NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
47 reportsMileage unknown · Mar 5, 2025
Power Train
Truck has less than. 30k miles on it. Went into limp mode, was less than a mile from home. Parked it had it towed to nearest dealer. They then informed me they have 4 other truck sitting and waiting for Gm to fix parts with allison 10 speed transmission valve body. Dealer says it is at least 4 month wait to get my truck back. I …
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Truck has less than. 30k miles on it. Went into limp mode, was less than a mile from home. Parked it had it towed to nearest dealer. They then informed me they have 4 other truck sitting and waiting for Gm to fix parts with allison 10 speed transmission valve body. Dealer says it is at least 4 month wait to get my truck back. I work out of this truck for my business, and still have to pay my $1260 truck payment monthly for a truck that I can't use. Then they tell me they cant give me a loaner truck, only a car that i have to pay out of pocket daily for since chevy only covers $44 a day and cheapest rental is at $50 a day. I cant move trailers and equipment with a car. Gm knows there is a problem with these transmissions and won't do anything about it. I bought new thinking I'd be doing okay with extra warranty, but here we are with no real solution. Please help!!!
NHTSA ODI #11646442
Mileage unknown · Jan 28, 2025
SteeringUnknown Or Other
The car pulls to the left while driving. The steering wheel turned to the left when I stopped. I have taken it to the dealer three times but the problem is not resolved.
NHTSA ODI #11639219
Mileage unknown · Jan 20, 2025
Seat Belts
The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be ins…
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The seat beat has been un-latching while driving. It is random when it occurs. No warnings come before this happens. Does not always need to be that I move for it to unlatch. I have been sitting still while driving and it has come undone. The seat belt has been cleaned out. No signs of defect or other damage. Available to be inspected..should be repaired free of charge as this is a life threatening issue.
NHTSA ODI #11637010
Mileage unknown · Nov 30, 2024
Visibility/wiper
This is not a failure, just a poor design for cold temperatures. The windshield wipers are set low on the windshield, below where the defroster can reach. When it is cold/snowing outside, (which it does a lot in the Alaskan interior), the wipers remove the melted water from the windshield and push it down to where the wipers s…
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This is not a failure, just a poor design for cold temperatures. The windshield wipers are set low on the windshield, below where the defroster can reach. When it is cold/snowing outside, (which it does a lot in the Alaskan interior), the wipers remove the melted water from the windshield and push it down to where the wipers sit in the off position. This causes a major buildup of ice very quickly and the wipers freeze to the glass and collect ice. Then, when the driver attempts to clear more melting snow, the ice that is frozen to the wipers just creates major streaking and poor visibility.
NHTSA ODI #11628100
29,000 miles · Nov 13, 2024
EnginePower Train
The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an a…
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The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact restarted the vehicle, but the light failed to turn off. While driving 45 MPH hauling a trailer, the vehicle failed to operate as needed and the transmission was making an abnormal clunking sound. The vehicle then went into SAFE Mode and failed to exceed 35 MPH. The contact stated that the failure was related to NHTSA Campaign Number: 24V797000 (Power Train). The vehicle was taken to the local dealer, where it was diagnosed and determined that the valve body needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the contact. The failure mileage was approximately 29,000.
NHTSA ODI #11625011
Mileage unknown · Oct 20, 2024
Power Train
Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in ne…
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Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in neutral. Can not get the truck to go over 30mph of change any more gears. We did manage to take a 15 min ride to nearby Chevy Dealer. Dealer has confirmed no codes or check engine lights. After 1 full week in, no further information has been provided except at some point next week, it’s on the schedule to open the transmission. Vehicle is now stuck in Maryland. I did receive a rental to continue my way home that evening to SC.
NHTSA ODI #11620912
Mileage unknown · Sep 12, 2024
Electrical SystemExterior Lighting
The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mi…
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The vehicle mileage is 1,886. The vehicle steering command left or right turns had beautiful chime sound. The dealership could not find the signal chime commands. They claim that this vehicle doesn't have chime when turning right or left. This high-end truck has a lot features that dealership don't know about. This vehicle mileage is very good on the highway 22.4 miles per gallon.
NHTSA ODI #11614317
Mileage unknown · Sep 10, 2024
Electrical SystemExterior LightingService Brakes
THE VEHCILE ONLY HAS 1779 MILES. THE AC UNIT OPERATED FOR SHORT PERIOD TIME. THE OUTSIDE TEMPERTURE WAS 95 DEGREE FAHRENHEIT ALL THE CONTROLS WERE NOT INOPERATE. THE A/C COMPRESSOR PUMP WAS NOT FUNCTIONING. THE ONLY ITEMS WORKING WAS THE FAN MOTOR BLOWING HOT AIR. I RESTATED THE VEHICLE AND STILL NO COLD AIR OUTPUT. THE DEA…
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THE VEHCILE ONLY HAS 1779 MILES. THE AC UNIT OPERATED FOR SHORT PERIOD TIME. THE OUTSIDE TEMPERTURE WAS 95 DEGREE FAHRENHEIT ALL THE CONTROLS WERE NOT INOPERATE. THE A/C COMPRESSOR PUMP WAS NOT FUNCTIONING. THE ONLY ITEMS WORKING WAS THE FAN MOTOR BLOWING HOT AIR. I RESTATED THE VEHICLE AND STILL NO COLD AIR OUTPUT. THE DEALERSHIP SAID THEY COULD NOT FIND ANY PROBLEMS WITH A/C UNIT. THE UNIT OPERATED NORMALY AND THE TEMPERTUER IS 35 DEGREES OUTPUT. THE SECOND PROBLEM THE DASH PANEL EMERGENCY LIGHT CABLE WAS NEVER INSTALLED. THE DEALER HAD TO ORDER THE PART.
NHTSA ODI #11613667
Mileage unknown · Jun 5, 2024
Power TrainUnknown Or Other
When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exit the road.
NHTSA ODI #11592694
Mileage unknown · Jun 1, 2024
Electrical SystemEngineService Brakes
Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did n…
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Vehicle was towing Horse Trailer. Gave an indication message to check trailer break wiring. I did so and all was working fine. I loaded my horses and pulled out onto the road. Traveling 10 mph the truck completely shut off, no brakes, No warning, I helplessly rolled to a stop. The truck then turned on electrically, but did not start the engine completely by itself. Two minutes later, the truck turned itself off electrically. The motor was never running. I had it towed to a dealership in which it took them five days to repair. The truck has 17,000 miles on it. If I would’ve been traveling on the expressway or going any faster, I could’ve killed people.. I personally have PTSD from ever driving this truck hooked to a trailer again. There should have been some kind of warning system. I should have never lost my brakes. I purchased this truck as a towing vehicle from my Horse Trailer And now I am terrified to use it!
NHTSA ODI #11591954