Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 45 of 198 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports0 fire reports5 injury reports
What owners actually said
198 reports
106,000 miles · Mar 3, 2025
Engine And Engine CoolingService Brakes, HydraulicCrash
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at 40 MPH, the vehicle decelerated to 15 MPH, and the brake pedal was depressed, but the vehicle failed to stop immediately. The vehicle crashed into a building before coming to a stop. The check engine warning light was illuminated. The air bags did…
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The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at 40 MPH, the vehicle decelerated to 15 MPH, and the brake pedal was depressed, but the vehicle failed to stop immediately. The vehicle crashed into a building before coming to a stop. The check engine warning light was illuminated. The air bags did not deploy. The contact shifted the transmission to park (P) and turned off the vehicle. When the contact attempted to restart the vehicle, the brake pedal was extremely firm and unable to depress. The vehicle failed to restart. Several unknown warning lights were illuminated. The contact did not sustain any injuries, and medical attention was not received. There was no police report filed. The vehicle was towed to the dealer, where it was determined that the vacuum brake booster and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
NHTSA ODI #11646026
Mileage unknown · Feb 24, 2025
Electrical SystemPower Train
"Shift to park" error message and "engine power is reduced" error message
NHTSA ODI #11644621
Mileage unknown · Feb 23, 2025
StructureUnknown Or Other
After parking the car says I need to shift the car into park even though it is.
NHTSA ODI #11644414
Mileage unknown · Jan 27, 2025
Electrical System
My car is in Park. But the dash board is flashing Shift to park. I need to turn it off and on multiple times until it finally stops. I can not lock my car if this is happening and I can’t just let it go because it will drain my battery.
NHTSA ODI #11638965
Mileage unknown · Jan 6, 2025
Electrical System
Malibu displays “shift to park” message because of a known issue with the electronic shifter. The shifter fails to detect when the vehicle is properly in park, requiring adjustments until the system recognizes the correct gear position. Informed by dealer to just move gear shift back and forth until message clears then can turn …
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Malibu displays “shift to park” message because of a known issue with the electronic shifter. The shifter fails to detect when the vehicle is properly in park, requiring adjustments until the system recognizes the correct gear position. Informed by dealer to just move gear shift back and forth until message clears then can turn off vehicle. This can take up to 10-15 minutes. Also advised to keep emergency break on or vehicle could roll away!!! Apparently this is a known issue per the mechanic. Said the electronic shifter may or may not resolve this and if it doesn't resolve the problem can also affect the transmission.
NHTSA ODI #11634445
31,803 miles · Jan 6, 2025
Power Train
The contact owns a 2020 Chevrolet Malibu. The contact stated that while the vehicle was parked, the shift-to-park warning light was illuminated. The contact shifted the gear shifter until the warning light turned off. The vehicle was taken to the dealer where it was diagnosed with a failed transmission shifter assembly. The cont…
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The contact owns a 2020 Chevrolet Malibu. The contact stated that while the vehicle was parked, the shift-to-park warning light was illuminated. The contact shifted the gear shifter until the warning light turned off. The vehicle was taken to the dealer where it was diagnosed with a failed transmission shifter assembly. The contact was informed that the transmission shifter assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 31,803.
NHTSA ODI #11634421
Mileage unknown · Jan 2, 2025
Electrical System
“shift to park” message appears after car has already been shifted to park. Will not allow car to be turned off as the car thinks it’s still not in park. Known issue with earlier models of the malibu that warranted a recall of models 2019 and before. Seems like this is a continued issue in the 2020 model
NHTSA ODI #11633722
180,000 miles · Dec 20, 2024
Fuel System, Gasoline
The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 65 MPH, the message "Transport Mode" was suddenly displayed, and the vehicle decelerated and stalled. After restarting the vehicle, the failure persisted. The vehicle was taken to the local dealer who serviced the throttle body, but the…
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The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving approximately 65 MPH, the message "Transport Mode" was suddenly displayed, and the vehicle decelerated and stalled. After restarting the vehicle, the failure persisted. The vehicle was taken to the local dealer who serviced the throttle body, but the vehicle was not fixed. The manufacturer was not notified of the failure. The failure mileage was 180,000.
NHTSA ODI #11631844
Mileage unknown · Dec 11, 2024
Power Train
Trouble going into forward gears. hard shifts into reverse. Hard idle, had transmission valve body replaced in october. Same issues before and after replacement
NHTSA ODI #11630078
75,000 miles · Dec 10, 2024
Power Train
The contact owns a 2020 Chevrolet Malibu. The contact stated that upon parking and attempting to turn off the vehicle, the message "Shift to Park" was displayed while the gear shifter was already in park(P). The contact stated that upon shifting out of park(P) and shifting back to park(P) several times, the vehicle failed to res…
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The contact owns a 2020 Chevrolet Malibu. The contact stated that upon parking and attempting to turn off the vehicle, the message "Shift to Park" was displayed while the gear shifter was already in park(P). The contact stated that upon shifting out of park(P) and shifting back to park(P) several times, the vehicle failed to respond as needed, and the failure persisted. The contact stated that upon researching the failure online, the contact became aware that it was a common failure and that the battery needed to be disconnected. The contact disconnected the battery. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 75,000.
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence & remedy
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Additional source detail variants (2)
Seat Belts:rear/other:retractor
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Seat Belts:critical Fasteners
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Consequence: An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Remedy: Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA25005 · Dtn Air Bag Inflator Rupture
Opened Oct 21, 2025 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.
2020 Chevrolet Malibu Problems, Complaints & Recalls | Skip That Year