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2016 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 Chevrolet Silverado 2500 do not stand out strongly from the model-year median of 81.

About this comparison →

When problems were reported

Mileage at the reported incident

79 reports with mileage · 44 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports3 injury reports

Service Brakes complaints

13 reports
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63,000 miles · Feb 20, 2020
Service Brakes

I HAVE A 2006 WEEKEND WARRIOR 3105 5TH WHEEL. WHEN I PURCHASED THIS TRUCK I TRADED IN A 2011 GMC SIERRA 2500HD THAT I HAD NOT HAD ANY PROBLEMS WITH. THIS 2016 IS MY 4TH DURAMAX I HAVE OWNED A 2002, 2005, 20011 AND THIS TRUCK A 2016. WHEN I AM TOWING MY 5TH WHEEL AT COMPLETELY RANDOM TIMES I GET A "SERVICE TRAILER BRAKES" IMES…

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I HAVE A 2006 WEEKEND WARRIOR 3105 5TH WHEEL. WHEN I PURCHASED THIS TRUCK I TRADED IN A 2011 GMC SIERRA 2500HD THAT I HAD NOT HAD ANY PROBLEMS WITH. THIS 2016 IS MY 4TH DURAMAX I HAVE OWNED A 2002, 2005, 20011 AND THIS TRUCK A 2016. WHEN I AM TOWING MY 5TH WHEEL AT COMPLETELY RANDOM TIMES I GET A "SERVICE TRAILER BRAKES" IMESSAGE ON THE DASH. AS SOON AS THIS MESSAGE APPEARS IT TURNS OFF THE TRAILER BRAKES. I HAVE TO FIND A WIDE SPOT PULL OVER AND: TURN THE TRUCK OFF, GET OUT, UNPLUG THE TRAILER AND PLUG IT BACK IN. THIS RESETS THE TRUCK AND THE BRAKES WILL WORK UNTIL THE NEXT OCCURANCE. SATURDAY FEBRUARY 8TH I LEFT FOR A WEEK LONG TRIP TO PISMO BEACH. I WENT LESS THAN 25 MILES WHEN I GOT THE FIRST "SERVICE TRAILER BRAKES" MESSAGE. I LOOKED FOR A WIDE SPOT PULLED OVER AND DID THE UNPLUG/PLUG IN THING AND IT STARTED WORKING AGAIN. THIS HAPPENED TWICE MORE ON THE WAY TO PISMO BEACH. MONDAY I WENT TO THE CHEVY DEALER IN ARROYO GRANDE. THEY LOOKED AT THE TRUCK AND SAID THERE WERE CORRODED CONNECTORS IN THE T CONNECTOR IN THE BACK BUT THEY COULD NOT GET A NEW ONE FOR 3-5 DAYS. WHILE I WAS IN THEIR DEALERSHIP THE MAN IN LINE IN FRONT OF ME WAS IN FOR SERVICE FOR THE SAME THING "SERVICE TRAILER BRAKES". HE HAS HAD HIS TRUCK IN 7 TIMES FOR THE SAME ISSUE. HIS IS A 2017. I GET ONLINE AND ORDERED A POLLAK T-CONNECTOR AND HEAVY DUTY RECEPTICAL AND IT WAS DELIVERED TO ME FRIDAY. I INSTALLED THEESE ON SATURDAY AND USED A TEST LIGHT TO MAKE SURE EVERYTHING WAS WORKING AND WIRED PROPERLY. SUNDAY WHEN I LEFT TO RETURN HOME I DIDNT GET 5 MILES DOWN THE ROAD WHEN I GOT THE "SERVICE TRAILER BRAKES " MESSAGE. I WAITED FOR A WIDE SPOT ON THE 101 FWY PULLED OVER TURNED THE TRUCK OFF, PULLED THE PLUG AND REPLUGGED IN AND IT WORKED THE REST OF THE TRIP APPROXIMATELY 135 MILES. I DON'T TRUST THIS TRUCK ANYMORE AND I THINK ITS A DANGEROUS VEHICLE TO BE TOWING WITH.

