2024 Chevrolet Silverado 1500

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the vehicle had been experiencing inaccurate DEF gauge readings since the purchase, and the failure mostly occurred while towing a camper or trailer. The contact stated that while driving 70 MPH on the highway and hauling a camper, the message that the DEF tank was empty and needed to be refilled was displayed, and the vehicle went into LIMP Mode and decelerated to 35 MPH. The driver continued driving and pulled over to a safe location. The vehicle was taken to a dealer, where it was determined that the DEF tank needed to be replaced; however, the manufacturer denied authorization because the required preliminary procedures had not been completed. The manufacturer General Motors LLC was notified of the failure by phone. The failure mileage was approximately 4.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle stalled on several occasions. No warning light was illuminated. The vehicle was restarted and drove as intended. The vehicle was taken to the dealer several times, but no repair was performed. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the manufacturer denied authorization to perform the recall inspection. The dealer informed the contact that the failure appeared to be associated with the recall and replaced the engine oil with a higher viscosity oil. The contact was provided a work order confirming that the recall repair was not completed. The manufacturer was notified of the failure and referred the contact to another dealer. The vehicle was taken to Mac Haik Chevrolet (11711 Katy Fwy, Houston, TX 77079); however, the stalling failure could not be duplicated, but there were abnormal engine sounds confirmed. The second dealer requested authorization to disassemble the engine, but the manufacturer denied the request. The contact stated that the manufacturer failed to honor the recall repair, denied a buyback request, and offered monetary compensation, which the contact declined. The vehicle was not repaired and was traded in. The failure mileage was approximately 5,000.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the RPM became elevated; however, the vehicle decelerated abnormally, causing the vehicle to lose power. The contact pulled over on the side of the road, turned off and restarted the vehicle, but the vehicle failed to operate as intended. The vehicle was towed to the dealer. The vehicle was serviced under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING) by the owner, but the remedy failed to fix the vehicle. The manufacturer was not notified of the failure. The failure mileage was 28,500.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at 75 MPH, the engine shut off without warning. The contact safely coasted to the shoulder of the road and requested assistance from 911 to secure the vehicle from oncoming traffic. The vehicle was then towed to a dealer, where a diagnostic assessment confirmed a total engine failure, requiring replacement. The contact had previously taken the vehicle to a dealer for NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the inspection yielded no visible issues, and the recall was marked as completed. The vehicle remained at the dealer and had yet to be repaired. The manufacturer had not been notified of the failure. The failure mileage was approximately 25,500.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving approximately 55 MPH, the vehicle started jerking and shuddering before it stalled. There was an abnormal grinding sound coming from the engine compartment. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not associated with the recall. The manufacturer was informed of the failure. The failure mileage was 13,222.

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at 40 MPH, there was a chirping sound coming from the engine. A dealer was contacted. The contact pulled over to the right side of the road and waited for tow truck assistance. The vehicle was towed to the residence and then towed to the dealer the following day to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred at least two or three times per week. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 27,900.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a loud ticking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000.

The contact owns a 2024 Chevrolet Silverado 1500. The contact called to inquire about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) however, the VIN was not included. The contact believed that the vehicle should have been included in the recall based on the chassis number; however, the manufacturer declined based on the VIN, even though the part number matched the recalled part. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not included int the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.