2018 Chevrolet Malibu

The contact owns a 2018 Chevrolet Malibu. The contact stated that while the vehicle was parked, the message "Shift to Park" was displayed on the instrument panel. The gear shifter was shifted back into drive and then back into park to turn off the vehicle. The contact also stated that while driving approximately 65 MPH, the vehicle shuddered, started to lose automotive power, and then continued driving; however, the vehicle operated at reduced power and failed to exceed 30 MPH. The check engine warning light was illuminated. The vehicle was restarted; however, the failure persisted. The contact stated that there was an unknown liquid dripping underneath the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 180,000.

The contact owns a 2018 Chevrolet Malibu. The contact stated that the gear shifter was intermittently stuck in park(P). The contact turned the steering wheel, engaged and disengaged the parking brake several times, per the Owner's manual instructions, and the gear shifter was able to shift out of park(P). The vehicle was taken to an independent mechanic, where the failure recurred. The mechanic was able to move the gear shifter out of park(P) after several attempts. The mechanic was unable to diagnose the vehicle and referred the contact to a dealer for assistance. The contact contacted two dealers, who advised that there was no availability for an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,992.

The contact owns a 2018 Chevrolet Malibu. The contact stated that on several occasions while driving at various speeds, the message "Engine Power Reduced" was displayed, and the check engine warning light was illuminated. The contact stated that after 20 minutes of consecutive driving, the vehicle drove sluggishly and lost power. The vehicle was taken to an independent mechanic, where the check engine warning light was reset, but the diagnostic result was not provided. The vehicle was then taken to another independent mechanic where a diagnostic test could not be performed because the machine was unable to remain connected to the ECM. The vehicle was then taken to a dealer, but was not diagnosed. The contact stated that an unknown software update was performed; however, the failure persisted. The vehicle was taken to the same dealer where it was diagnosed and determined that three fuel injectors were weak, there was a crack in the lower oil pan, and that the oil pan needed to be replaced. The vehicle was partially repaired by replacing the oil pan, but the fuel injectors were not replaced. The contact stated that on several occasions during the summer, after turning the vehicle off, the message "Shift to Park" was displayed. The vehicle was turned on and the shifter was shifted several times and was turned off several times until the correct gear selection was recognized. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

The contact owns a 2018 Chevrolet Malibu. The contact stated that there was an oil leak coming from the engine. While driving at an undisclosed speed, the message "Engine Power Reduced" and "Service Stabili-trak" were displayed. Occasionally, the automatic emergency braking activated unexpectedly, and while the vehicle was stopped, the vehicle shuddered abnormally. The vehicle also decelerated and stalled occasionally. Additionally, the volume on the radio was stuck, the steering wheel command controls failed to operate as needed, and the air compressor was recently replaced. The contact associated the failures with NHTSA Campaign Number: 20V668000 (POWER TRAIN), 19V642000(ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE), 18V400000(AIR BAGS), and 18V358000(FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recalls. The vehicle was taken to the dealer where it was diagnosed with air compressor failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,842.

In 2020, I received multiple red recall notices in the mail regarding a safety issue. I scheduled an appointment with a Chevrolet dealership in Los Angeles and have a voicemail confirming the appointment. At the time, I did not follow through with ensuring the repair was fully completed, which I take responsibility for. However, the vehicle has continued to experience the same dangerous symptoms. My vehicle continues to display sudden “Engine Power Reduced” warnings while driving at freeway speeds. The car abruptly slows down and limits acceleration, forcing me to pull over and turn the vehicle off and back on to reset it. During these events, the steering wheel becomes extremely difficult to turn, creating a dangerous situation, particularly at high speeds. The vehicle also appears to have ongoing issues with the push-button start/stop system. Although I did not pursue the issue further at the time, I am now seeking to have it properly addressed because the safety risk remains and another family member is currently driving the vehicle. When I recently attempted to verify the recall status, both the Chevrolet website and other sources show no open recalls. However, the symptoms persist exactly as before, I cannot find the little red notices that were sent but I do have a voicemail from someone at Chevy confirming the appointment that I made because of the recall notices. This issue presents a serious safety hazard due to sudden loss of engine power and steering assist on highways. I respectfully request investigation into whether the recall was improperly marked as completed. Furthermore, can you provide me with the full recall and service history on my VIN including closed recalls and warranty repairs? I know recalls do not expire so I’m confused as to why no one wants to help me now. I appreciate your time.

The contact owns a 2018 Chevrolet Malibu. The contact stated that there was a failure near the fuse box. Additionally, there was a grinding sound coming from the vehicle while the brake pedal was depressed. There were no warning lights illuminated. The contact stated that the engine warning light was illuminated prior to the failure. The ECM and PCM were diagnosed, and DTC: P0689 was retrieved. The vehicle was undrivable. An appointment was scheduled; however, the vehicle was not yet diagnosed or repaired due to the cost of the diagnostic test. The vehicle was inspected by an independent mechanic who checked the spark plugs, cylinders, and fuses; however, the vehicle still failed to start. The vehicle was not repaired. The manufacturer was contacted and notified of the failure; however, the contact was placed on hold. The contact disconnected the call because no one returned to the call. The failure mileage was 123,334.

2018 Chevrolet Malibu Premier with approximately 50,000 miles displayed a persistent “Shift to Park” message. The vehicle would not consistently recognize that it was in park, preventing the vehicle from shutting off properly and creating a safety concern. Dealer diagnosed a faulty transmission shifter assembly that was not sending a strong signal to the body control module (BCM). The shifter assembly was replaced at a cost of $611.31. This appears to be a known recurring defect affecting similar model year Malibus. Filing complaint to document safety-related failure.