NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
61 reports1,200 miles · Oct 18, 2011
Tires
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500 HD WITH GREEN DIAMOND ICELANDER TIRES (NA), SIZE 245/75/R16. THE CONTACT STATED THAT HE NOTICED THAT THE DRIVER SIDE REAR, FRONT AND THE PASSENGER FRONT TIRES WERE OUT OF ROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THE FAILURE AND ADVISED HAVING THE THREE T…
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TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500 HD WITH GREEN DIAMOND ICELANDER TIRES (NA), SIZE 245/75/R16. THE CONTACT STATED THAT HE NOTICED THAT THE DRIVER SIDE REAR, FRONT AND THE PASSENGER FRONT TIRES WERE OUT OF ROUND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THE FAILURE AND ADVISED HAVING THE THREE TIRES REPLACED. THE TIRES WERE REPLACED WITH THE SAME BRAND AND LINE OF THE PREVIOUS TIRES. ONCE THE TIRES WERE INSTALLED, THE FRONT PASSENGER TIRE EXPERIENCED TREAD SEPARATION. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THEY REPLACED ALL FOUR TIRES. THE MANUFACTURER WAS CONTACTED BUT HAD NOT RESPONDED TO THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.
NHTSA ODI #10430660
36,000 miles · Jul 28, 2011
Steering
I HAVE A 2009 CHEVY SILVERADO HD 4X4. I JUNE OF 2011 AFTER OWNING THE TRUCK 1 MONTH I BEGAN HEARING A CLUNKING NOISE THAT SEEMS TO BE COMING FROM THE RIGHT FRONT WHEEL AREA. AFTER TAKING IT TO THE DEALERSHIP WHERE THEY COULD NOT HEAR THE NOISE OR FIND THE PROBLEM THE NOISE HAS GOTTEN WORSE AND I CAN NOW FEEL IT THROUGH THE FLOO…
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I HAVE A 2009 CHEVY SILVERADO HD 4X4. I JUNE OF 2011 AFTER OWNING THE TRUCK 1 MONTH I BEGAN HEARING A CLUNKING NOISE THAT SEEMS TO BE COMING FROM THE RIGHT FRONT WHEEL AREA. AFTER TAKING IT TO THE DEALERSHIP WHERE THEY COULD NOT HEAR THE NOISE OR FIND THE PROBLEM THE NOISE HAS GOTTEN WORSE AND I CAN NOW FEEL IT THROUGH THE FLOOR BOARD. IT IS THE END OF JULY 2011 NOW AND I WONDER IF IM GOING TO LIVE EVERY TIME I ROUND A BEND. *TR
NHTSA ODI #10415450
36,270 miles · Jul 16, 2011
Service Brakes, Hydraulic
SERVICE TRAILER BRAKE SYSTEM MESSAGE CAME ON. NEXT DAY CHEVY FOUND "CIRCUITS RUBBING ON BRACKET... REPAIRED, COVERED HARNESS WITH CONDUIT..REPOSITIONED AWAY FROM E-BRAKE..." DEALER FOUND CHEVY DOC#2491825 THAT WARNS THE DEALERSHIP OF "WIRING CHAFF CONCERN EAR THE E-BRAKE PEDAL" BUT NO NOTICE WAS SENT TO OWNERS. TRUCK MANUAL ON…
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SERVICE TRAILER BRAKE SYSTEM MESSAGE CAME ON. NEXT DAY CHEVY FOUND "CIRCUITS RUBBING ON BRACKET... REPAIRED, COVERED HARNESS WITH CONDUIT..REPOSITIONED AWAY FROM E-BRAKE..." DEALER FOUND CHEVY DOC#2491825 THAT WARNS THE DEALERSHIP OF "WIRING CHAFF CONCERN EAR THE E-BRAKE PEDAL" BUT NO NOTICE WAS SENT TO OWNERS. TRUCK MANUAL ON PAGE 3-37 SAYS TO TAKE IT TO A DEALER IF THE MESSAGE REMAINS ON AFTER THE IGNITION IS CYCLED ON AND OFF. MESSAGE DID NOT RETURN, BUT TOOK IN ANYWAY. CHEVY DEALER SAID COMPUTER RECORDS SHOW THIS CONDITION WAS DETECTED A NUMBER OF TIMES BUT WE RECEIVED ONLY ONE SINGLE MESSAGE ON THE DIGITAL INFORMATION CENTER. A BRAKE SYSTEM FAILURE WHILE RV OR COMMERCIAL TOWING DOWNHILL OR ON WET ROADS COULD LEAD TO CATASTROPHIC RESULTS-OWNERS SHOULD BE NOTIFIED AND AFFECTED VEHICLES INSPECTED.
