Power Train. Review the 191 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 174 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

36 crash reports12 fire reports16 injury reports

Service Brakes complaints

174 reports

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27,000 miles · Sep 9, 2019

EngineFuel/propulsion SystemService Brakes

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FUEL INJECTOR OR FUEL PUMP DOES NOT WORK PROPERLY. ON TWO (2) DIFFERENT OCCASIONS, MONTHS APART, MY ENGINE HAS LOST POWER AND THE VEHICLE STALLED. BOTH TIMES AT LOW SPEEDS 10 - 15 MPH AND LOW RPMS. THIS HAS NEARLY CAUSED ME TO CRASH INTO ONE VEHICLE AND FOR ANOTHER TO ALMOST HIT ME FROM BEHIND AS MY CAR DIED WHILE MAKING A RIGHT HAND TURN OFF A BUSY ROAD. I HAVE HAD THE VEHICLE TOWED IN TWICE, BUT THE DEALERSHIP AND GM BOTH SAY UNLESS THEY CAN DUPLICATE THE ISSUE THEY WILL NOT FIX OR REPLACE ANYTHING. THIS VEHICLE IS UNSAFE AND NEEDS TO BE RECALLED/REVIEWED. ON TOP OF THIS, THEY HAD TO REPLACE THE VACUUM PUMP FOR THE BRAKES AND DO A SOFTWARE PATCH UPDATE BECAUSE THE BACKUP CAMERA WAS DANGEROUSLY BRIGHT, ESPECIALLY AT NIGHT. THE CAMERA ISSUE TOOK 2 VISITS TO 2 DIFFERENT DEALERSHIPS TO GET RESOLVED. GM IS PLAYING THE NUMBERS GAME OF HOPING FOR A FINE INSTEAD OF PAYING TO REPLACE ANY PARTS. ESPECIALLY SINCE THEY ARE DEALING WITH A PR BATTLE ABOUT MAKING CARS OUTSIDE OF THE USA. THEY TOOK THE BAILOUT MONEY AND SCREWED AMERICANS.

NHTSA ODI #11254187

Mileage unknown · Jul 22, 2019

Service Brakes

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BACKING UP MY TRUCK, AT SLOW SPEED DOWN A BOAT RAMP, MY BRAKE PEDAL AUTHORITY WENT TO ZERO. I HAD NO BRAKES DURING BACKING MY BOAT IN GULF OF MEXICO. I HAD TO STAND ON PEDAL WITH ALL OF MY WEIGHT JUST TO SLOW IT LONG ENOUGH SO I COULD PUT ON PARKING BRAKE. I CALLED DEALER TO INQUIRE IF THIS WAS A PROBLEM, AND THEY SAID I HAD TO WAIT TWO WEEKS TO EVEN GET IT IN THERE TO LOOK AT IT. UNACCEPTABLE. LOSS OF BRAKING CAN KILL OCCUPANTS IN THESE VEHICLES. IN MY CASE, I WOULD HAVE BEEN UNDER WATER AND POSSIBLY DROWNED.

NHTSA ODI #11233769

40,000 miles · Jul 15, 2019

Service Brakes

NO BRAKES AT LOW SPEED AND A HARD PEDAL. POSSIBLY VACUUM PUMP FAILURE.

NHTSA ODI #11232154

Mileage unknown · Jul 10, 2019

Service Brakes

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MY WIFE TOOK THE SERVICE RECALL LETTER FROM THE MANUFACTURER AND THE DEALERSHIP (SANTA FE CHEVROLET/CADILLAC IN SANTA FE, NEW MEXICO) INFORMED MY WIFE THAT SINCE MY VEHICLE HAS 70,00 MILES THEY WOULD NOT SERVICE THE RECALL FOR FREE AND INSTEAD WOULD CHARGE US $960 DOLLARS. SUBSEQUENTLY WE HAVE NOT BEEN ABLE TO USE THE VEHICLE IN OVER SIX WEEKS. THIS IS SIMPLY UNTENABLE. PLEASE HELP US AS IT IS UNSAFE TO OPERATE THIS VEHICLE. THE SERVICE ADVISOR THAT MY WIFE SPOKE WITH WHEN TAKING THE VEHICLE IN IS [XXX] ON MAY 24, 2019. I HAVE REPEATEDLY TRIED TO GET THE GENERAL MANAGER TO HELP ME REMEDY THIS SITUATION. HIS NAME IS [XXX]. THIS IS THE CLOSEST DEALERSHIP AND THE SAME WHICH WE PURCHASED THIS VEHICLE IN 2017. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11230787

