2018 Chevrolet Malibu

I was informed the vacuum pump went bad and rendered the vehicle inoperable. The vehicle would lose acceleration, shut off during auto stop and caused me to block traffic. The brakes also locked up, which almost caused me to crash in a residential neighborhood. I tried to see if there was a recall on this but I was told the recalls were handled in January of 2020 but I started driving the vehicle between July and August of 2020. This incident I'm reporting just happend 3 weeks ago. I realized there are many other issues regarding this matter and need this addressed because this almost caused bodily harm. The dealership wants me to pay for repairs on a vehicle that seem to have defective parts that jeopardise customer safety and is not being rectified.

I am writing to formally report a serious safety concern with my 2018 Chevy Malibu related to the brake booster vacuum pump. My vehicle has exhibited dangerous symptoms, including a hard brake pedal and reduced braking power, which I’ve now learned may be connected to a known defect affecting 2013–2022 Malibu models. These issues have significantly compromised my safety and that of others on the road. I’ve had to deal with sudden braking difficulties, and the repairs have caused financial stress I was not prepared for. I am now aware of the pending class action lawsuit (Johnson v. General Motors LLC) that details this same problem.

I am filing a complaint regarding a brake vacuum pump failure in my 2018 Chevrolet Malibu. The failure of the vacuum pump led to a complete loss of brake assist, making the brake pedal significantly harder to press. This issue directly resulted in a complete loss of braking ability, which posed a serious safety risk while driving. The vacuum pump in these models is camshaft driven, and its failure caused damage to the camshaft. This issue is documented under GM Technical Service Bulletin PIP5835 and is known to affect certain 2016-2022 Chevrolet Malibu models equipped with the 1.5L LFV engine. The brake failure due to this issue could have led to a life-threatening accident, and I am deeply concerned that other drivers may experience this same risk. Despite reaching out to GM and the dealership, goodwill assistance was denied for this known defect. I believe this is a major safety hazard that needs to be addressed immediately. Vehicle Mileage ~120,000 Repair Estimate: $2106 for camshaft, vacuum pump, and related components Incident: The brakes became unsafe leading to a dangerous life threatening driving situation

I repeatedly get a “reduced power to engine” alert on my dash which causes my car to decelerate and I lose my power steering. This last time, the alert popped up on my dash, my car decelerated, and then my brakes would not work. I could not push the brake down to stop my car and ended up in a ditch. My brakes are now hard and I cannot start my car because of it. I have already had the recall for this issue fixed in the past but this will be the 3rd time I have brought my vehicle in for the same problem. I had diagnostic codes ran on my car soon after the accident happened and have attached the pictures to this form.