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2012 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Chevrolet Silverado 2500 do not stand out strongly from the model-year median of 81.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

36 reports with mileage · 17 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports0 injury reports

What owners actually said

53 reports
46,000 miles · Jul 10, 2017
Unknown Or Other

I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AT THE FRONT LEFT CORNER OF WHERE MY AIRBAG IS IN MY 2012 SILVERADO 2500HD LTZ. I DID RESEARCH ON THIS PROBLEM ONLY TO FIND OUT THERE ARE THOUSANDS OF OTHERS WITH THIS ISSUE! IT'S NOT FROM USING ANY CLEANING PRODUCTS. IT'S A MANUFACTURER DEFECT. WISH THIS COULD BE ADDRESSED…

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I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AT THE FRONT LEFT CORNER OF WHERE MY AIRBAG IS IN MY 2012 SILVERADO 2500HD LTZ. I DID RESEARCH ON THIS PROBLEM ONLY TO FIND OUT THERE ARE THOUSANDS OF OTHERS WITH THIS ISSUE! IT'S NOT FROM USING ANY CLEANING PRODUCTS. IT'S A MANUFACTURER DEFECT. WISH THIS COULD BE ADDRESSED. I HAD NO IDEA ABOUT REPORTING ON HERE UNTIL RECENTLY, HOPEFULLY ENOUGH WILL REPORT TO MAYBE GET THIS FELT WITH!

NHTSA ODI #11004185

104,000 miles · Apr 25, 2017
SteeringUnknown Or Other

SHIFTER CABLE CAME OFF THE LINKAGE

NHTSA ODI #10980545

80,000 miles · Apr 17, 2017
TiresCrash

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH REPLACEMENT MICKEY THOMPSON TIRES AND TIRE SIZE: 275/60R20. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT DRAGGED 9 OF THE POLES THAT HOLD THE MEDIUM RETAINING CABLES UNTIL IT CAME TO A COMPLETE ST…

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TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH REPLACEMENT MICKEY THOMPSON TIRES AND TIRE SIZE: 275/60R20. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT DRAGGED 9 OF THE POLES THAT HOLD THE MEDIUM RETAINING CABLES UNTIL IT CAME TO A COMPLETE STOP. THE LEFT SIDE OF THE TRUCK WAS DAMAGED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE TIRE HAD THE SAME FAILURE A MONTH AFTER THEY WERE PURCHASED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRES WERE REPLACED AT OWNERS EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI #10978768

130,000 miles · Dec 19, 2016
Fuel/propulsion System

TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL CONTAMINATION IN THE FUEL SYSTEM DUE TO A FUEL PUMP FRACTURING IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MAN…

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TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL CONTAMINATION IN THE FUEL SYSTEM DUE TO A FUEL PUMP FRACTURING IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ODI #10936256

50,235 miles · Dec 6, 2016
Electronic Stability Control (esc)Vehicle Speed Control

WHILE DRIVING DOWN HIGHWAY AT 70 MPH, STABILITRAC LIGHT COMES ON AND TRUCK RAPIDLY GRABS TO THE RIGHT AND SUDDENLY YOU ARE ON THE SHOULDER FIGHTING TO GET BACK ON ROAD, TRUCK ALSO STARTS TO DECELERATE AND HARD TO ACCELERATE. *TR

NHTSA ODI #10930233

12,000 miles · Sep 11, 2016
EnginePower Train

SEVERAL PROBLEMS.. MULTIPLE FAILURES OF "GLOW PLUGS" (KNOWN GM PROBLEM) AND NOX EXHAUST SENSORS, HIGH DEF USE, UNUSUAL "BUILDUP" IN THE EXHAUST FILTER REQUIRING MANY DEALER VISITS, DOWNTIME, REPAIR COSTS AND EXTREMELY POOR FUEL MILEAGE. GLOW PLUGS OFTEN FAIL AT INITIAL START WHEN SYSTEM IS "COLD".. OAT HAS BEEN FROM ABOUT 45 TO …

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SEVERAL PROBLEMS.. MULTIPLE FAILURES OF "GLOW PLUGS" (KNOWN GM PROBLEM) AND NOX EXHAUST SENSORS, HIGH DEF USE, UNUSUAL "BUILDUP" IN THE EXHAUST FILTER REQUIRING MANY DEALER VISITS, DOWNTIME, REPAIR COSTS AND EXTREMELY POOR FUEL MILEAGE. GLOW PLUGS OFTEN FAIL AT INITIAL START WHEN SYSTEM IS "COLD".. OAT HAS BEEN FROM ABOUT 45 TO ABOUT 90 DEGREES FAHRENHEIT. ALTITUDE, ABOUT 20 TO 1200 FT ASL. DEALER SERVICED ONLY. VEHICLE HAS NO MODS!!!!

