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2017 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Chevrolet Silverado 2500 do not stand out strongly from the model-year median of 81.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

27 reports with mileage · 27 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports5 fire reports1 injury reports

What owners actually said

54 reports
Mileage unknown · Jun 19, 2024
Electrical System

Engine wiring harness failure on my 2017 Silverado 2500HD LT 6.6. This time it is the cylinder 7 connector which is a very common complaint by Chevy owners. The wiring harness was installed with wires that were to short for the rear cylinders causing them to fail prematurely. This connector is snapped into position forcing …

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Engine wiring harness failure on my 2017 Silverado 2500HD LT 6.6. This time it is the cylinder 7 connector which is a very common complaint by Chevy owners. The wiring harness was installed with wires that were to short for the rear cylinders causing them to fail prematurely. This connector is snapped into position forcing the wires to bend at a tight 90 degree angle. Chevy is trying to force owners to replace the entire wiring harness instead of replacing just the defective connectors (GM 19368140, ACD PT3739). This failure causes the engine to idle and operate so rough that it engages STABILITRAC and forces reduced power mode.

NHTSA ODI #11595390

Mileage unknown · Jun 15, 2024
Unknown Or Other

On [XXX], I was driving our 2017 Silverado 2500HD LT 6.6, with my family in Ohio when the trailer brake controller error started flashing on the dash and would not shut off, go silent nor correct itself. It almost caused an accident initially because it was distracting me by making me look down to READ the message. Then we wer…

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On [XXX], I was driving our 2017 Silverado 2500HD LT 6.6, with my family in Ohio when the trailer brake controller error started flashing on the dash and would not shut off, go silent nor correct itself. It almost caused an accident initially because it was distracting me by making me look down to READ the message. Then we were almost in a dozen accidents as we were traveling too slow for conditions, unable to get off the highway safely, and issues with steering and braking. In 10 minutes, the error sounded 50+ times. We were towing a 36’ 5th wheel trailer suddenly STABILITRAC also kicked on, REDUCED POWER (another message to look down and read), the engine started running so rough (another issues to look down at the gauges) that I thought the engine had blown. We were not in a safe place to pull over and power was cut dropping our speed from 70 to 45 in a 70 zone. Just after going up the hill, we had to continue down other side which we discovered that the trailer brakes were NOT operational. As we were burning our truck brakes going down the other side. The only reset is to shut off the key (which would lock the steering wheel, lose power steering and power brakes while driving). When STABILITRAC appears vital drivers data is BLOCKED. We removed the trailer brake fuse and the trailer battery charger fuse, but the TRAILER BRAKE CONTROLLER messages continued. Even with the trailer disconnected the the messages continued. The trailer brake wire under the truck had exposed wires. Did the exposed wire cause other systems to malfunction? 1.Are the defective wiring harness(es) causing other systems to fail too, and/or can cause electrical fires? 2.Defective trailer braking unit needs to give one warning and STOP. This defect poses a serious issue for anyone towing (or not). 3.STABILITRAC is going to KILL someone because I believe it already has killed. If STABILITRAC throughs the right code it WILL shut down the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

NHTSA ODI #11594544

Mileage unknown · Jan 30, 2024
Electrical SystemVisibility/wiperFire

I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in f…

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I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in full on burning up in flames. I pulled over and luckily I was able to put out the fire. I have contacted GM because when I google this issue it states GM put out a recall on 2014-2019 Silverado HD trucks but upon speaking with a GM customer representative my truck there is no such recall on these trucks. I could have been killed or worse killed someone else on the road. I am considering getting a lawyer involved with this issue.

NHTSA ODI #11568772

Mileage unknown · Oct 22, 2023
Fuel/propulsion System

The capless fuel filler has failed. The door is stuck halfway open. This is a fire hazard if the truck were in an accident. My son has the same year model truck. Same exact specifications just a different color and hus has also failed. This should be recalled immediately because it's a fire hazard not to mention the emissions of…

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The capless fuel filler has failed. The door is stuck halfway open. This is a fire hazard if the truck were in an accident. My son has the same year model truck. Same exact specifications just a different color and hus has also failed. This should be recalled immediately because it's a fire hazard not to mention the emissions of the vehicle.this picture is looking straight down on the filler you can see it is not closed.

