2004 Chevrolet Silverado 1500

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF HIS VEHICLE AT AN UNKNOWN SPEED. THE AIR BAGS FAILED TO DEPLOY. THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO YOUNG CHEVROLET (9301 E R L THORNTON FWY, DALLAS, TX 75228, (469) 378-9186), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS UNKNOWN.

MY HUSBAND HAD A HORRIFIC ONE VEHICLE ACCIDENT. HE WAS TRAVELING AT A HIGH RATE OF SPEED, DRIVING ON AN UNFAMILIAR COUNTY HIGHWAY WHEN HE APPROACHED A CURVE IN THE ROAD, HIS VEHICLE LEFT THE ROAD, ROLLED, BECAME AIR BORN, HIT A UTILITY POLE WHILE AIR BORN HARD ENOUGH TO SNAP IT IN HALF AND MOVE THE PART OF THE POLE THAT'S IN THE GROUND ABOUT TWO FEET, THE VEHICLE ROLLED AND LANDED UP SIDE DOWN. NOT ONE SINGLE AIR BAG DEPLOYED. MY HUSBAND WASN'T WEARING HIS SEAT BELT AND WAS THROWN FROM THE VEHICLE. I'M NOT EXCUSING HIS ACTIONS, BUT THE OTHER SAFETY FEATURE DIDN'T PERFORM AS WELL. I'VE CONTACTED GENERAL MOTORS AND THEY IN RETURN TURNED IT OVER TO ESIS THEY'RE ADDRESS IS ESIS/GM CENTRAL CLAIMS UNIT. P.O BOX 300 MAILCODE 482-C19-B61 DETROIT, MI. 48265-3000. PHONE NUMBER 800-888-0164 FAX 248-778-1794. I SENT ESIS MULTIPLE PICTURES OF THE TOTALED VEHICLE SHOWING THAT NOT ONE AIR BAG DEPLOYED. I'VE RECEIVED A LETTER BACK FROM ESIS RELATING THAT THEY HAVE COMPLETED THEIR REVIEW OF MY CLAIM, BASED ON ALL DOCUMENTATION REVIEWED. ALSO TELLING ME THAT IF I HAVE ANY FURTHER EVIDENCE TO SUPPORT MY CLAIM TO PLEASE SUBMIT IT TO THEM. ARE PICTURES OF A TOTALED OUT VEHICLE THAT SUFFERED SEVERE DAMAGE BUT YET NO SIGNS OF AIR BAG DEPLOYMENT NOT PROOF ENOUGH? I'VE ASKED ESIS HOW MANY MORE VEHICLES LIKE OURS MAY BE OUT THERE. NO RESPONSE. MY HUSBAND SUFFERED SEVERE BRAIN TRAUMA, A BROKEN NECK, STERNUM, FOUR BROKEN RIBS, BROKEN RIGHT LEG IN MULTIPLE PLACES AND A BROKEN LEFT ARM THAT WAS ALSO BROKEN IN MULTIPLE PLACES. HE HAD HIS ACCIDENT ON MARCH 12TH 2018 AND DIED AS A RESULT OF IT ON AUGUST 7TH 2018. ESIS HASN'T OFFERED TO PROVIDE ME WITH A COPY OF THEIR FINDINGS NEITHER. I'M FULLY AWARE THAT HE WOULD HAVE SUFFERED INJURIES REGARDLESS OF SEAT BELT ON OR OFF. WHAT I WANT TO KNOW IS WHY DIDN'T THE AIR BAGS DEPLOY. THANK YOUR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE HAD TWO MAJOR HITS TO THE FRONT OF MY TRUCK SINCE I HAVE OWNED IT BRAND NEW.FIRST WAS I BEAM THRU THE FRONT BUMPER ON INTERSTATE DRIVING 70 MPH,NO AIR BAG DEPLOYMENT.SECOND HEAD ON WITH LARGE DEER,AT ABOUT 45 MPH TO GRILL, BUMPER ,HEAD LIGHTS, HOOD, RADIATOR AND FRAME WHICH ALL HAD TO BE REPLACED,NO AIRBAG DEPLOYMENT.I NOW HAVE WELL OVER 200,000 MILES AND 10,000 MILES BACK MY AIR BAG LIGHT CAME ON,CAN'T FIGURE OUT WHY NOW. DOES IT MEAN NO AIRBAG?QUESTION BEING WERE THEY EVER OPERABLE?BOTH ACCIDENTS WERE STRAIGHT DIRECTION AND ON 4 LANE HIGHWAY.IF ADDITIONAL INFO IS NEEDED I CAN PROVIDE.I REALLY LIKE MY TRUCK BUT AM DISAPPOINTED THAT I HAVE NOT RECEIVED RECALL ON AIRBAGS.

SERVICE AIR BAG, LIGHT CAME ON, CAN NOT FIND ANYTHING WRONG WITH WIRING, DISCONNECTED FUSE UNDER HOOD, LIGHT STILL STAYS ON, AM AFRAID TO USE VEHICLE. HAD MECHANIC CHECK PASSENGER SEAT, AND HE ALSO COULDN'T FIND ANY THING WRONG, SOMETIMES WHEN STARTING THE VEHICLE THE LIGHT GOES OUT, BUT THEN COMES BACK ON AGAIN. I CAN NOT FIND SOLUTION.