2018 Chevrolet Silverado 1500

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH, the "steering assist reduced" and "service trailer brake" messages were displayed, and the steering wheel experienced a slight resistance while turning in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The VIN was not available. The failure mileage was 75,000.

REDUCED POWER STEERING ASSIST ENGINE STALL IPC / RADIO / HVAC GOES BLANK VARIOUS DTC. HAD MY HEAD LIGHTS FLICKERING, HAD STABILITRAK ERRORS, POWER STEERING ERRORS, AND THE WORST OF ALL, THE STEERING WHEEL JERKING OUT OF MY HANDS. ISNT MY VIDEO BUT SIMILAR WHEN I WAS DRIVING ABOUT 5MPH [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TRUCK STATIONARY. STARTED ENGINE. IMMEDIATELY MESSAGE SHOWED UP ON DASHBOARD INDICATING STEERING ASSIST LOW, DRIVE CAREFULLY. NO POWER STEERING. TRACTION CONTROL WARNING LIT. SHIFTED INTO REVERSE; TRUCK WOULD NOT MOVE AS IF IN NEUTRAL. TRUCK MOVE MOVE FORWARD IN DRIVE BUT WOULD NOT SHIFT OUT OF LOW GEAR. ALSO TRACTION CONTROL SYMBOIL TURNED ON. TOOK IT TO PETERS CHEVROLET LONGVIEW, TX. DEALERSHIP FOUND NO ISSUES.

I STARTED MY VEHICLE AND PUT THE TRUCK IN REVERSE TO BACK OUT OF A PARKING SPOT. GAVE THE TRUCK GAS AND IT WOULDN'T ACCELERATE. PUT THE TRUCK BACK IN PARK AND LOOKED AT THE GUAGES AND THERE WERE NO RPM'S SHOWING ON THE CLUSTER AND THE OIL PRESSURE WAS AT ZERO. THERE WAS A MESSAGE THAT SAID TRAILER BRAKE SYSTEM ON THE SCREEN. I TURNED THE TRUCK OFF AND ON AGAIN AND THE SAME THING HAPPENED. I PUT THE TRUCK IN DRIVE AND IT WOULD MOVE FORWARD BUT THE MOTOR RAN VERY ROUGH AND THERE WAS NO POWER STEERING. I DISMISSED THE FIRST MESSAGE AND ANOTHER MESSAGE POPPED UP THAT SAID "STEERING ASSIST IS REDUCED, DRIVE WITH CARE." I PULLED INTO ANOTHER PARKING SPOT, TURNED THE TRUCK OFF, AND WAITED FOR A RIDE. I STARTED THE TRUCK WHEN MY RIDE SHOWED UP TO MAKE SURE IT WAS STILL NOT WORKING AND IT WAS AS IF NOTHING HAPPENED BEFORE. THE TRUCK HAD NO ISSUES ON THE 16 MILE DRIVE HOME. GOT HOME AND TURNED THE TRUCK OFF AND STARTED IT AGAIN AND THE MESSAGE CAME BACK UP AND THE ISSUES CAME BACK. I HAVE A VIDEO OF THE TRAILER BRAKE SYSTEM AND ME SHIFTING THE TRUCK AND THE GUAGE CLUSTER. I HAVE A PICTURE OF THE STEERING ASSIST MESSAGE.

WHILE DRIVING 41-60MPH, THE TRUCK STARTS TO IDLE AS IF THE BRAKES ARE BEING PUSHED ON ONE TIRE AND THE BRAKE PEDALS AND GAS PEDAL TEND TO VIBRATE AS IF IT WERE TO FALL OFF. AFTER AWHILE DOING THAT, THE STABILITY CONTROL LIGHT MESSAGE COMES ON AFTER REACHING THE MIDDLE OF THE COOLANT TEMPERATURE AND THE PROBLEM GOES AWAY. SEEMS LIKE IT DOES IT WHEN IT'S ON LOW TEMPERATURE.

I HAVE FILED A COMPLAINT ALREADY ABOUT MY 2018 SILVERADO1500 L, NEVER RECEIVED A RESPONSE ABOUT THE COMPLAINT FILED. MY TRUCK ROAD VERY ROUGH, IT HAD A BAD VIBRATION AND SHIMMY IN THE FRONT END. THE FRONT END WOULD NOSE DIVE WHEN BRAKING. THE TRUCK WOULD PULL TO THE RIGHT WHEN GOING AROUND A RIGHT CURVE. THE LEFT FRONT TIRE WAS RIDING ON THE OUTSIDE EDGE. TAKING TO LONG TO GET THE TRUCK TO STOP WHEN BRAKING. THESE COMPLAINTS WERE IGNORED BY THE GM SERVICE CENTERS, I WAS PRETTY MUCH CALLED A LIAR. THE LEFT SIDE FRONT TIRE EDGE WAS VERY VISIBLE TO THE EYE ON THE TIRE RIDING ON THE EDGE. CALLED A LIAR AGAIN. AT 16000 MILES I TOOK MATTERS INTO MY OWN HANDS. I BOUGHT NEW SHOCKS AND STRUTS AND HAD A CERTIFIED SERVICE CENTER PUT THEM ON. THE TRUCK RIDES WELL, NO MORE SHIMMY IN THE FRONT END, THE STEERING IS FINE GOING AROUND A RIGHT-HAND CURVE DOES NOT PULL TO THE RIGHT ANYMORE. THE TRUCK IS NOW BRAKING LIKE IT IS SUPPOSED TO. I HAVE A WARRANTY ON THIS TRUCK THE DEALERSHIPS DENIED THAT ANYTHING WAS WRONG WITH THE TRUCK. WHY WHEN I HAD THE SHOCKS AND STRUTS CHANGED THE PROBLEMS WENT AWAY. I KEEP THE GM SHOCKS AND STRUTS. I TOOK A STRUT AND PLACED THE ROD END ON A BOARD AND PUSHED DOWN ON THE TUBE THE ROD WENT INTO THE TUBE WITH HARDLY ANY RESISTANCE THEY WERE JUNK. I AM GOING TO MAKE A VIDEO DEMONSTRATING THE GM STRUT AND SEND IT TO THE NEWS MEDIA ALONG WITH THE PAPERWORK SHOWING WHERE I HAD TAKEN MY TRUCK TO THE DEALERSHIP SERVICE CENTERS. IF GM IS NOT GOING TO HONOR THEIR WARRANTY AND TELL THEIR SERVICE CENTER TECHS TO LIE ABOUT THE PROBLEM THE PUBLIC HAS THE RIGHT TO KNOW. I AM GOING TO PUT THE DATE THAT I HAD THE SHOCKS AND STRUTS CHANGED ON THE NEXT STEP. *TR