NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
449 reports60,000 miles · Aug 14, 2008
Electrical System
IT WAS FIRST IN WINTER OF 2006 THAT IT FIRST HAPPEN, THE SPEEDOMETER SHOWED THAT I WAS GOING 20 MPH WHEN I STOPPED THE TRUCK, BUT IT RESET ITSELF WHEN I WENT AND STARTED IT THE NEXT TIME, AND I THOUGHT THAT WAS STRANGE I HAD ABOUT 60K ON THE TRUCK. IN THE SUMMER OF 2007 GOT LETTER SAYING THAT IF INTERMENT PANEL GAUGES BECOME IN…
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IT WAS FIRST IN WINTER OF 2006 THAT IT FIRST HAPPEN, THE SPEEDOMETER SHOWED THAT I WAS GOING 20 MPH WHEN I STOPPED THE TRUCK, BUT IT RESET ITSELF WHEN I WENT AND STARTED IT THE NEXT TIME, AND I THOUGHT THAT WAS STRANGE I HAD ABOUT 60K ON THE TRUCK. IN THE SUMMER OF 2007 GOT LETTER SAYING THAT IF INTERMENT PANEL GAUGES BECOME INOPERATIVE TO BRING IT IN, AS LONG AS THE MILEAGE IS LESS THAT 70K, I CHECKED AND MINE WAS 77K SO DIDN?T BRING IT IN. THIS MALFUNCTION DIDN?T HAPPEN AGAIN TILL THE WINTER OF 2007 WHEN IT HAPPENED ABOUT A DOZEN TIME, THIS TIME TOOK IT IN TO SEE IF THEY WOULD REPLACE IT, BUT THEY SAID IT WAS OVER THE LIMIT, (70K) AND IT WOULD COST ME $550 TO REPLACE. I BELIEVE THAT IT IS A DANGER FOR GM TO HAVE VEHICLE BEING DRIVEN ON THE HIGHWAY THAT ARE NOT OPERATING SAFELY. *RED. *TR
NHTSA ODI #10238334
45,000 miles · Jul 24, 2008
Service Brakes, Hydraulic
BRAKE LINES RUPTURED CAUSING FAILURE OF BRAKING SYSTEM ON MY 2003 CHEVROLET SILVERADO 2500HD. THIS TRUCK HAS ONLY 45,000 MILES ON IT. CHEVROLET TOLD ME THAT THIS WAS NORMAL WEAR. I THEN ASKED THEM IF IT WAS NORMAL FOR A PERSON WHO BOUGHT ONE OF THEIR VEHICLES TO EXPECT A LIFE ENDANGERING SITUATION AFTER ONLY 45,000 MILES, AND TH…
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BRAKE LINES RUPTURED CAUSING FAILURE OF BRAKING SYSTEM ON MY 2003 CHEVROLET SILVERADO 2500HD. THIS TRUCK HAS ONLY 45,000 MILES ON IT. CHEVROLET TOLD ME THAT THIS WAS NORMAL WEAR. I THEN ASKED THEM IF IT WAS NORMAL FOR A PERSON WHO BOUGHT ONE OF THEIR VEHICLES TO EXPECT A LIFE ENDANGERING SITUATION AFTER ONLY 45,000 MILES, AND THEY SAID YES. THIS IS ON TAPE, AS THEY ASKED ME IF THEY COULD TAPE MY PHONE CALL, AND I AGREED. *TR
NHTSA ODI #10235605
70,000 miles · Jun 26, 2008
Electrical System
1. MY SILVERADO 2500HD, 2003 SPEEDOMETER STOPPED WORKING AROUND 70K MILES, 3 YEARS AGO. 2. AT THE TIME I WAS TOLD IT WOULD BE $525 TO FIX IT - REPLACING A SMALL PLASTIC GEAR IN THE DASH. I DECIDED NOT TO WASTE THE MONEY AND LIVED WITH IT. 3. IN JANUARY 2008, I RECEIVED A LETTER FROM GM SAYING THE BROKEN SPEEDOMETER FOR MY TRU…
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1. MY SILVERADO 2500HD, 2003 SPEEDOMETER STOPPED WORKING AROUND 70K MILES, 3 YEARS AGO. 2. AT THE TIME I WAS TOLD IT WOULD BE $525 TO FIX IT - REPLACING A SMALL PLASTIC GEAR IN THE DASH. I DECIDED NOT TO WASTE THE MONEY AND LIVED WITH IT. 3. IN JANUARY 2008, I RECEIVED A LETTER FROM GM SAYING THE BROKEN SPEEDOMETER FOR MY TRUCK WAS A DEFECT AND IT WOULD BE FIXED AT NO CHARGE IF I WAS WITH IN 7 YEARS OLD AND 70K MILES. 