NHTSA ODI #10414237
Mileage unknown · Apr 13, 2011
Tires
TPMS VALVE STEM BROKE OFF WHILE CHECKING TIRE PRESSURE. *TR
NHTSA ODI #10395818
15,535 miles · Jul 17, 2010
Service Brakes, HydraulicCrash
BRAKE FAILURE ON TWO OCCASIONS,SECOND FAILURE RESULTED IN VEHICLE DAMAGE. *TR
NHTSA ODI #10343723
1,101 miles · Jun 29, 2010
Electrical SystemElectronic Stability Control (esc)Steering
WHILE DRIVING NORMALLY (35-40 MPH ON A RESIDENTIAL ROAD) IN DRY CONDITIONS, THE CHECK ENGINE LIGHT ILLUMINATES AND THE ONBOARD ERROR MESSAGE READS "SERVICE TRACTION CONTROL, SERVICE STABILITRAK, ENGINE POWER DOWN." CONSEQUENTLY, THE VEHICLE WILL NOT TRAVEL FASTER THAN APPROXIMATELY 40 MPH AND STEERING SHARPLY BECOMES DIFFICULT. …
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WHILE DRIVING NORMALLY (35-40 MPH ON A RESIDENTIAL ROAD) IN DRY CONDITIONS, THE CHECK ENGINE LIGHT ILLUMINATES AND THE ONBOARD ERROR MESSAGE READS "SERVICE TRACTION CONTROL, SERVICE STABILITRAK, ENGINE POWER DOWN." CONSEQUENTLY, THE VEHICLE WILL NOT TRAVEL FASTER THAN APPROXIMATELY 40 MPH AND STEERING SHARPLY BECOMES DIFFICULT. THIS ERROR HAS OCCURRED TWICE IN THE 11 WEEKS WE HAVE HAD OUR NEW 2009 SILVERADO 2500 HD. WITH THE FIRST REPAIR (ODOMETER 1101 MILES), THEY COULD NOT FIND ANYTHING WRONG WITH THE TRUCK. THEY JUST RESET THE COMPUTER. THE SECOND REPAIR WAS 4 DAYS AGO (3948 MILES). THEY FOUND THE "I/P TO BODY HARNESS CONNECTOR CORRODED, CLEANED THE TERMINALS, AND APPLIED DIELECTRIC GREASE." WE ARE EXTREMELY FEARFUL THAT THIS DEFECT WILL OCCUR AGAIN WHILE WE ARE TOWING A 5500 POUND TRAVEL TRAILER. WITHOUT STEERING, STABILITY AND ENGINE POWER A SERIOUS ACCIDENT COULD OCCUR. WHEN MY CONCERNS WERE EXPLAINED TO THE LOCAL GM DEALERSHIP, THE GENERAL MANAGER STATED THAT HE COULD NOT GUARANTEE THAT THEY COULD FIX OUR TRUCK OR GUARANTEE IT WOULD BE SAFE TO TOW A TRAILER. *TR
NHTSA ODI #10340554
Mileage unknown · Jun 8, 2010
EquipmentStructureInjury
I PURCHASED SOME AFTER-MARKET NERF/STEP BARS TO FIT MY NEW 2009 CHEVROLET SILVERADO 2500HD CREW CAB PICKUP. THE STEPS WERE INSTALLED ON FRIDAY 06/04/2010 ACCORDING TO THE MANUFACTURERS INSTRUCTIONS. THE STEPS WERE MADE BY DEE ZEE INC. OF DES MOINES, IA AND THE MODEL NUMBER OF THE PRODUCT IS 17053C. ON 06/06/2010 AT APPROXIMAT…
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I PURCHASED SOME AFTER-MARKET NERF/STEP BARS TO FIT MY NEW 2009 CHEVROLET SILVERADO 2500HD CREW CAB PICKUP. THE STEPS WERE INSTALLED ON FRIDAY 06/04/2010 ACCORDING TO THE MANUFACTURERS INSTRUCTIONS. THE STEPS WERE MADE BY DEE ZEE INC. OF DES MOINES, IA AND THE MODEL NUMBER OF THE PRODUCT IS 17053C. ON 06/06/2010 AT APPROXIMATELY 2230 HOURS, MY WIFE WAS PLACING A TWO YEAR OLD CHILD INTO HER CHILD SAFETY SEAT WHILE STANDING ON THE PLASTIC STEP AREA OF THE STEP BAR. THE PLASTIC STEP AREA BROKE FROM THE METAL STEP BAR, CAUSING MY WIFE TO FALL TO THE GROUND. ON HER WAY TO THE GROUND, BOTH OF MY WIFE'S UPPER SHINS OF HER LEGS STRUCK THE TRUCK FLOOR AND THE STEP BARS, CAUSING A LARGE AMOUNT OF BRUISING TO HER LEGS. I REMOVED THE STEP BARS THE NEXT DAY AND HAVE CONTACTED THE RETAILER FOR A RETURN AND REFUND OF THE PRODUCT. *TR
NHTSA ODI #10335365
12,000 miles · Feb 25, 2010
EquipmentCrashInjury
