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2023 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Chevrolet Silverado 2500 do not stand out strongly from the model-year median of 81.

About this comparison →
47Owner complaints

Model-year median: 81

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
105
202084
202194
202247
2023139
202428
20255
2026
Compare all Silverado 2500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Power Train
17Electrical System
16Unknown Or Other
8Engine
7Latches/locks/linkages
4
All reported categories
Exterior Lighting
3Service Brakes
3Fuel/propulsion System
2Structure
2Engine And Engine Cooling
1Lane Departure
1Seat Belts
1Steering
1Suspension
1Vehicle Speed Control
1Visibility/wiper
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 7 of 47 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports2 fire reports1 injury reports

Lane Departure complaints

1 reports
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Mileage unknown · Apr 22, 2026
Electrical SystemLane Departure

The entire infotainment system has gone black. Nothing shows on the screen. This is a safety issue as it does not show blind spot monitoring, heads up display, lane change warnings, allow hands free calling, gps, and much more. None of the safety features are available with a trailer hookup as well. We have taken it to a certifi…

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The entire infotainment system has gone black. Nothing shows on the screen. This is a safety issue as it does not show blind spot monitoring, heads up display, lane change warnings, allow hands free calling, gps, and much more. None of the safety features are available with a trailer hookup as well. We have taken it to a certified Chevrolet dealer who has said the truck was the 6th one that they have placed an order for in just over a week. The infotainment system is currently on back order which makes operating the vehicle concerning with its proper safety features.

NHTSA ODI #11733001

Official recalls

1

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.