2005 Chevrolet Silverado 2500

I WAS NOTIFIED OF NHTSA RECALL NUMBER 12T-019 FOR A RECALL ON MY BF GOODRICH TIRES. I WENT TO MY LOCAL DEALER MCCARTHY TIRES LOCATED AT 119 LINDEN ST IN SCRANTON PA. THE CUSTOMER SERVICE REP TOLD ME I HAD TO OF BOUGHT THE TIRES AT MCCARTHY TIRE FOR THEM TO DO THE RECALL REPLACEMENT. AFTER I INSISTED THAT THEY ARE AN AUTHORIZED SERVICE CENTER THEY TOLD ME THAT THEY DIDN'T HAVE THE TIRES AND HAD TO ORDER THEM AND WOULD CALL ME WHEN THEY CAME IN. I WAITED A WEEK AND A HALF AND CALLED MCCARTHY TIRE. WHEN I INQUIRED ABOUT THE ORDER THEY TOLD ME THEY DID NOT HAVE ANY TIRES IN MY SIZE ON ORDER AND THEY DID NOT KNOW WHAT I AS TALKING ABOUT. IT APPEARS THEY REFUSE TO PERFORM THE SERVICE RECALL WORK IF I DIDN'T BUY THE TIRES FROM THEM. *TR

TL* THE CONTACT OWNS A 2005 CHEVROLET SILVERADO 2500 HD EQUIPPED WITH BF GOODRIDGE TIRES COMMERCIAL TA, SIZE LT245-75-R16, DOT BF11JB11. THE CONTACT STATED THAT WHILE DRIVING 65MPH HAULING A TRAILER, THE VEHICLE PASSENGER REAR TIRE TREAD SEPARATED. THE VEHICLE RIGHT REAR BED WAS DAMAGED. THE TIRE WAS REPLACED. THE TIRE FAILURE MILEAGE WAS 31,000. THE VEHICLE FAILURE MILEAGE WAS 192,000.

DRIVING ON I 95 NORTH BOUND IN VA AT EXIT 126 I HAD A MAJOR TIRE FAILURE WHICH RESULTED IN PROPERTY DAMAGE TO MY TRUCK. THE TREAD BECAME SEPARATED FROM THE TIRE AND CAUSED $4,500.00 DOLLARS IN DAMAGE TO MY TRUCK. THE TIRE WAS MADE BY COOPER TIRE FOR NTB TIRE CHAIN UNDER THE NAME MESA CT. IT WAS A 285/75/R16 IN SIZE AND THE DOT # IS 3DYUT3J0906. I HAVE TAKEN THE TRUCK AND TIRE TO NTB IN MCLEAN VA FOR THEM TO INSPECT, I WAS DEALING WITH THE SERVICE MANAGER HENRY. I ALSO CALLED COOPER TIRE AND NOTIFIED THEM ON THIS AND I SPOKE WITH DAVID. MY INSURANCE COMPANY IS REPAIRING MY VEHICLE BUT I WOULD LIKE TO GET A NEW SET OF TIRES FROM NTB OR COOPER BECAUSE I WILL NOT BE ABLE TO TRUST THESE TIRES NO LONGER. I ALMOST ROLLED MY TRUCK WHEN THIS HAPPENED AND AM GLAD NOONE GOT HURT. *TR