NHTSA ODI #11551259

Mileage unknown · Mar 22, 2023
Power Train

Transmission failure for the second time. the first time it happened it had 51,984 miles after I got it back, it happened again after an additional 41 thousand miles.

NHTSA ODI #11513253

Mileage unknown · Mar 17, 2023
Electrical SystemEngine

The engine glow plugs keep failing, I have replaced 4 already and 2 more are now failed. The vehicle only has 66K miles on it currently and the failures started around 50K. I do not understand why this hasn't been recalled like the 2018 trucks, they share the exact same engine.

NHTSA ODI #11512491

Mileage unknown · Dec 1, 2022
Electrical SystemFuel/propulsion SystemPower Train

When transiting between airport and home in very remote area in subzero temps the DEF warning system suddenly came on limiting vehicle speed progressively. No services were available both at this time of day and in this very remote area. There needs to be some way to override this system in the case of potential life and death. …

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When transiting between airport and home in very remote area in subzero temps the DEF warning system suddenly came on limiting vehicle speed progressively. No services were available both at this time of day and in this very remote area. There needs to be some way to override this system in the case of potential life and death. There were no warnings that this system was going to activate, it simply came on. The system had plenty of fluid but it appears the DEF heater failed. A vehicle should have an override for life and safety matters. Vehicle is going to a diesel mechanic for service now.

NHTSA ODI #11495697

Mileage unknown · Nov 1, 2022
Power Train

At about 62,000 miles the vehicle check engine light came on with codes P0700 and P0741, the RPMs go up as you accelerate but will not shift unless you let off the gas pedal. Reaching 5-6000 RPMs. Had mechanic drop transmission pan no metal found. Reading several TSBs on this issue the transmission should be recalled. Also when …

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At about 62,000 miles the vehicle check engine light came on with codes P0700 and P0741, the RPMs go up as you accelerate but will not shift unless you let off the gas pedal. Reaching 5-6000 RPMs. Had mechanic drop transmission pan no metal found. Reading several TSBs on this issue the transmission should be recalled. Also when towing camper there was some electrical issues when the trailer was contacted the truck would not recognize trailer connected, had to shut the truck off for few minutes and restart to recognize the connection. Truck also lost power when trailer was connected and ran very sluggish, also experienced the shifting issues.

NHTSA ODI #11491745

Mileage unknown · Feb 20, 2022
Service Brakes

I was on a 2 hour drive hauling my 8000lbs trailer when the service trailer brake alarm went off. It constantly dinged the whole 2 hour trip and caused my trailer brakes not to work putting me and my family in danger hauling such a load with no brakes. Not only do I have no brakes but the truck is deemed undrivable due to the co…

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I was on a 2 hour drive hauling my 8000lbs trailer when the service trailer brake alarm went off. It constantly dinged the whole 2 hour trip and caused my trailer brakes not to work putting me and my family in danger hauling such a load with no brakes. Not only do I have no brakes but the truck is deemed undrivable due to the constant distractions of the dinging. It also inoperates the message screen to see my speed or to use any other functions like voice commands and radio. I have numerous shops look at it and wasted a few hundred bucks in parts and labor to find this problem with no resolution insight. This is due to a faulty wiring harness somewhere in the truck.

NHTSA ODI #11453146

Mileage unknown · Jan 11, 2022
Equipment

The contact owns a 2017 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exce…

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The contact owns a 2017 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA ODI #11447041

Official recalls

5

23V047000 · Fuel System, Diesel:storage:tank Assembly

Feb 2, 2023

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Consequence & remedy

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

21V496000 · Equipment:electrical:engine Block Heater

Jul 1, 2021

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Consequence & remedy

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

19V328000 · Engine

Apr 25, 2019

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Consequence & remedy

Consequence: A short-circuit may damage the engine components and increase the risk of fire.

Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

17V567000 · Seat Belts:front:retractor

Sep 14, 2017

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Consequence & remedy

Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.