2015 Chevrolet Malibu

SEPT 2019 THE CHECK ENGINE LIGHT CAME ON IN MY 2015 CHEVROLET MALIBU. DEALER DETERMINED PART# 12633613, ROCKER ARM CONTROL VALVE, IS THE SOURCE OF THE CHECK ENGINE LIGHT AND NEEDS TO BE REPLACED. I CAN NOT GET THE PART THRU DEALER OR AFTERMARKET. I AM IN CONTACT WITH THE DEALER ON A WEEKLY BASIS AND THERE IS NO ETA ON OBTAINING THE PART. I FILED A CASE WITH CHEVROLET ALSO AND THEY ALSO HAVE NO ETA. EVERY TWO DAYS A CHEVY REP CALLS ME TO TELL ME THERE IS NO UPDATED INFORMATION. THIS PART AFFECTS MALIBU'S & IMPALA'S AND IF YOU LOOK ONLINE THERE ARE HUNDREDS, IF NOT THOUSANDS, OF PEOPLE THAT NEED THE SAME PART. THERE ARE EVEN ONLINE FORUMS DEDICATED TO THIS PARTICULAR PART PROBLEM. OBVIOUSLY THERE IS A PROBLEM WITH THE DESIGN OF THE PART FOR THIS MANY PEOPLE LOOKING FOR REPLACEMENTS. THIS IS A DEFECTIVE PART AND CHEVROLET APPARENTLY IS NOT DOING ANYTHING TO FIX IT.

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VARIABLE TIMING OIL CONTROL SENSOR FAILED AND THE VEHICLE FAILED TO START. THE CONTACT MANUALLY DISCONNECTED AND RECONNECTED THE BATTERY TO BE ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO (NEIL HUFFMAN CHEVROLET BUICK GMC OF FRANKFORT 1220 VERSAILLES RD #102, FRANKFORT, KY 40601) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A DEFECTIVE OIL CONTROL SENSOR. THE CONTACT WAS INFORMED THAT THE PART WAS INDEFINITELY ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

THE ROCKER ARM CONTROL VALVE HAS TO BE CHANGED ON MY CAR. GENERAL MOTORS AND CHEVEROLET CONTINUES TO SAY THEY DON'T KNOW WHEN THEY ARE GOING TO GET THE PART. MY CHECK LIGHT HAS BEEN ON AND I NEED THIS MATTER CORRECTED. I JUST WANT TO BE ABLE TO BUY THE PART AND GET IT FIXED. I HAVE BEEN WAITING SINCE NOVEMBER OF 2019. THE PART NUMBER IS 12633613.

UNKNOWN - EVERY TIME IT RAINS OR SNOWS, SOMEHOW WATER GETS IN MY CAR. THE WINDOWS ARE COMPLETELY SHUT, DOORS ARE CLOSED, AND TRUNK IS TOO. HOWEVER, THE AREA FOR MY SPARE TIRE FILLS UP WITH WATER. IT IS NOW CAUSING MY BACK SEAT AND SEAT BELTS TO GET SOAKED. THE TOP THAT COVERS MY SPARE TIRE HAS FALLEN THROUGH. MOLD AND MILDEW ARE DEVELOPING AND THE SMELL TAKES OVER MY CAR.

CAR WAS INITIALLY BROUGHT TO INDEPENDENT SERVICE CENTER IN SAVANNAH, GA. THEY WERE ABLE TO REPLICATE THE PROBLEM WITH THE BRAKING SYSTEM, BUT COULD NOT DETERMINE THE ROOT CAUSE. SPECIFICALLY, THE BRAKES FAIL WHEN THE CAR IS PLACED IN REVERSE. IT MAY BE TEMPERATURE SENSITIVE AS IT IS EXPERIENCED WHEN THE CAR IS STARTING UP - TYPICALLY IN THE MORNING. THEY SOUGHT HELP FROM VADEN CHEVROLET IN SAVANNAH, GA. THE CAR WAS IN THEIR POSSESSION FOR 1+ WEEKS AND THEY DID NOT FIND A PROBLEM WITH THE BREAKING SYSTEM. THE CAR WAS THEN RETURNED TO THE INDEPENDENT SERVICE CENTER WHERE THEY CONTINUE TO STUDY THE PROBLEM. WHEN THE CAR WAS RETURNED TO INDEPENDENT SERVICE CENTER AND VADEN FAILED TO ACKNOWLEDGE THIS SAFETY ISSUE, I CONTACT GENERAL MOTORS (1-866-636-2273) TO REPORT THIS SAFETY ISSUE DIRECTLY. THE INDIVIDUAL MY CASE WAS ASSIGNED TO, "[XXX]", DID NOT FOLLOW UP ON ACTION ITEMS AND WHEN I TRIED TO RETURN HER CALLS, HER VOICEMAIL BOX WAS FULL. I ASKED FOR THIS CASE TO BE ESCALATED TODAY (2/5/2020), BUT SHE INDICATED SHE WAS AT THE TOP - NO ONE TO ESCALATE ISSUE TO. WHEN I ASKED IF SHE REPORTED DIRECTLY TO GM'S CEO, [XXX] , SHE STATED SHE DID NOT KNOW WHO THAT WAS. I HAVE BEEN WITHOUT A CAR FOR QUITE SOMETIME NOW (MONTHS) AND WOULD LIKE THIS SAFETY ISSUE TO BE ACKNOWLEDGED BY GM AS IT WAS ACKNOWLEDGED BY MY INDEPENDENT REPAIR CENTER. I AM TRYING TO PREVENT A SERIOUS PROBLEM (BRAKES FAILING WHILE CAR IS IN USE), BUT GM IS NOT LISTENING. I WILL NOT DRIVE MY CAR UNTIL IT IS ADDRESSED, BUT IT'S QUITE POSSIBLE THIS PROBLEM EXISTS IN OTHER 2015 CHEVY MALIBU'S WHERE PERHAPS THE DRIVERS AREN'T YET AWARE OR DON'T UNDERSTAND THE POTENTIAL SERIOUSNESS OF THIS ISSUE WITH AN UNADDRESSED, UNKNOWN ROOT CAUSE. I'M GRATEFUL FOR ANY ASSISTANCE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN SEPT OF 2019, MY CHECK ENGINE LIGHT CAME ON FOR MY 2015 CHEVY MALIBU. I TOOK IT TO THE DEALERSHIP AND IT RAN THE CODE P2646, AND THE THEY TOLD ME THAT I NEEDED THE GM PART 12633613. THEY ATTEMPTED TO ORDER IT, BUT SAID IT WAS ON BACKORDER AND HAD BEEN FOR A WHILE AND THEY WOULD LOOK INTO IT FOR ME. HERE IT IS, FEB OF 2020 AND STILL NO PART. GM THAT THE PART HAS BEEN DISCONTINUED AND THERE IS NO ETA FOR A NEW PART. THEY TOLD ME IT WAS OKAY TO DRIVE, BUT IT HAS A ROUGH IDLE, POWER SURGES, IT CAN BARELY ACCELERATE AND IT HAS STALLED ON ME SEVERAL TIMES. THEY KEEP TELLING ME OH IT'S A "PART DELAY". NO, IT'S NOT ! YOU DON'T MAKE THE PART ANYMORE. THERE ARE THOUSANDS OF PEOPLE WHO HAVE THE 2014-2015 MALIBU'S & IMPALA'S WITH THE SAME ISSUE. THEY NEED TO ISSUE A RECALL AND FIX THESE CARS. MY CAR IS LESS THAN 5 YEARS OLD & THERE IS NO REASON THAT THEY SHOULDN'T HAVE A VERY SIMPLE, $60 PART FOR IT.

