2018 Chevrolet Malibu

I own a 2018 Chevy Malibu. At approximately 57,000 miles, the original engine experienced a vacuum pump failure that resulted in catastrophic engine damage. The engine was replaced by General Motors under the vehicle's warranty. I then drove the vehicle for approximately another 52,000 miles with the warranty replacement engine. At that point, I experienced a sudden loss of braking while driving. My vehicle was again diagnosed with a vacuum pump failure, and the vacuum pump was replaced. Approximately one week after the vacuum pump replacement, the warranty replacement engine suffered catastrophic failure. The repair facility diagnosed cylinder #3 scoring and informed me that the engine required replacement. I was told that the engine failure was related to the vacuum pump failure. Because the warranty replacement engine was no longer covered under warranty, General Motors initially declined to cover the repair. Initially, neither General Motors nor the Chevrolet dealership was willing to accept responsibility for the issue. After continued discussions, General Motors ultimately agreed to provide partial financial assistance as a goodwill adjustment. However, I was still left responsible for paying a substantial amount out of pocket to purchase and install a third engine. The cost has created a significant financial burden that I have struggled to afford, especially because the repair involved a component that I was informed has a known history of failure. I was also informed that vacuum pump failures are a known issue with these vehicles and that General Motors is aware of the problem, although no recall has been issued. I am submitting this complaint because I have experienced multiple vacuum pump failures, two catastrophic engine failures, and have now required three engines in the same vehicle. This has resulted in significant financial hardship, loss of use of my vehicle, and serious concerns about the safety and reliability of this vehicle.

I’ve reported this problem but as I got into the repair their was far more damaged that was caused due to the vacuum pump. It took out my exhaust camshaft and sent metal through out and the timing needs replaced as well. A shop would rather total my car than what it would cost to fix. I’m attempting to fix it myself but have been without my car for months now. This is created such a hardship and the money it’s continues to take as more and more needs to be fixed or replaced as well as all the gaskets and screws that are only one time use as well as parts like my high pressured fuel line I mean this lost keeps going. I and to replace the water pump as well and all due to this vacuum pump that’s been reported and reported and nothing has been done this is outrageous that what’s caused is so much more then just a vacuum pump it can destroy your vehicle miles don’t matter the less or if you have more the pump goes out when it feels like it. Creating more issues then it should and potentially totaling out a vehicle as it’s been said mine should be. So I’m trying to fix my car to prevent losing it and it’s been one thing after another and such a nightmare. The fact that this issue continues to be ignored is unacceptable and a complete disregard to public safety due to the serious safety issue as mine I could barley get my car to stop the breaks were hard and unable to push down without basically standing on them to get into stop at only 7-8 miles per hour I was moving when the vacuum booster went out. Someone should not have to die to have this issue addressed and to be taken seriously and made right! I can’t believe nothing has been done and that it’s not required to have to address this issue with the severity it bring to one’s safety as well as public safety is beyond me. This is a major lawsuit and people’s lives and lovely hood should be taken more seriously and instead nothing is being done. It’s very concerning to think what has to happen for this to be addressed!

Shift to park error message appears on dash after turning off the vehicle. I have to turn back on the vehicle and take it out of park and shift it back and forth from park to drive then back to park to get the vehicle to turn off. This first January 2020. It was fixed in February 2020. This issue has started again in November 2025. The same error code and same results as the car won't cut off unless you push start it and shift out of park and back a few times.