NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
41 reportsClear category filterMileage unknown · Nov 24, 2024
Back Over PreventionElectrical SystemForward Collision Avoidance
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since p…
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I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
NHTSA ODI #11627130
Mileage unknown · Nov 24, 2024
Electrical SystemEngineFuel/propulsion System
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand…
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I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
NHTSA ODI #11627123
Mileage unknown · Oct 24, 2024
Electrical System
all camera work off and on had it at dealer 6times cannot fix it
NHTSA ODI #11621701
Mileage unknown · Oct 14, 2024
Electrical SystemUnknown Or Other
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
NHTSA ODI #11619641
Mileage unknown · Sep 5, 2024
Air BagsElectrical SystemEngine
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
NHTSA ODI #11612914
Mileage unknown · Sep 3, 2024
Electrical System
The Bluetooth handsfree system has sound problems within incoming and outgoing calls. The radio is working between, Sirius XM and Bluetooth music from the cell phone, with no issues along with AM and FM transmissions. However, when on the phone there are random crackle noises from the speakers. Most of the time it's when they'…
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The Bluetooth handsfree system has sound problems within incoming and outgoing calls. The radio is working between, Sirius XM and Bluetooth music from the cell phone, with no issues along with AM and FM transmissions. However, when on the phone there are random crackle noises from the speakers. Most of the time it's when they're pronouncing letters that creat a higher pitch sound in normal conversations followed with the crackle. It's happening throughout the call and is consistent on every call. Test were completed with the Dealership’s Service Adviser where we replicated the issue with his cell phone separate from mine. After researching this, I have discovered is is not an isolated problem. Please see the following link where others are expressing the same problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11612428
Mileage unknown · Sep 1, 2024
Electrical SystemEngineService Brakes
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app i…
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I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
NHTSA ODI #11611990
Mileage unknown · Aug 3, 2024
Electrical System
Vehicles dash restarted while driving. All error lights came on and the dash cycled back up like when starting the vehicle. This is a safety risk because you cannot see any info on the dash, including speedometer, RPMs and fuel level! I spoke with the dealer, and the dealer stated if they cannot re-create the problem. There is n…
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Vehicles dash restarted while driving. All error lights came on and the dash cycled back up like when starting the vehicle. This is a safety risk because you cannot see any info on the dash, including speedometer, RPMs and fuel level! I spoke with the dealer, and the dealer stated if they cannot re-create the problem. There is nothing they are able to do and they have not heard of this before. There were no warnings at all for this issue.
NHTSA ODI #11606267
Mileage unknown · Jul 5, 2024
Electrical SystemEngineUnknown Or Other
As I stopped at a red light, I received a message on my instrument panel to “push state”. I noticed my RPMs were at 0 and my vehicle was in neutral. I attempted to shift into drive, but received the same message again. I already had my foot on the brake as I was stopped, so I pushed the start button. The vehicle began its normal…
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As I stopped at a red light, I received a message on my instrument panel to “push state”. I noticed my RPMs were at 0 and my vehicle was in neutral. I attempted to shift into drive, but received the same message again. I already had my foot on the brake as I was stopped, so I pushed the start button. The vehicle began its normal startup sequent and my RPMs return to normal. I shifted into drive and was able to continue to where I was headed. At no time did I ever shift the vehicle into neutral or turn it off.
NHTSA ODI #11599203
Mileage unknown · Jun 12, 2024
Electrical SystemUnknown Or Other
Back up camera and other cameras intermittently stop working and an error pops up on the screen. Could be a safety issue when reversing.
NHTSA ODI #11594069
NHTSA investigations
4EA26005 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy
Opened Aug 20, 2026 · No close date supplied
Status: open (inferred from source dates) · Engine
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ26001 · Loss Of Motive Power Due To Engine Failure Post Recall Remedy
Opened Jan 16, 2026 · Closed Aug 20, 2026
Status: closed (inferred from source dates) · Engine
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
EA25007 · Loss Of Motive Power Due To Engine Failure
Opened Oct 23, 2025 · No close date supplied
Status: open (inferred from source dates) · Engine; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274. This presents a potential safety risk that warrants further investigation. ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274. This presents a potential safety risk that warrants further investigation. ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274. This presents a potential safety risk that warrants further investigation. ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE25001 · Loss Of Motive Power Due To Engine Failure
Opened Jan 16, 2025 · Closed Oct 23, 2025
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issues. GM’s recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issues. GM’s recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issues. GM’s recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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