NHTSA ODI #10905646

72,000 miles · Sep 11, 2016
Structure

PASSENGER SIDE DASH, ON LEFT ENGINE COMPARTMENT SIDE HAS CRACKED FROM THE AIRBAG COMPARTMENT TO THE DEFROST AIR DUCT. THE CONCERNS ARE 1) IMPAIRED/FAILURE OF PASSENGER AIRBAG IN CRASH, 2) EXPOSURE TO SHARP DASH CRACKS WHICH COULD INCREASE INJURY IN A CRASH, 3) SAFETY OF OCCUPANTS INADVERTENTLY BEING INJURED BY SHARP EDGES OF DA…

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PASSENGER SIDE DASH, ON LEFT ENGINE COMPARTMENT SIDE HAS CRACKED FROM THE AIRBAG COMPARTMENT TO THE DEFROST AIR DUCT. THE CONCERNS ARE 1) IMPAIRED/FAILURE OF PASSENGER AIRBAG IN CRASH, 2) EXPOSURE TO SHARP DASH CRACKS WHICH COULD INCREASE INJURY IN A CRASH, 3) SAFETY OF OCCUPANTS INADVERTENTLY BEING INJURED BY SHARP EDGES OF DASH CRACK, 4) RESALE VALUE.

NHTSA ODI #10905643

Mileage unknown · Aug 18, 2016
Seats

THE PASSENGER FRONT SEAT IS LEAKING A FLUID AND EACH TIME WE RIDE IN IT IT MAKES US SICK. WE HAVE TO TRAVEL WITH THE WINDOWS DOWN EVEN IN THE RAIN.

NHTSA ODI #10896808

50,000 miles · Aug 9, 2016
Engine

I HAVE BEEN HAVING MULTIPLE GLOW PLUG FAILURES ON MY VEHICLE. ONE RIGHT AFTER ANOTHER. IT HAS GONE TO THE DEALER EVERY SINGLE TIME FOR THE REPAIRS I EVEN ASKED THE DEALER MECHANIC IF I WAS THE ONLY ONE AND HE STATED THAT THERE ARE MANY OTHERS WITH MY ISSUE WITH FAILING GLOW PLUGS. THE DEALER HAS A FULL RECORD OF ALL THE ISSUES I…

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I HAVE BEEN HAVING MULTIPLE GLOW PLUG FAILURES ON MY VEHICLE. ONE RIGHT AFTER ANOTHER. IT HAS GONE TO THE DEALER EVERY SINGLE TIME FOR THE REPAIRS I EVEN ASKED THE DEALER MECHANIC IF I WAS THE ONLY ONE AND HE STATED THAT THERE ARE MANY OTHERS WITH MY ISSUE WITH FAILING GLOW PLUGS. THE DEALER HAS A FULL RECORD OF ALL THE ISSUES IV HAD AND EVERY TIME MY VEHICLE HAS BEEN IN THEIR SHOP. SOMETHING HAS GOT TO BE DONE! SOON AS I TRY TO USE MY REMOTE START THE TRUCK STARTS THEN DIES THEN I GET A CHECK ENGINE LIGHT SO I CALL ONSTAR THEY GIVE ME THE CODE AND SURE ENOUGH ITS A FAILED GLOW PLUG. THEN IM UNABLE TO EVEN USE REMOTE START FEATURES OF MY VEHICLE AT THIS POINT.

NHTSA ODI #10894288

40,000 miles · Jun 22, 2016
EngineFuel/propulsion SystemStructure

CRACKED FRONT DASH BETWEEN AIRBAG AND WINDOW DEFROST VENT, POSSIBLE AIRBAG DEPLOY ISSUE. CHECK ENGINE LIGHT ILLUMINATES WHEN FIRST ENGINE START OR DURING USE ON MY LML ENGINE: REPEAT FAILING GLOW PLUGS, REPEAT NOX SENSOR AND DEF ISSUES. THERE HAVE BEEN FAILING OAT SENSORS, FAILED DRIVER SEAT COOLING FAN(S), DEFECTIVE AIRBAG D…

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CRACKED FRONT DASH BETWEEN AIRBAG AND WINDOW DEFROST VENT, POSSIBLE AIRBAG DEPLOY ISSUE. CHECK ENGINE LIGHT ILLUMINATES WHEN FIRST ENGINE START OR DURING USE ON MY LML ENGINE: REPEAT FAILING GLOW PLUGS, REPEAT NOX SENSOR AND DEF ISSUES. THERE HAVE BEEN FAILING OAT SENSORS, FAILED DRIVER SEAT COOLING FAN(S), DEFECTIVE AIRBAG DEPLOY ISSUE DUE TO POSSIBLY POOR CONNECTOR SEATING. ENGINE GLOW PLUG USULLY OCCURS AT OR NEAR INITIAL STARTUP. NOX FAILS WHEN UNDERWAY OR NEAR STARTUP. SEAT COOLING FAILURES HAVE OCCURRED TWICE. DRIVING IS BOTH CITY STREET AND HIGHWAY OPERATION. GLOW PLUG FAILURES USUALLY WHEREVER I INITIATE STARTUP. DASH CRACK, POSSIBLY AFFECTING AIRBAG DEPLOY HAS NOT BEEN WARRANTED, RATHER, GM WANTS ME TO SUBSIDIZE THE REPAIR/REPLACEMENT OF THE DASH

NHTSA ODI #10875810

Official recalls

3

21V051000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.

21V054000 · Air Bags:frontal:passenger Side:inflator Module

Feb 5, 2021

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

18V267000 · Equipment

Apr 26, 2018

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.