NHTSA ODI #11310434

20 miles · Nov 18, 2019
Service BrakesCrashInjury

STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED T…

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STARTED TO APPLY BRAKES TO STOP FOR RED LIGHT. ALL OF THE SUDDEN BRAKE PEDAL WENT TO THE FLOOR WHICH CAUSED ME NOT TO BE ABLE TO STOP FOR THE RED SIGNAL. I RAN THRU THE INTERSECTION STRIKING ANOTHER VECHICLE. THAT CAR WAS TOTALED AND OUR TRUCK HAD 7K IN DAMAGE. THEIR WERE MINOR INJURIES TO THE GENTLEMAN I STRUCK AND I RECEIVED TWO TEARS IN MY LEFT ROTATOR CUFF WHICH WILL REQUIRE A SURGICAL REPAIR. SEATBELT DID NOT ENGAGE NOR DID THE AIR BAGS DEPLOY. I ASSUME THE SEATBELT DIDN'T WORK DUE TO THE BRAKE FAILURE.

NHTSA ODI #11280912

14,000 miles · Feb 14, 2019
Service Brakes

FOR THREE YEARS I HAVE TOWED SEVERAL 10,000# TOY HAULER TRAILERS AROUND THE COUNTRY WITH SUB STANDARD BRAKE SYSTEMS. EACH TIME I TOOK THE TRUCK TO THE DEALER TO HAVE THE BRAKES CHECKED, I WAS TOLD THAT THEY WERE FINE AND NO PROBLEMS EXISTED.WITH THE TRUCKS TRAILER BRAKE SYSTEM. AFTER CHECKING THE TRUCKS SYSTEM MYSELF,, I DETERMI…

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FOR THREE YEARS I HAVE TOWED SEVERAL 10,000# TOY HAULER TRAILERS AROUND THE COUNTRY WITH SUB STANDARD BRAKE SYSTEMS. EACH TIME I TOOK THE TRUCK TO THE DEALER TO HAVE THE BRAKES CHECKED, I WAS TOLD THAT THEY WERE FINE AND NO PROBLEMS EXISTED.WITH THE TRUCKS TRAILER BRAKE SYSTEM. AFTER CHECKING THE TRUCKS SYSTEM MYSELF,, I DETERMINED THAT THE VOLTAGE TO THE TRAILER WAS ONLY AT 1.8V WHEN IT SHOULD HAVE BEEN 12V. I AGAIN RETURNED TO THE DEALER AND THIS TIME I I WAS TOLD THAT THE PROBLEM LIES WITH THE 7 PIN PLUG ON THE TRAILER, AND THAT I NEEDED TO CHANGE IT TO A HEAVY DUTY AFTERMARKET PLUG BECAUSE I HAVE A NEWER TRAILER WITH LED LIGHTS THAT INCREASE THE RESISTANCE, AND THAT CAUSES MY TRUCK NOT TO SENSE THE TRAILER PROPERLY. THERE IS A BULLETIN DESCRIBING THIS PROBLEM.......BUT I WAS NEVER GIVEN ONE OR EVEN HAD THE PROBLEM EXPLAINED UNTIL TODAY. SO, HERE I AM DRIVING AT LEAST 17,000# OF STEEL DOWN THE HIGHWAY FOR THREE YEARS KNOWING THAT THE TRAILER BRAKES ARE NOT PERFORMING CORRECTLY, AND ALL THE WHILE CHEVROLET IS FULLY AWARE OF THE PROBLEM! HOW MANY OTHER TRUCKS ARE CURRENTLY PULLING TRAILERS THAT CAN NOT STOP BECAUSE THEIR TRAILER BRAKES ARE DEFECTIVE? CONSIDER THIS THE NEXT TIME YOU ARE ON THE HIGHWAY WITH A TRUCK PULLING AN RV TRAILER IS BEHIND YOU AND YOUR FAMILY.

NHTSA ODI #11180133

Official recalls

5

21V504000 · Air Bags:side/window:curtain:inflator

Jul 1, 2021

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Consequence & remedy

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

18V578000 · Service Brakes, Hydraulic:pedals And Linkages

Aug 30, 2018

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence & remedy

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

16V069000 · Service Brakes, Hydraulic:pedals And Linkages

Feb 5, 2016

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence & remedy

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.