TL*THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. WHILE DRIVING 55 MPH HIS SPARE TIRE FELL FROM UNDERNEATH THE VEHICLE AND HIT ANOTHER VEHICLE BEHIND HIM. THE TIRE DAMAGED THE FRONT END AND TWO PEOPLE WERE INJURED. A POLICE REPORT IS AVAILABLE. THE BRACKETS WERE LOOSE AND BENT WHEN THE TIRE CAME OFF. THE VEHICLE WAS TAKEN TO …
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TL*THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500. WHILE DRIVING 55 MPH HIS SPARE TIRE FELL FROM UNDERNEATH THE VEHICLE AND HIT ANOTHER VEHICLE BEHIND HIM. THE TIRE DAMAGED THE FRONT END AND TWO PEOPLE WERE INJURED. A POLICE REPORT IS AVAILABLE. THE BRACKETS WERE LOOSE AND BENT WHEN THE TIRE CAME OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO NOTICED THAT THE TIRE WAS TOO HEAVY FOR THE BRACKETS THAT HELD IT IN PLACE. THE INSURANCE COMPANY WAS ALSO CALLED AND WILL BE CONTACTING THE GM MANUFACTURER. THE FAILURE MILEAGE WAS 12,000. UPDATED 04/01/10 *BF
NHTSA ODI #10314099
6,400 miles · Feb 3, 2010
Steering
TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE TRYING TO DEPRESS THE BRAKE PEDAL TO STOP AT A 4-WAY STOP SIGN, THE BRAKES APPLIED "HARD" AS IF HE HAD MADE A PANIC STOP. AS HE WAS LEAVING THE 4-WAY STOP AND DRIVING UP A HILL, HE TRIED TO TURN THE CORNER AND HAD MUCH DIFFICULTY DOING SO. HE …
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TL* THE CONTACT OWNS A 2009 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE TRYING TO DEPRESS THE BRAKE PEDAL TO STOP AT A 4-WAY STOP SIGN, THE BRAKES APPLIED "HARD" AS IF HE HAD MADE A PANIC STOP. AS HE WAS LEAVING THE 4-WAY STOP AND DRIVING UP A HILL, HE TRIED TO TURN THE CORNER AND HAD MUCH DIFFICULTY DOING SO. HE HEARD A POPPING SOUND AND THE DIFFICULTY CONTINUED. HOWEVER, A SHORT TIME LATER, THE STEERING SEEMED TO CORRECT ITSELF. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP BUT WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT FELT THAT THE POWER BRAKE THAT WAS HOOKED TO THE POWER STEERING MAY HAVE CONTRIBUTED TO THE FAILURE AND MAYBE THE POWER STEERING PUMP MAY HAVE BEEN FAULTY. HE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 6,500. THE FAILURE MILEAGE WAS APPROXIMATELY 6,400.
NHTSA ODI #10304195
12,000 miles · Aug 11, 2009
Engine And Engine CoolingFire
GM 2008 SILVERADO 2500 SERIES. TWELVE THOUSAND VEHICLE MILES, VEHICLE WAS A TOTAL LOSS. THERMAL EVENT VEHICLE CLAIM NUMBER (71-737328910), ESIS GROUP TRACKING NUMBER 675794. VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE WHILE SITTING IDLING. EXACT CAUSE OF FIRE UNDETERMINED AT THIS TIME, EVENT HAPPENED ON JUN 28, 2009. BANKRUPTCY C…
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GM 2008 SILVERADO 2500 SERIES. TWELVE THOUSAND VEHICLE MILES, VEHICLE WAS A TOTAL LOSS. THERMAL EVENT VEHICLE CLAIM NUMBER (71-737328910), ESIS GROUP TRACKING NUMBER 675794. VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE WHILE SITTING IDLING. EXACT CAUSE OF FIRE UNDETERMINED AT THIS TIME, EVENT HAPPENED ON JUN 28, 2009. BANKRUPTCY COURT RULED ON JUNE 30, 2009 THAT THE NEW GM COMING OUT OF BANKRUPTCY WAS NOT RESPONSIBLE FOR ANY PRIOR ACTIONS OF THE CORPORATION. *TR
NHTSA ODI #10280122
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Apr 26, 2018
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Consequence & remedy
Consequence: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Remedy: GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