2017 Chevrolet Malibu

WHILE DRIVING MY 2017 CHEVROLET MALIBU ON THE HIGHWAY WITH MY SON IN THE CAR, THE DRIVER SCREEN DASH FLASHED A MESSAGE 'ENGINE POWER REDUCED', THE CHECK ENGINE LIGHT TURNED ON, AND THE CAR IMMEDIATELY LOST POWER MAKING IT DIFFICULT TO DRIVE SAFELY. AFTER THIS HAPPENED, MY CAR WOULD NOT EXCEED 45 MPH AND WOULD NOT SHIFT. AFTER PULLING MY CAR TO THE SIDE OF THE BUSY HIGHWAY AND LETTING IT SET, I WAS ABLE TO GET MY CAR TOWED TO MY HOME. THIS HAS SINCE HAPPENED FIVE ADDITIONAL TIMES AND IS HAPPENING AT A MORE RAPID RATE. I TOOK MY CAR THE OREILLEYS AND AUTOZONE TO HAVE THEM RUN A GENERAL DIAGNOSTIC CHECK AND THE ERROR CODE BEING RETURNED WAS 'P2138' - 'THROTTLE/PEDAL POSITION SENSOR/SWITCH D / E VOLTAGE CORRELATION'. I THEN SET UP AN APPOINTMENT WITH THE CHEVROLET DEALERSHIP, WHERE TECHNICIANS ALSO RAN A MORE THOROUGH DIAGNOSTIC TEST AND FOUND MY CAR NEEDED A NEW ACCELERATOR PEDAL POSITION SENSOR. THIS PART IS NOT FUNCTIONING AS IT IS SUPPOSED TO AND AT THE VERY LEAST IS AN EXTREME SAFETY HAZARD.

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE CHECK ENGINE AND ENGINE REDUCED INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STEVE RAYMAN CHEVROLET (678-269-7886, LOCATED AT 2155 COBB PKWY SE, SMYRNA, GA 30080) WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST AND REPLACED THE THROTTLE CONTROL CABLES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

CAR WILL INDICATE 'ENGINE POWER REDUCED' AND WILL ABRUPTLY REDUCE SPEED. THIS IS A MAJOR SAFETY CONCERN NOT ONLY TO MYSELF BUT OTHER DRIVERS ON THE ROAD AS WELL. WHY IS THERE NO RECALL FOR THIS PROBLEM? I SEE IT IS A MAJOR PROBLEM WITH THESE MODELS OF CHEVY MALIBU. HAPPENS EVERYDAY, MOST OF THE TIME MORE THAN ONCE. MY COMMUTE TO WORK IS ABOUT 25MIN AND IT DID IT 3 TIMES TODAY.

ENGINE LIGHT ON CONTINUALLY AND NEVER WENT OFF; I DROVE TO DEALER WHO SAID THE GAS CAP AREA OF FUEL LINE WAS LEAKING; NEEDS TO BE REPLACED THEY SAID AND TRIED TO ORDER IT FROM GM BUT THEY DO NOT HAVE THE PART; THEY ORDERED THE PART AND CANNOT TELL ME WHEN IT IS COMING. THEY COULD NOT ADVISE ME ON THE SAFETY OF THIS CONDITION. I KNOW SOMEONE WHO HAD A SIMILAR PROBLEM WITH THEIR MODEL CAR. CAN I DRIVE THIS OR SHOULD THE DEALER GIVE ME A LOANER? I AM STILL UNDER THE 3 YEAR BUMPER TO BUMPER WARRANTY. WE HAVE ALWAYS HAD PROBLEMS FILLING THE CAR AND IT IS NEVER COMPLETELY FULL. WE HAVE BROUGHT IT TO DEALER SEVERAL TIMES ABOUT THIS WITH NO ADVISE. THEY DID RECALIBRATE ONE TIME. THEY SAID IT WAS AN ISSUE WITH THE DASH BOARD REPORTING LESS GAS THAN IS IN THE TANK. PLEASE LET ME KNOW ABOUT THIS AS WE CONTINUE TO DRIVE THE CAR.