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH THE VEHICLE HIT A DEER. THE DEER WAS STRUCK ON THE PASSENGER'S SIDE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE THERE WERE NO DEPLOYMENT OF THE AIR BAGS. THERE WERE NO INJURIES SUSTAINED. THE CONTACT STATED THAT THERE WAS ALSO DAMAGE TO THE HOOD OF THE VEHICLE. THE HEAD OF THE DEER ALSO CAUSED DAMAGE TO THE PASSENGER'S SIDE FRONT DOOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FIRST TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER. THE INSURANCE COMPANY ADJUSTER EXAMINED THE VEHICLE AND HAD NOT YET DETERMINED IF THE VEHICLE WOULD BE A TOTAL LOSS. THE VEHICLE WAS TOWED TO (PAT O'BRIEN CHEVROLET VERMILION 2315 OH-60, VERMILION, OH 44089 (888) 392-1095) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000.

I OWN A 2015 MALIBU THAT HAS A CHECK ENGINE LIGHT THAT IS ON. IT NEEDS A PART (#12633613) THAT HAS NOT BEEN PRODUCED BY GM SINCE AT LEAST LAST AUGUST WHEN MY CHECK ENGINE LIGHT FIRST CAME ON. CONSEQUENTLY MY CAR WILL NOT PASS INSPECTION SO I CANNOT GET LEGAL LICENSE PLATES. GM IS AWARE OF MY SITUATION. I HAVE BEEN ASSIGNED A CASE NUMBER [XXX]. MY CASE HAS BEEN 'ESCALATED'. I HAVE SPOKEN TO MY CASE MANAGER, [XXX], FOR A MONTH NOW AND THIS WEEK WAS TOLD I HAVE NEW CASE MANAGER, [XXX], WHO IS HIGHER UP THAN [XXX]. WELL TODAY [XXX] FROM GM CALLED. SHE HAD NO ANSWERS FOR ME ON THE CAR. THE ONLY POSITIVE POINT IS THAT SHE CALLED ME FROM DETROIT. SO IT LOOKS LIKE I FINALLY GOT TO SOMEONE AT HEADQUARTERS. 'SHE UNDERSTANDS WHY I AM UPSET', AND WISHES THERE WAS SOMETHING MORE SHE COULD DO FOR ME BUT UNFORTUNATELY ALL SHE COULD TELL ME WAS 'THAT MY CASE HAS BEEN ESCALATED.' ADDITIONALLY, SHE COULD NOT TELL ME MY PART WAS BEING PRODUCED. SHE COULD NOT GIVE ME ANY SIGN THAT GM PLANNED TO DO ANYTHING TO HELP RESOLVE MY PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY ENGINE LIGHT CAME ON 9/4/19 AND IT WAS DISCOVERED THAT I NEED THE ROCKER ARM SELANOID VALVE REPLACED. THE DEALERSHIP INFORMED ME IT'S BEEN ON BACK ORDER SOME JUNE 2019. IT IS NOW 1/28/2020 AND CHEVY HAS YET TO PROVIDE ANY INFORMATION ON WHEN PART WILL BE MANUFACTURED AND AVAILABLE. NO DEALERSHIP IN THE COUNTRY HAS THIS PART. VEHICLES MOSTLY AFFECT ARE 2014-2015 BUT MY DEALERSHIP HAS BEEN RECEIVING CALLS UP TO YEAR 2017. THE DEALERSHIP HAS ALSO MENTIONED THAT THE AFTER MARKET VERSION OF THE PART IS BEING PULLED FROM THE MARKET. CHEVY HAD YET TO TAKE RESPONSIBILITY AND ISSUE A RECALL OR EVEN MANUFACTURER A NECESSARY PART FOR THE ENGINE!