2016 Chevrolet Malibu

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING OR PULLING OFF FROM A STOP, THERE WAS A KNOCKING SOUND COMING FROM UNDERNEATH THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF BOWIE (16610 GOVERNOR BRIDGE RD, BOWIE, MD 20716), AND WAS DIAGNOSED THAT THE REAR SUSPENSION KNUCKLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,990.

MY MALIBU LS HAS 28000 MILES I JUST PURCHASED FROM A CHEVY DEALERSHIP. I FIRST NOTICED ONE POP WHEN I WAS DRIVING AT A VERY LOW SPEED, THEN NOTICED WHEN I WOULD ACCELERATE FROM A RED LIGHT IT WOULD POP. WHEN IT IS WARMER OUTSIDE IT IS ALMOST EVERYTIME I STOP AND GO. I CAN ALSO LAY DOWN THE BACK SEATS AND PUT WEIGHT IN THE TRUNK AND YOU CAN HEAR THE POPPING NOISE. EVERYTIME ITS JUST ONE LOUD POP WHEN SOMEONE IS SITTING IN THE BACK SEAT YOU CAN ALSO HEAR IT.

THERE ARE SEVERAL HUNDRED COMPLAINTS ONLINE ABOUT A THUMPING NOISE COMING FROM REAR OF 2016-2018 CHEVY MALIBU OF ALL TRIM TYPES, PARTICULARLY AT LOW SPEEDS OR WHEN ONE SIDE OF REAR OF VEHICLE GOES OVER SMALL BUMPS. GM PUT OUT A SERVICE BULLETIN RECOMMENDING THAT DEALERSHIPS AND SERVICE TECHNICIANS ADD A WASHER TO TOP OF BOTH REAR SHOCKS AND POSSIBLY REPLACE REAR SUSPENSION KNUCKLES. MANY DEALERSHIPS GIVE CUSTOMERS 'THE RUNAROUND', REQUIRING THEM TO PAY FOR DIAGNOSTIC FEES AND REPAIRS, PERFORMING OTHER REPAIRS AND REPLACEMENTS THAT DO NO FIX THE PROBLEM, AND TELLING CUSTOMERS TO JUST DEAL WITH IT. THIS REAR KNUCKLE PART IS ON A NATIONAL BACK ORDER, CAUSING DELAYS OF APPROXIMATELY 6 MONTHS FOR THE SAFE AND TIMELY REPAIR OF THIS ISSUE. WITHOUT THESE WASHERS ON THE REAR SHOCKS, THE TOP OF THE SHOCK MAKES PHYSICAL CONTACT WITH THE BOTTOM OF THE STRUT MOUNT, CAUSING THE SUSPENSION KNUCKLE TO FAIL, WHICH THEN CAUSES BUSHINGS TO FAIL. THIS IS A VERY SERIOUS SAFETY HAZARD THAT CHEVROLET IS LARGELY IGNORING.

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING AT ANY SPEED, A POPPING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT STATED THAT SHE DID NOT WANT TO PAY FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

THE REAR SUSPENSION OF OUR CAR STARTED MAKING A METALLIC POPPING NOISE WHEN WE DROVE OVER BUMPS OR ACCELERATED FROM A TRAFFIC LIGHT. THE SOUND ALSO OCCURRED WHEN SOMEONE SAT IN THE REAR SEAT WITH THE CAR PARKED. INTEGRITY CHEVROLET OF CHATTANOOGA, TN DETERMINED THAT BOTH KNUCKLES IN THE REAR SUSPENSION NEEDED TO BE REPLACED. THE SERVICE WRITER TOLD ME THAT IF THIS HAD BEEN LEFT UNADDRESSED, IT COULD CAUSE A SAFETY ISSUE AS THERE WAS METAL RUBBING AGAINST METAL.

I WAS DRIVING NORTHBOUND ON I-435 WHEN AVOIDING AN ACCIDENT. I PRESSED MY BRAKE AS HARD AS I COULD. MY VEHICLE DID NOT STOP SO TO AVOID CAUSING A SERIOUS ACCIDENT I WENT OFF ROAD IN THE CENTER OF THE TWO HIGHWAYS. AFTER HITTING THE GUARDRAIL TO STOP MY VEHICLE FROM FALLING INBETWEEN THE OVERPASS. MY AIRBAGS DID NOT DEPLOY . I FEEL SOME CONCERN AFTER HAVING MY BREAKS CHECKED AND TOLD THEY WERE GOOD. THEN IF I'M AT STOP AND I RELEASE THE BREAK FOR MY CAR TO START BACK UP. I GIVE IT A SECOND AND THEN PRESS THE PEDDLE IT DOES NOT MOVE WHICH HAS ALMOST CAUSED ME TO HOLD UP TRAFFIC OR ALMOST BEING HIT WHEN VEHICLES WERE AT SAFE DISTANCES.

TL* THE CONTACT OWNS A 2016 CHEVROLET MALIBU. WHILE DRIVING, THE VEHICLE INTERMITTENTLY SHOOK, DECELERATED, AND THE BATTERY FAILED. IN ADDITION, THE DOOR LOCKS WOULD NOT OPERATE, WHICH PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE DEALER (ALL STAR CHEVROLET, 11377 AIRLINE HWY, BATON ROUGE, LA 70816) REPLACED THE BATTERY AND THE COIL SPRING, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.