2017 Chevrolet Malibu

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND POWERED DOWN WITHOUT WARNING IN TRAFFIC. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION (500 WASHINGTON BOULEVARD, LAUREL, MD 20707, (866) 525-2985), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY DECELERATED TO 5 MPH. AFTERWARDS, THE VEHICLE WAS NOT ABLE TO BE DRIVEN OVER 20 MPH. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO JIM KERAS CHEVROLET (2000 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE IT WAS DIAGNOSED THAT THE THROTTLE PEDAL POSITION SENSOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,621.

WHILE DRIVING IN THE HIGH WAY WARNING ENGINE LIGHT CAME ON WITH ENGINE REDUCED POWER AND MY GAS PEDAL STOPPED RESPONDING AND MY SPEED WAS REDUCED DRAMATICALLY WHILE DRIVING ALMOST CAUSED ME TO CRASH. I TOOK MY CAR TO MECHANIC SHOP AND IT HAS BEEN THERE FOR OVER 2 WEEKS BECAUSE THE PART IS ON BACK ORDER WITH NO STATUS. THE DEALER TOLD ME THAT IT IS NO LONGER COVERED OVER 36,000. MY CAR HAS 37,000 ON IT.

WHILE DROPPING OFF MY CHILDREN AT SCHOOL THE CAR CAME TO A COMPLETE STOP AND WENT INTO AUTO STOP. WHEN RELEASING THE PEDDLE SO THE CAR COULD TURN BACK ON THE WHOLE DASH BOARD AND THE RADIO SCREEN COMPLETELY CUT OFF AND WHEN THE CAR TURNED OFF IT ALL SWITCHED BACK ON. THE DASH SCREEN FLAGGED AND SAID STEERING ASSISTANT IS REDUCED DRIVE WITH CARE. THIS REPEATEDLY HAPPENDED ANOTHER TWO TIMES EVERYTIME I CAME TO A COMPLETE STOP. AFTER THE THIRD TIME THE CAR DID NOT TURN OFF AT ALL. IN THE PAST I HAVE HAD THE ERROR MESSAGE COME ON WHEN THE CAR WOULD COME TO A STOP AND THE CAR WOULD TURN BACK ON BUT I AM BEGINNING TO BECOME VERY WORRIED BECAUSE NOW THE WHOLE DASH BOARD AND RADIO ARE TURNING OFF. I WAS ON A REGULAR CITY STREET BUT AM WORRIED WHEN I RETURN TO WORK AFTER MY VACATION I WILL GET STRANDED. I AM ATTACHING SCREENSHOTS OF A VIDEO I WAS ABLE TO CAPTURE ON THE THIRD TIME THIS HAPPENED TO ME. THE TIME IS ATTACHED ALSO.

AT LEAST TWICE A DAY, WHILE DRIVING, I'LL RANDOMLY GET A MESSAGE ON MY MESSAGE BOARD STATING 'ENGINE POWER REDUCED' AND THEN MY CAR WILL SLOW DOWN. I'M UNABLE TO SPEED UP, MY ENGINE LIGHT COMES ON AND I HAVE TO FIND A SAFE SPOT TO PULL OVER, SHUT THE CAR OFF AND WAIT ABOUT 10-15 MINUTES BEFORE I CAN RESTART IT. ONCE I RESTART IT I CAN DRIVE BUT MY ENGINE LIGHT REMAINS ON. I'VE TAKEN IT BACK TO THE DEALERSHIP I GOT IT FROM BUT THEY ARE TELLING ME NOTHING IS WRONG AND THAT IT'S JUST A SENSOR.

SO I BOUGHT MY CAR BACK IN 2017 MY CAR IS ALMOST 1 1/2 YEARS OLD SENCE ME AND MY HUSBAND BOUGHT IT. SO MY HUSBAND WAS TAKING OUR KIDS TO SCHOOL WHEN THE ENGINE LIGHT CAME ON AND SAID REDUCE SPEED AND OUR CAR SLOWED DOWN AND CAN'T GO PASS 25 I CALLED THE GATEWAY CHEVROLET IN AVONDALE ARIZONA. THEY LOOKED AT THE CAR AND SAID THE PARTS WHERE ON BACK ORDER AND MY CAR DIDN'T FALL UNDER WARRANTY I AM SO UP SET EVERY SENCE I HAVE HAD THIS CAR I HAVE HAD ONE ISSUE AFTER ANOTHER I DO NOT KNOW WHAT TO DO I AM PAYING FOR A ALMOST BRAN NEW CAR THAT HAS SPENT MOST OF THE TIME HAVEING ISSUES

WHILE DRIVING THE VEHICLE I CAME TO A COMPLETE STOP WHILE WAITING TO MAKE A LEFT TURN ON A BUSY CITY STREET AND THE VEHICLE SHUT OFF THEREFORE REMAINING IN THE INTERSECTION FROM ON COMING TRAFFIC, IN OTHER TERMS THE VEHICLE DIED ON ME. I WAS UNABLE TO DO ANYTHING DUE TO NO CURRENT .THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WITH THIS VEHICLE.

AS I WAS DRIVING DOWN THE HIGHWAY LAST NIGHT, (02-26-2019) MY VEHICLE DETECTED AN ISSUE THAT TRIGGERED MY CHECK ENGINE LIGHT. IT ALSO FLASHED A MESSAGE THAT STATED, "ENGINE REDUCED POWER" AND IT WOULD NO LONGER ACCELERATE AT THAT POINT. I TRIED PRESSING THE ACCELERATOR MULTIPLE TIMES HOWEVER, MY VEHICLE CONTINUED TO SLOW DOWN. I HAD TO STOP ON THE SIDE OF THE BUSY HIGHWAY TO TURN MY CAR OFF AND BACK ON AGAIN IN ORDER TO GET IT TO MOVE AGAIN. MY CHECK ENGINE LIGHT HAS REMAINED ON SINCE THEN. I PURCHASED THIS VEHICLE BRAND NEW LESS THAN 2 YEARS AGO FROM THE CLAY COOLEY CHEVROLET DEALER IN DALLAS TEXAS. WHEN I CALLED THEM THIS MORNING I WAS TOLD BY A SERVICE TECHNICIAN THAT MULTIPLE CUSTOMERS HAVE BROUGHT THEIR CARS IN FOR THE SAME ISSUE. I WAS INFORMED THAT IT IS AN ACCELERATOR ISSUE AND NOT COVERED UNDER MY POWER TRAIN WARRANTY. SEEING THAT THIS IS AN ON GOING ISSUE WITH THIS EXACT MAKE AND MODEL VEHICLE, IT NEEDS TO BE RECALLED AND TAKEN OFF OF THE MARKET UNTIL THE PROBLEM IS RESOLVED.