2023 Chevrolet Malibu

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The contact was unable to list the vehicle on a rental site due to the open recall. An unknown local dealer was contacted and confirmed that the recall remedy was not yet available. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified of the issue. The contact had not experienced a failure.

The contact owns a 2023 Chevrolet Malibu. The contact stated that the rear-view camera became inoperable, and the camera image was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part was not yet available and there was no estimated timeframe for parts to be available. The failure mileage was approximately 70,233.

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Protection); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I am writing to log an official safety complaint regarding my 2023 Chevrolet Malibu. This vehicle is included under active NHTSA Campaign Number 26V212000 (GM Internal Recall Number N262551720) for a defective rearview camera housing that allows moisture intrusion, causing the backup display to go blank.My vehicle has experienced a complete, permanent failure of the rearview camera screen. The backup display is entirely black/blank when the vehicle is placed in reverse, eliminating all rear visibility. This creates an immediate, active safety hazard during everyday backing maneuvers and non-compliance with Federal Motor Vehicle Safety Standards.Despite the recall being announced months ago, General Motors has failed to provide a timely remedy or allocate replacement parts to my local dealership. Because my camera has actively failed, I am being forced to operate an unsafe vehicle indefinitely due to manufacturer parts delays. I request that the NHTSA investigate GM’s failure to supply remedy components to vehicle owners experiencing active component failures, as this delay leaves a known crash risk unresolved.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving from a complete stop or while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the used car dealer where the vehicle was purchased, but the contact was informed that the failure could not be duplicated. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair wa unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 71,510.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rearview camera intermittently flickered and later displayed a blank image. The message "Service Vision System" was displayed. The contact later received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, Chevyland (7500 Youree Dr, Shreveport, LA 71105), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.