE LINE RUSTED AND FAILED WHILE DRIVING. HEAVY RUST ON SEVERAL BRAKE LINES, FRAME, AND CROSS MEMBERS. *TR
NHTSA ODI #10456192
Mileage unknown · Feb 22, 2012
Fuel System, Diesel
CHEVY SILVERADO 3500 DURAMAX DIESEL, HAS A CRACKED FUEL FILTER HOUSING, CONTACTED CHEVY/GM CUSTOMER CARE REGARDING THIS PROBLEM AND EVEN GAVE THEM A TSB THAT I FOUND ON WEBSITE AND INFORMED THEM OF MANY COMPLAINTS FROM OTHER OWNERS. THEY REFUSE TO REPAIR THE FUEL FILTER HOUSING AT THEIR, WHEN I TOOK VEHICLE IN TO BE CHECKED OUT…
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CHEVY SILVERADO 3500 DURAMAX DIESEL, HAS A CRACKED FUEL FILTER HOUSING, CONTACTED CHEVY/GM CUSTOMER CARE REGARDING THIS PROBLEM AND EVEN GAVE THEM A TSB THAT I FOUND ON WEBSITE AND INFORMED THEM OF MANY COMPLAINTS FROM OTHER OWNERS. THEY REFUSE TO REPAIR THE FUEL FILTER HOUSING AT THEIR, WHEN I TOOK VEHICLE IN TO BE CHECKED OUT IT STATES THAT THIS NEEDS TO BE REPAIRED AND COULD BE A SAFETY HAZARD AS FUEL CAN LEAK INTO HOUSING AND CATCH FIRE. I TOLD THE CUSTOMER CARE AGENT OF MY CONCERN ABOUT THE SAFETY OF THIS ISSUE AND WAS TOLD THAT GM/CHEVY WOULD NOT PAY FOR IT! I HAVE HAD MAJOR ISSUES WITH THIS VEHICLE FOR OVER SIX MONTHS AND GM REFUSES TO ASSIST ME WITH MOST OF MY CONCERNS. *TR
NHTSA ODI #10448957
54,000 miles · Oct 19, 2011
Service Brakes, HydraulicCrash
BRAKE LINES RUSTED THROUGH CASING BRAKE FAILURE AND A CRASH. NO WARNING LIGHT. *TR
NHTSA ODI #10430885
79,400 miles · Oct 12, 2011
Service Brakes, Hydraulic
SLOWING DOWN TO TURN INTO A SHOPPING CENTER WHEN THE BRAKE PEDAL WENT TO THE FLOOR. I WAS NOT YET COMMITTED TO THE TURN LANE SO I WAS ABLE TO PASS THE ENTRANCE AND STOP ON THE SIDE OF THE ROAD .THIS IS THE SECOND FAILURE THE FIRST ONE OCCURRED LESS THAN 1000 MILES BEFORE ON 5/23/11 ODI #10402905 .THE SERVICE TECH SAYS THE LINE D…
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SLOWING DOWN TO TURN INTO A SHOPPING CENTER WHEN THE BRAKE PEDAL WENT TO THE FLOOR. I WAS NOT YET COMMITTED TO THE TURN LANE SO I WAS ABLE TO PASS THE ENTRANCE AND STOP ON THE SIDE OF THE ROAD .THIS IS THE SECOND FAILURE THE FIRST ONE OCCURRED LESS THAN 1000 MILES BEFORE ON 5/23/11 ODI #10402905 .THE SERVICE TECH SAYS THE LINE DON'T LOOK THAT BAD ,AND HE COULD NOT BUY REPLACEMENT LINES FROM CHEVROLET. I HAVE BEEN LUCKY TWICE! *KB
NHTSA ODI #10429642
Mileage unknown · Jul 18, 2011
Fuel System, Diesel
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WITH THE BRAKES ENGAGED WHEN SHE NOTICED BLACK AND WHITE SMOKE COMING FROM THE MUFFLER. THE FAILURE CONTINUED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT T…
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TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED WITH THE BRAKES ENGAGED WHEN SHE NOTICED BLACK AND WHITE SMOKE COMING FROM THE MUFFLER. THE FAILURE CONTINUED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THREE OF THE EIGHT INJECTORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,000. UPDATED 07/26/11 *BF THE CONSUMER STATED THREE INJECTORS FAILED. UPDATED 07/28/11
NHTSA ODI #10413270