2024 Chevrolet Silverado 1500

On 1/13/25 while driving my new vehicle and arriving at destination I placed vehicle in park for 10 mins and then left putting vehicle in reverse and transmission in reverse would not engage, rolling me into decline slope and almost crashing into home. After receiving help to push vehicle in neutral, I placed car in drive and sent to dealership. Truck seemed fine in drive. Parkway Chevrolet, Tomball, TX inspected vehicle and stated no issues. Possible torque lock but nothing showing and possibly resolved. On 1/16/25 while driving to work, I stopped at gas station for coffee, left truck running. Got back in vehicle and placed in reverse, and again truck would not engage reverse. I received another push out in neutral , placed in drive and then proceeded to return home. While I’m drive check engine light came on, and truck would not go beyond the 2nd gear. I stopped at closest light to turn around and proceed home and the vehicle began grinding gea and jerking my vehicle while in drive. I tried to turn around at a dead end road and could not reverse vehicle and called for tow to dealership. Dealership at opening 7am took in vehicle 2 nd time with my complaint and called at noon. They stated the valve body of transmission needed to be replaced. Further stating it was a faulty issue chevy was aware about but nothing showing and recalled. They said no longer using manufacturer for this transmission replacement and it would be an unknown eta for repair. This is dangerous and unacceptable as it is a new vehicle with a known faulty part.

The issue involved multiple systems, including the ABS system, brake system, and electronic stability system (ESG), along with a significant loss of braking power. These components may still be available for inspection. My safety and that of others were seriously at risk during my morning commute in the Atlanta metropolitan area. The truck lost braking capability, nearly causing a collision with the vehicle in front of me. Later, as I attempted to park, it again lost braking force, and I narrowly avoided crashing into bushes. The collision prevention system also failed to activate during these incidents. The problem was inspected and diagnosed by the dealership after being towed via roadside assistance. They confirmed that the battery caused the failures across multiple systems. This was not the first issue with the battery. About a month ago, the battery suddenly died, preventing the truck from starting. At that time, Chevrolet sent me a message stating that the battery status was critical. After recharging it, the vehicle functioned normally until this recent incident. The first symptoms of the latest issue appeared while I was stopped at a red light. The truck suddenly shut off and restarted on its own. Warning lights for the ABS system and brake system appeared on the dashboard. Once the light turned green and I started to accelerate, an ESG message appeared, followed by another message limiting the maximum speed to 43 mph. When I tried to brake to park the truck, the brakes were slow to respond, making it feel like the truck had completely lost braking power. The collision prevention system failed to activate, increasing the danger. Fortunately, my two babies were not in the truck at the time of the incident. This was an extremely frightening situation for me as a driver. The truck is only six months old, has 37,000 miles, and was purchased new. I believe many of these failures could have been prevented with proper safeguards. While I was lucky to avoid an

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 60 MPH, the vehicle began jerking and sputtering and then stalled. The engine turned over, but the vehicle failed to start. The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 8,840.

I purchased my vehicle in July 2024 brand new. I started to experience an engine shudder at about 4500 miles with the truck coasting or on the accelerator around 1500 RPMs. It first began at lower speeds around 40 mph, but now I feel it at high speeds as well. I brought my truck back to the dealership three or four times and they told me that the shudder was due to the active fuel management system in my 2.7L Turbomax engine. A different dealer said that it felt like a torque converter. There are no lights on the dashboard. The dealership I bought it from failed to try and flush the transmission fluid, only documenting that they did not feel the shudder on the receipt they gave me. However, during the test drive, they told me that they can clearly feel it. They failed to give me an explanation why there was no shudder for the first 4500 miles, and that it just started. They also stated that they had not heard of this problem yet, but said that it felt completely normal, which does not make much sense.

The automatic power running board of my vehicle has been coming loose. I took the vehicle to my dealership to get serviced. They said they tightened the bolts, and that the board is still loose. They also say there is nothing else they can do to fix the issue. This seems like a significant risk, as this component of the body of my car is at risk of coming apart further due to rattling while driving. I would like your help figuring out a safe solution.

I purchased my vehicle from Mak Haik Chevrolet 11711 Katy Fwy. Houston, TX 77079 on [XXX]. Approximately 4 months my Check Engine Light came on and I brought my Truck to Mak Haik Chevrolet to have it checked out. The Service Department could not figure out why the Check Engine Light had came on. They did complete the Recall N242435631 regarding a need to update the radio and serial communication firmware on my truck. On Saturday November 9th 2024, I brought my truck into Mak Haik Chevrolet for the 2nd oil change at approximately 10,000 miles, and the technician could not get the truck to go into reverse. I was given a loaner vehicle and told that they would contact me about the issue once their transmission technician could look my truck on Monday. I was contacted on Monday November 11th2024, and told that the Valve Body in the transmission was defective. Jim Cox, Service Advisor with Mak Haik Chevrolet, explained that he could not find the part, as this is a big issue with Chevrolet across the Country, and he would let me know when he has access to the part. I asked about replacing the transmission instead, and Jim explained that he could not get those in either? Mak Haik Chevrolet has had my truck since November 9th, 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

THE TRUCK FAILED GO SHIFT INTO REVERSE. HAD TO PUSH THE VEHICLE OUT OF THE PARKING SPACE. WHEN I TRIED TO GO FORWARD THE VEHICLE SHUTTERED AND THEN SHIFTED INTO LIMP MODE. DEALERSHIP HAS HAD THE TRUCK FOR OVER 8 WEEKS NOW AND I AM TOLD THERE IS A NATIONAL BACK-ORDER ON THE NEW VALVE BODY BECAUSE OF THE NUMBER OF TRUCKS REQUIRING REPLACEMENTS.

Every time I tow my travel trailer within 150 miles or so I will get a message that the Diesel Exhaust fluid (DEF)is low and needs to be filled soon. Within 50 miles of that happening I will get the message that the DEF is low and will be speed limited in 500 miles. When I stop and fill the DEF fluid it only takes about 2.5 gallons which isn't even halfway empty. When the Speed Limited to 65 in xxx miles warning comes on you are unable to view any other safety related information such as tire pressure or temperatures. I took my truck to Classic Chevrolet in Grapevine, TX. in September and they kept a 6 month old truck for 23 days. They said there is an issue with the DEF software algorithm while towing and they don't have a fix. They have a technical service bulletin that tells them to instruct customers not to add DEF until they get the Speed Limited in xxx miles . In other words don't fill it up when it says it's empty. The DEF system is a government requirement and the manufacturer should be required to ensure that their system is accurate and working under all driving conditions.