46,801 miles · Jul 3, 2019

Service BrakesCrash

WHEN TRAVELING AT LOW SPEEDS THE BRAKING SYSTEM FAILS. THE BRAKE PEDAL IS NOT RESPONSIVE. YOU MUST APPLY MAXIMUM FORCE TO TRY AND STOP THE VEHICLE. I WAS PARALLEL PARKING AND HIT A MAILBOX CAUSING DAMAGE TO MY REAR RIGHT FENDER BECAUSE THE TRUCK DID NOT STOP PROPERLY. I HAD THE TRUCK CHECKED AND THEY OLD ME IT WAS A FAULTY VACCU…

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NHTSA ODI #11229192

33,000 miles · May 27, 2019

Service Brakes

AS I WAS APPROACHING A STOP SIGN BREAK DID NOT KICK IN FULLY UNTIL ABOUT 6 FEET FROM WHERE I INITIALLY ACTIVATED BREAK. VEHICLE WAS IN MOTION IN PUBLIC STREET.

NHTSA ODI #11210225

37,000 miles · May 23, 2019

Service Brakes

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LOSS OF BRAKES WHEN BACKING UP. ON MULTIPLE OCCASIONS, WHEN I APPLIED THE BRAKES DURING LOW SPEED REVERSE OR WHEN BACKING DOWN AN INCLINE, THE BRAKES BECAME VERY HARD TO DEPRESS AND DID NOT STOP THE VEHICLE DOWN UNTIL I EXERTED CONSIDERABLE FORCE WITH BOTH LEGS. THIS HAS HAPPENED BOTH WHEN REVERSING WITH A TRAILER AND WHEN REVERSING WITHOUT A TRAILER. THE MOST RECENT INCIDENT OCCURRED ON MAY 17, 2019 WHEN BACKING A BOAT AND TRAILER DOWN AN INCLINE AT A BOAT LAUNCH RAMP. I WAS ABLE TO STOP THE VEHICLE BEFORE IT ENTERED THE WATER, BUT IT TOOK CONSIDERABLE FORCE ON THE BRAKE PEDAL. I ALERTED THE DEALERSHIP, KOLAR CHEVROLET DULUTH, OF THIS SAFETY ISSUE TWICE IN 2018 AND AGAIN MOST RECENTLY ON MAY 23, 2019. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AND STATED THEY WOULD NOT TAKE FURTHER ACTION UNLESS THEY WERE ABLE TO DUPLICATE THE ISSUE.

NHTSA ODI #11209478

14,600 miles · May 21, 2019

Service Brakes

RECEIVED A LETTER FROM CHEVROLET ADVISING OF A POTENTIAL PROBLEM WITH BRAKES, INCREASED BRAKE PEDAL PRESSURE AND STOPPING DISTANCE. WENT TO DEALER AND WAS INFORMED I WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC PERFORMED AT MY EXPENSE TO DETERMINE PROBLEM. CHEVROLET CORPORATE INFORMED ME THIS WAS CORRECT. MY COMPLAINT IS WHY AM I BEIN…

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NHTSA ODI #11209011

22,000 miles · May 21, 2019

Service BrakesCrash

BRAKING ISSUE CAUSING REAR-END COLLISION AT LOW SPEED ON HIGHWAY IN RUSH HOUR TRAFFIC. INCREASED STOPPING DISTANCE, INCREASED BRAKE PEDAL EFFORT.

NHTSA ODI #11208929

48,000 miles · May 20, 2019

Service BrakesCrash

BRAKES NOT EFFECTIVE WHEN STOPPING AT LOW SPEEDS. DEALERSHIP REPAIRED, STATED IT WAS A KNOWN PROBLEM BUT NOT A RECALL AND A VACUUM ASSIST ISSUE. I WAS INVOLVED IN A TRAFFIC COLLISION AT LOW SPEED ON THE INTERSTATE. ABS DID NOT ENGAGE AND I WAS UNABLE TO STOP COLLIDING WITH THE VEHICLE IN FRONT OF ME.

NHTSA ODI #11208848

Official recalls

19V761000 · Electronic Stability Control (esc); Service Brakes; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring

Oct 24, 2019

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Consequence & remedy

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

Additional source detail variants (3)

Service Brakes

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring

Electronic Stability Control (esc)

19V645000 · Service Brakes, Hydraulic:power Assist:vacuum

Sep 6, 2019

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Consequence & remedy

Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

17V487000 · Child Seat:tether: Connector/clip

Aug 3, 2017

General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: If the instructions are missing from the owner's manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge. The recall began on September 25, 2017. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 17307.

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Air Bags:frontal

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

16V256000 · Suspension:front:control Arm

Apr 28, 2016

General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.

Consequence & remedy

Consequence: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.