FOR THREE WEEKS I HAVE BEEN GETTING A "SHIFT TO PARK" ERROR WHEN I PLACE CAR IN PARK. IT PREVENTS ME FROM FULLY TURNING CAR OFF AND WILL NOT ALLOW DOORS TO LOCK. I HAVE TO PLAY WITH THE SHIFTER TO GET THE WARNING TO COME OFF. LAST WEEK IT WAS IN THE SHOP AT BASIL CHEVROLET IN DEPEW, NY AND THEY REPLACED THE SHIFT RELAY AND IT IS STILL DOING IT. TODAY WHILE DRIVING DOWN THE HIGHWAY MY CAR SUDDENLY SHOWED THE CHECK ENGINE LIGHT, THE TRACTION CONTROL LIGHT, SLOWED DOWN TO APPROXIMATELY 10-15 MILES PER HOUR AND SHOWED "REDUCED ENGINE POWER" WARNING ON THE DASHBOARD. I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I WAS ABLE TO GET INTO A PARKING LOT BUT THE CAR WOULD NOT SHUT OFF AND THE "SHIFT TO PARK" WARNING SHOWED. FINALLY GOT THAT ERROR TO GO OFF AND SHUT OFF CAR. CAR WAS ABLE TO RESTART WITH ONLY THE ENGINE LIGHT ON. STAYED ON FOR THE NEXT 35 MILES. JUST WENT BACK OUT AT LUNCH TIME AND NOW NO LIGHTS AND IT WAS DRIVING FINE UNTIL I TRIED SHUTTING OFF AND THE "SHIFT TO PARK" WOULDN'T GO OFF NO MATTER HOW MUCH I TRIED TO WIGGLE THE HANDLE. CAR GOING BACK TO DEALER AT 5PM.

ON JULY 22, 2019 WHILE OUT OF TOWN, MY CAR WENT INTO REDUCED ENGINE POWER MODE, EVERYTHING LOCKED UP AND THE CAR CUT OFF. THE CAR WOULD NOT START BACK UP. I HAD THE CAR TOWED TO THE CLOSEST SHOP WHERE IT WOULD SIT FOR ABOUT A MONTH AND A HALF. I WAS TOLD THAT INITIALLY IT WAS A SENSOR, THEN COME TO FIND OUT THE CAMSHAFT NEEDED TO BE REPLACED. IT TOOK A FEW WEEKS TO GET THE PARTS AS THEY SAID THEY WERE ON BACK ORDER. FINALLY I GET THE MONEY TO PICK THE CAR UP. UPON GETTING INTO THE CAR ON OCTOBER 12, WHILE STILL AT THE DEALERSHIP THE ENGINE LIGHT CAME ON. NOW I AM TOLD THAT THE SENSORS AND PISTONS NEED TO BE REPLACED. THE CAR HAS 89,000 MILES ON IT AND OVER ALL THE TOTAL REPAIRS WILL BE OVER SEVEN THOUSAND DOLLARS. I HAVE SENT SOME DOCUMENTATION TO THE DEALERSHIP WITH REGARDS TO CUSTOMER SATISFACTION PROGRAM NUMBER N182195660 ATTACHED BELOW. THIS DESCRIBES EVERYTHING THAT HAS BEEN WRONG WITH MY CAR THIS TIME IN THE SHOP AND THE REPAIRS THAT THEY NEED DO WITH THE PISTONS AS OF NOW. I HAVE REACHED OUT TO GM TO OPEN A CASE TO SEE IF MY CAR COULD BE PART OF THIS NOTIFICATION, THOUGH THEY HAVE INITIALLY TOLD ME ITS NOT, ITS TOO OBVIOUS THAT THE CAR MEETS EVERYTHING THAT IS DESCRIBED IN THE NOTICE.

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 25 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE AND THE VEHICLE BEGAN TO STALL. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE TO ART MOEHN CHEVROLET HONDA (2200 SEYMOUR RD, JACKSON, MI 49201, 517-787-7700) WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE CAMSHAFT THAT BURST AND SPREAD METAL FRAGMENTS THROUGHOUT THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT FINANCIAL ASSISTANCE TOWARDS THE COST OF A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.