2004 Chevrolet Silverado 1500

I BOUGHT MY 2004 CHEVY SILVERADO IN MAY OF 2007 WHEN I TEST DROVE THE VEHICLE ALL SEEMED TO BE IN GOOD OPERATING CONDITION. LATER THAT WINTER I STARTED TO NOTICE A CLUNKING SOUND IN THE DASH AREA AROUND THE STEERING COLUMN AND ON A FEW OCCASIONS THE STEERING SEEMED TO GET STIFF OR HARD TO TURN MOSTLY AT LOW SPEEDS SUCH AS IN A PARKING LOT. I TOOK IT TO THE DEALER SINCE THE VEHICLE WAS UNDER WARRANTY AND EXPLAINED THE PROBLEM, BUT TO MY SURPRISE WHEN I PICKED UP THE TRUCK THEY SAID THERE WAS NOTHING WRONG. MY SON NOW WORKS FOR THE SAME DEALERSHIP AND HAS TOLD ME ABOUT PROBLEMS WITH THE STEERING SHAFT BUT MY DEALER REFUSES TO ADMIT ANY DEFECTS. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING 25-30 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. WHEN THE CONTACT RETRIEVED THE SPARE TIRE, IT WAS RUSTED TO THE CABLE HOIST AND COULD NOT BE REMOVED. SHE WAS INFORMED BY A MECHANIC THAT THE CABLES MUST BE CUT TO REMOVE THE RUSTED SPARE TIRE. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO THE DEALER FROM WHERE IT WAS PURCHASED AND HAVE THEM DIAGNOSE THE FAILURE. THE CONTACT FILED COMPLAINT NUMBER 71-620509185 WITH GENERAL MOTORS. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 25,371 AND FAILURE MILEAGE WAS 25,351. UPDATED 05/05/08. *LJ THE INTERMEDIATE SHAFT WAS REPLACED, DUE TO A NOISE BEING HEARD IN THE FRONT OF THE VEHICLE. UPDATED 05/05/08. *JB

AFTER 29,000 MILES, I STARTED HEARING A CLUNKING NOISE COMING FROM THE STEERING SHAFT DURING LOW SPEED MANEUVERS (MAINLY TURNING TO THE LEFT). AT 32,000 MILES I TOOK IT INTO THE DEALER WHILE THE TRUCK WAS STILL UNDER WARRANTY. THE DEALER SHOP MANAGER KNEW EXACTLY WHAT THE PROBLEM WAS AND THAT AT THE TIME THERE WAS NO RECALL, BUT HE EXPECTED ONE SOON. I WAS TOLD THAT THE GREASE IN THE STEERING SHAFT WOULD RUN OUT DUE TO ITS PROXIMITY TO THE ENGINE BLOCK AND THE HEAT COMING FROM IT. HIS FIX WAS TO INJECT GREASE BACK IN VIA A SYRINGE. SOLVED THE PROBLEM IN ABOUT 45 MINUTES, BUT NOW AFTER 23,000 MILES SINCE THE LAST REPAIR, THE PROBLEM STAR AGAIN. *TR

THERE IS A RATTLE IN THE FRONT, THE DEALER'S MECHANIC SAID IT IS THE STEERING SHAFT. THIS IS THE THIRD TIME IT HAS HAPPENED. THE FIRST TIME IT WAS UNDER WARRANTY, THIS TIME THE SERVICE MANAGER SAID IT WOULD COST 150-200 DALLARS TO REPAIR OR GREASE. HE ALSO SAID CHEVROLET HAD CORRECTED THE PROBLEM, BUT WOULD NOT REPLACE MINE. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE WINDSHIELD MOLDING HAD TO BE REPLACED ON THE FRONT OF THE VEHICLE. THE SPEEDOMETER FAILED, THE STEERING COLUMN WAS LOOSE, AND THE REAR AXLE SEAL WAS REPLACED. THE DASHBOARD LIGHTS FAILED TO ILLUMINATE AND WERE REPLACED AS WELL. THE VEHICLE HAS UNDERGONE NUMEROUS ELECTRICAL FAILURES WHICH WERE STILL OCCURRING. THE VEHICLE HAD SIXTEEN FAILURES, AND HAD BEEN TAKEN TO THE DEALER ON NINE OCCASIONS. THE CURRENT MILEAGE IS 31,000, AND FAILURE MILEAGE WAS 22.*AK

STEERING HAS BEEN MAKING KNOCKING NOISES. DEALER HAS PERFORMED SEVERAL FIXES, PUT A SLEEVE OVER INTERMEDIATE SHAFT, REPLACED BODY MOUNTS,NOW IT IS VERY DIFFICULT TO TURN TO THE RIGHT ALMOST IMPOSSIBLE AT A STOP. DEALER SAYS NO FIX AT THIS TIME. THE DEALERSHIP GAVE ME GM CUSTOMER SERVICE #, WHO IN TURN GAVE ME THE BBB AUTO LINE. IT WILL NOT PASS MO. VEHICLE INSPECTION. THEY TOLD ME TO PUT ONE FOOT ONE BRAKE AND ONE ON THE GAS TO TURN TO THE RIGHT. NOT ONLY DO I PUT MY FAMILY AT RISK EVERY TIME I MAKE A RIGHT HAND TURN, BUT ALSO YOURS!. *JB

I HAVE HAD MY TRUCK 1 YEAR AND USE IT FOR WORK. (DRIVE 25K A YEAR) SINCE I HAVE PURCHASED IT I HAVE HAD IT IN THE SHOP 5 TIMES. EVERY TIME THEY SAY ITS THE INTERMITTENT STEERING SHAFT. IT FEELS LIKE MY FRONT END IS COMING APART AT TIMES AND FEELS VERY UNSAFE. GM WILL NOT REPLACE THESE PARTS AND ARE ONLY PACKING IT WITH GREASE. THIS CANT BE RIGHT. I AM SICK OF SPENDING MONEY ON THE PROBLEM. *JB