4. I TOOK MY TRUCK INTO ESINGER CHEVROLET IN KALISPELL, MONTANA ON MAY 28, 2008. THEY REPAIRED THE SPEEDOMETER AND BILLED ME $414.85, ON 5. MY TRUCK HAD 118,735 MILES ON IT SO ESINGER WOULD NOT COVER IT UNDER THE RECALL PROGRAM. I WOULD LIKE TO REQUEST THAT GM RECONSIDER THIS DECISION SINCE THE SPEEDOMETER BROKE 3 YEARS EARLIER AND IT WAS AROUND 70K MILES. IT IS KNOWN THERE IS A PROBLEM WITH THE SPEEDOMETER AND I FEEL IT SHOULD HAVE BEEN REPAIRED AT NO CHARGE. YOUR CONSIDERATION OF CREDITING ME THE $414.85 WOULD BE MUCH APPRECIATED. I HAVE BEEN A LONG TIME OWNER AND BUYER OF NEW CHEVY TRUCKS FOR THE LAST 20 YEARS. SINCERELY, RANDY WILSON *TR
NHTSA ODI #10232339
30,000 miles · Jun 23, 2008
Parking Brake
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. WHILE DRIVING 30 MPH, THE PARKING BRAKE CABLE SNAPPED IN HALF AND CAUSED THE MOTOR OF THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TOWED TO A DEALER AND THEY CONFIRMED THAT THE CABLE SNAPPED AND SHORT CIRCUITED A FUSE, WHICH CAUSED THE VEHICLE TO LOSE POWER. THE CONTACT RESEARC…
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TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500. WHILE DRIVING 30 MPH, THE PARKING BRAKE CABLE SNAPPED IN HALF AND CAUSED THE MOTOR OF THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TOWED TO A DEALER AND THEY CONFIRMED THAT THE CABLE SNAPPED AND SHORT CIRCUITED A FUSE, WHICH CAUSED THE VEHICLE TO LOSE POWER. THE CONTACT RESEARCHED AND DISCOVERED A RECALL EXPLAINING THE SAME FAILURE. HE CALLED THE MANUFACTURER AND WAS INFORMED THAT THE RECALL DID NOT APPLY TO HIS VIN. THE CONTACT BELIEVES THAT HIS VEHICLE SHOULD BE INCLUDED SINCE IT WAS AFFECTED BY THE DEFECT AS WELL. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000. UPDATED 07/09/08 *BF UPDATED
NHTSA ODI #10232035
54,000 miles · Jun 21, 2008
Electrical System
2003 CHEVROLET SILVERADO 2500 HD 4X4 6.0L HAS A SPEEDOMETER THAT MALFUNCTIONS. GENERAL MOTORS IS SAYING THE PROBLEM LIES IN THE STEPPER MOTORS IN THE SPEEDOMETER CLUSTER ITSELF. GENERAL MOTORS IS NOT FIXING THIS PROBLEM ON THEIR VEHICLES FOR FREE. *TR
NHTSA ODI #10231900
80,000 miles · Jun 15, 2008
Power TrainSteeringSuspension
MY 2003 CHEVROLET 2500HD TRUCK HAS HAD THE POWER STEERING PUMP GO OUT THREE TIMES. WHEN IT GOES OUT THE STEERING AND BRAKES FAIL AND MAKE IT VERY HAZARDOUS TO CONTINUE REQUIRING ME TO STOP AND HAVE SOME ONE PICK UP MY TRUCK AND HAUL IT HOME. I'VE ALSO HAD MY AIR CONDITIONING GO OUT TWICE AND IS NEARING FAILURE AGAIN. THE FRO…
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MY 2003 CHEVROLET 2500HD TRUCK HAS HAD THE POWER STEERING PUMP GO OUT THREE TIMES. WHEN IT GOES OUT THE STEERING AND BRAKES FAIL AND MAKE IT VERY HAZARDOUS TO CONTINUE REQUIRING ME TO STOP AND HAVE SOME ONE PICK UP MY TRUCK AND HAUL IT HOME. I'VE ALSO HAD MY AIR CONDITIONING GO OUT TWICE AND IS NEARING FAILURE AGAIN. THE FRONT HUB ASSEMBLY HAS ALSO GONE OUT TWICE ON THIS TRUCK. ONCE THE REPAIR WAS MADE UNDER WARRANTY. *TR
NHTSA ODI #10231046
147,000 miles · Jun 11, 2008
Electrical System
WE WERE DRIVING HOME FROM A FOOTBALL GAME WHEN WE NOTICED WE WERE APPARENTLY DRIVING FASTER THAN THE SPEEDOMETER STATED, IT READ 65MPH,BUT THE RPM'S DID NOT MATCH AND WE WERE BLOWING PAST OTHER VEHICLES ON THE HIGHWAY AND FROM THAT POINT HAD TO GUESS HOW FAST WE WERE TRAVELING. THIS HAS HAPPEN A FEW TIMES AND NOW THE SPEEDOMETE…
