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2023 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Chevrolet Silverado 2500 do not stand out strongly from the model-year median of 81.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 47 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports2 fire reports1 injury reports

What owners actually said

47 reports
Mileage unknown · Mar 26, 2026
Fuel/propulsion System

The high pressure fuel pump “grenaded” while driving on the interstate. Caused an immediate shutdown and barely got off the main lane to the shoulder in extremely heavy traffic putting me, my wife and others in imminent danger. The components were inspected by the dealer mechanic and insurance adjuster and they said that is what…

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The high pressure fuel pump “grenaded” while driving on the interstate. Caused an immediate shutdown and barely got off the main lane to the shoulder in extremely heavy traffic putting me, my wife and others in imminent danger. The components were inspected by the dealer mechanic and insurance adjuster and they said that is what happened and that there was no reason for it to have happened. A warning of reduced power appeared about 3 seconds before the truck completely shutdown.

NHTSA ODI #11727327

Mileage unknown · Mar 17, 2026
Engine

GM should be ashamed of themselves not covering the shift to park issue that they have created. This is a known issue and should be recalled. It is impacting thousands of consumers.

NHTSA ODI #11724985

Mileage unknown · Mar 13, 2026
Fuel/propulsion System

On February 3, 2026, my vehicle was taken to Rick Hendrick Chevrolet of Buford for diagnosis of a fuel system failure. The dealership charged a $235 diagnostic fee and concluded that the failure was caused by fuel contamination from an outside source. Based on this determination, my warranty claim with General Motors was denied …

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On February 3, 2026, my vehicle was taken to Rick Hendrick Chevrolet of Buford for diagnosis of a fuel system failure. The dealership charged a $235 diagnostic fee and concluded that the failure was caused by fuel contamination from an outside source. Based on this determination, my warranty claim with General Motors was denied and my case (#89096714) was closed. After this determination, the vehicle was transported to an independent diesel repair shop for further inspection. During the initial inspection, the technician removed the intake cover and discovered a large crack in the fuel injector pump. The pump had catastrophically failed and internally disintegrated, sending metal fragments throughout the fuel system. This clearly indicates the contamination originated from an internal mechanical failure of the fuel injector pump, not from outside fuel contamination. The independent technician confirmed that the injector pump failure caused metal debris to spread throughout the fuel system. Additionally, there was a visible leak at the front of the engine, which should have prompted further inspection in that area during the dealership’s diagnosis. It appears the dealership’s conclusion was based primarily on fuel sampling, without performing a full mechanical inspection of the injection pump and related components.

NHTSA ODI #11724120

Mileage unknown · Mar 12, 2026
Electrical SystemUnknown Or Other

My key refuses to come out of the ignition caused by a parking sensor is what Chevy told me. I feel it is a safety hazard because I have to leave my truck idling and take the risk of the truck not registering it’s in park and moving on its.

NHTSA ODI #11723995

Mileage unknown · Mar 3, 2026
Electrical SystemPower Train

When putting vehicle in park, I get a message on dash that says "shift to park" when the vehicle is already in park. The vehicle electrical components does not turn off. Sometimes if I wiggle/hit or stick my hand under the steering wheel adjustment lever I can get it to turn off. Becoming more troublesome. Through research I see…

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When putting vehicle in park, I get a message on dash that says "shift to park" when the vehicle is already in park. The vehicle electrical components does not turn off. Sometimes if I wiggle/hit or stick my hand under the steering wheel adjustment lever I can get it to turn off. Becoming more troublesome. Through research I see it is a common issue among GM/Chevy vehicles.

NHTSA ODI #11721726

Mileage unknown · Feb 13, 2026
Power Train

Will pulling camper, truck lurched with hard shift at around 35mph and caused a sudden slow down in traffic. Truck then went into limp mode with engine light illuminated. Pulled over to turn vehicle off and restart. Attempted to gain speed again and similar lurch with hard shift at around 35-40mph. Vehicle again in reduced p…

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Will pulling camper, truck lurched with hard shift at around 35mph and caused a sudden slow down in traffic. Truck then went into limp mode with engine light illuminated. Pulled over to turn vehicle off and restart. Attempted to gain speed again and similar lurch with hard shift at around 35-40mph. Vehicle again in reduced power mode. Was able to ease truck to dealer where code reader showed P0700 and P0747. This was similar to issue found in recall for model years 2020-2022 with GM 10L1000 transmissions. There has been a technical service bulletin issue by GM regarding models years 21-25 but no recall. Dealer has ordered parts for TSB but repair not performed yet.

NHTSA ODI #11717831

Mileage unknown · Jan 21, 2026
Unknown Or Other

I am unable to get the keys out of the ignition when shutting off the truck.

NHTSA ODI #11712465

Mileage unknown · Jan 12, 2026
Power Train

While driving, the 10l1000 transmission in the truck attempted to shift from 6th gear to 7th gear. The transmission locked up causing a violent "buck" from the rear end of the truck. The road was icy and could have caused the truck to lose control due to the lock up of the rear wheels. After getting the truck to a repair shop, v…

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While driving, the 10l1000 transmission in the truck attempted to shift from 6th gear to 7th gear. The transmission locked up causing a violent "buck" from the rear end of the truck. The road was icy and could have caused the truck to lose control due to the lock up of the rear wheels. After getting the truck to a repair shop, valve body was deemed the cause of the failure. A complete transmission replacement is needed. Had I lost control of the vehicle due to the lock up, my family and other motorists would have been put at risk of severe injury or worse. No warning lights were illuminated prior to failure.

NHTSA ODI #11710432

Mileage unknown · Oct 14, 2025
Power Train

tramsmission valve body failed causing lack of porpulsion and inability to put the pickup in park while in traffic. after coasting to the nearest chevy dealer they cleared the codes so i could drive home and take it to my local chevy dealer asap. the local chevy dealer refused to inspect it until the check engine light came back…

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tramsmission valve body failed causing lack of porpulsion and inability to put the pickup in park while in traffic. after coasting to the nearest chevy dealer they cleared the codes so i could drive home and take it to my local chevy dealer asap. the local chevy dealer refused to inspect it until the check engine light came back. one week later the transmission violentley down shifted into 5th gear and stayed there until it was shut off it would not go into park. on the second occurances it gave codes p0700 and p0747. it was towed to the local chevy dealer who claimed to inspect on 3 ocassions but efused to give me any paper work on the results of the inspection. beacuse they never inspected it. i took it to an indepent mechanic to replace the valve body. the 5000 miles since the valve body replacement have been uneventful. no indicators of failure were seen before the inital failure.

NHTSA ODI #11693493

Mileage unknown · Sep 18, 2025
Structure

The hood latch broke off mid drive on the freeway and my hood came up and then slammed down, came up again and went flying across the freeway.

NHTSA ODI #11688146

Official recalls

1

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.