2018 Chevrolet Malibu

My check engine light will come on, a message will pop up on the screen saying, "steering assist reduced drive with care." When i come to a stop and my car goes into auto stop the car will completely shut down. This can be in the middle of the street or during traffic. It will take my car awhile to start back up. I was told it is a sensor that is going bad consistently, this has happened to me 3 times. This is a known issue with a lot of Chevy Malibu.

I WAS DRIVING ON THE INTERSTATE AT 75 MPH AND I WENT TO HIT THE BRAKES AND THEY DIDNT WORK I HAD TO TAKE MY FEET OFF THE GAS AND LET IT STOP ON ITS ON AND IT WAS SCARY. I GLAD TO BE ALIVE. AND WHEN I PUT THE CAR IN PARK IT STATED THE I NEEDED TO SHIFT TO PARK AND I COULDNT CUT THE CAR OFF SO AFTER CALLING SOMEONE TO COME GET ME FROM OFF OF THE SIDE OF THE RIDE. I HAD TO KEEP PUTTING THE GEAR IN PARK FOR IT TO GO IN PARK ANF THE MESSAGE WENT AWAY BUT IT KEEPS COMING ON.

The contact owns a 2018 Chevrolet Malibu. The contact stated that while her son was driving at an undisclosed speed with the brake pedal depressed all the way to the floorboard, the vehicle failed to reduce speed. As a result, he collided with the vehicle in the right lane on the rear driver's side. No air bags were deployed. No warning lights were illuminated. A police report was filed, but no injuries were reported. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine vacuum pump, resulting in a lack of vacuum for the brake booster. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 18V576000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 75,000.

On July 7, 2023, my Aunt was in a car accident that caused severe injuries to her body, face, and head. Her car is totaled. She believes the car's Lane Keep or Lane Departure systems are the cause of the accident. She has asked me to assist with reporting the accident and wants an investigation done. She received an "Lane Departure" warning about 3 days prior to the accident and again on the morning of the accident when she started the vehicle. She is unsure what the exact message said. When the accident occurred, she states she was vigilant, alert, and focused on driving. She was not on the phone and did not have any other distractions in the car at the time. She was driving on the Hwy when all of a sudden the car jerked her violently out of the lane and into a bridge. The car bounced off the bridge and ended up a ways down the road on the other side. She has a concussion, fractured sternum, fractured sinuses, cuts, bruises, and other injuries. Q. What component or system failed or malfunctioned, and is it available for inspection upon request? A. Yes, the vehicle is at the junk yard Q. How was your safety or the safety of others put at risk? A. Severe bodily damage Q. Has the problem been reproduced or confirmed by a dealer or independent service center? A. unknown Q. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A. We are looking into how to engage the manufacturer and others Q. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A. Yes, warning approximately 3 days before the accident and the morning of the accident.