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WE WERE DRIVING HOME FROM A FOOTBALL GAME WHEN WE NOTICED WE WERE APPARENTLY DRIVING FASTER THAN THE SPEEDOMETER STATED, IT READ 65MPH,BUT THE RPM'S DID NOT MATCH AND WE WERE BLOWING PAST OTHER VEHICLES ON THE HIGHWAY AND FROM THAT POINT HAD TO GUESS HOW FAST WE WERE TRAVELING. THIS HAS HAPPEN A FEW TIMES AND NOW THE SPEEDOMETER DOES NOT WORK AT ALL. GM SENT OUT LETTERS STATING A POSSIBLE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK,FLUTTER OR BECOME INOPERATIVE & MAY CAUSE INACCURATE READINGS. GM REFUSES TO RECALL OR FIX OUR VEHICLE/TRUCK FOR FREE-THEY CLAIM TOO MANY MILES, I HAVE PROOF THIS HAS HAPPEN TO OTHER TRUCKS WITH MILES AT ON OR ABOUT 40,000, 90,000 AND OUR VEHICLE AT OR ABOUT 147,000 AT THE TIME IT MALFUNCTIONED. IT IS APPARENT THAT THIS IS A SAFETY ISSUE AND THE MALFUNCTIONS OCCUR AT VARIOUS MILEAGES ON THESE TRUCKS AND GM WILL NOT REPAIR OUR VEHICLE AT THEIR COST. THE TRUCKS IN QUESTION ARE YEAR(S) 2003,2004 & 2002 CHEVY SILVERADO. IT IS VERY DANGEROUS TO DRIVE OUR TRUCK AND NOT KNOW HOW FAST WE ARE TRAVELING. *TR
NHTSA ODI #10230581
35,700 miles · Jun 11, 2008
Power TrainService Brakes, HydraulicSuspension
TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WOULD PULSATE. THE DEALER STATED THAT ALL OF THE BRAKES, ABS SENSORS, FRONT AND REAR ROTORS, AND FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. IN ADDITION, THE BRAKE LINE AND TRANSMISSION NEEDED TO BE FLUSHED. THE CURRENT MILEAG…
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TL*THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL WOULD PULSATE. THE DEALER STATED THAT ALL OF THE BRAKES, ABS SENSORS, FRONT AND REAR ROTORS, AND FRONT WHEEL BEARINGS NEEDED TO BE REPLACED. IN ADDITION, THE BRAKE LINE AND TRANSMISSION NEEDED TO BE FLUSHED. THE CURRENT MILEAGE WAS 36,400 AND FAILURE MILEAGE WAS 35,700.
NHTSA ODI #10230552
160,000 miles · May 24, 2008
Power Train
CHEVY 2500HD YEAR 2003 I FILL A BUMP EACH TIME I STOP AND PUT OFF IN MY TRUCK. IT FILL LIKE SOMETHING IS ROLLING AROUND IN THE BED. I THINK IT IS IN MY DIFFERENTIAL OR DRIVE SHAFT. *TR
NHTSA ODI #10228825
29,500 miles · May 23, 2008
Service Brakes, Hydraulic
INFERIOR BRAKE PERFORMANCE OF CHEVY. 2500 TRUCKS. THE BRAKES ARE INADEQUATE AND WEAR OUT PRE-MATURELY, CAUSING UN-SAFE BRAKING PERFORMANCE. CONTACTED G.M. CUSTOMER SERVICE AND THEY AGREED TO TAKE CARE OF PROBLEM: WHICH WAS APPROVED AND DENIED TWICE. CONTACTED AREA DISTRICT SERVICE REP FOR G.M. AND HE ALSO DENIED A PROBLEM WI…
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INFERIOR BRAKE PERFORMANCE OF CHEVY. 2500 TRUCKS. THE BRAKES ARE INADEQUATE AND WEAR OUT PRE-MATURELY, CAUSING UN-SAFE BRAKING PERFORMANCE. CONTACTED G.M. CUSTOMER SERVICE AND THEY AGREED TO TAKE CARE OF PROBLEM: WHICH WAS APPROVED AND DENIED TWICE. CONTACTED AREA DISTRICT SERVICE REP FOR G.M. AND HE ALSO DENIED A PROBLEM WITH BRAKES. SPOKE WITH DEALER SERVICE MANAGER AND HE SAID IT IS AN ONGOING PROBLEM WITH G.M. BRAKES; THE MANUFACTURE WILL NOT ADMIT A DEFECT IN INFERIOR BRAKE QUALITY. THE BRAKES DEGRADE GRADUALLY, WITH VERY FEW MILES: 15,000- 20,000 MILES. *TR
NHTSA ODI #10228782