2014 Chevrolet Malibu

TL* THE CONTACT OWNED A 2014 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, WHEN A DEER SUDDENLY CAME FROM THE FRONT DRIVER SIDE OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO IT. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT RECEIVED NECK, INTERNAL BRUISING ON THE LEFT SIDE OF THEIR BODY, CHEST AND ABDOMINAL AREA INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT HAD NOT SPOKEN WITH THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,194.

DRIVING DOWN FREEWAY ABOUT 70 MPH WHEN ALL OF A SUDDEN I HEAR A CHIME THEN ENGINE SEEMS TO DOWNSHIFT BUT IT ACTUALLY REDUCED SPEED QUICKLY. I LOOK UP AT DASH AND SEE THAT IT SAYS, 'ENGINE POWER IS REDUCED'. I THEN NOTICE TO THE LEFT OF DASH THAT THE ENGINE PIC IS LIT UP. I PUT MY HAZARD LIGHTS ON AND EXIT THE FREEWAY RIGHT AWAY. WHAT I WOULD NORMALLY DO IS OPEN UP THE OWNERS MANUEL AND FIND OUT A LITTLE MORE TO WHAT'S GOING ON. I JUST PURCHASED THE CAR AND IT DIDN'T COME WITH ONE. I DECIDED TO TAKE SIDE STREETS THE REST OF WAY HOME. WHEN I GOT HOME I SHUT CAR OFF THEN STARTED IT UP AGAIN AND IT STILL HAD THE SAME MESSAGE.

ON 7/5/20 THE VEHICLE WAS IN MOTION GOING DOWN THE HIGHWAY AND THE HIGH PRESSURE FUEL PUMP MOUNTED ON THE ENGINE BROKE LOSE, DROPPED INTO THE ENGINE AND TORE APART THE ENGINE. WAS TOWED AND FIXED BY CLOSEST GM DEALERSHIP (DEERY BROTHERS, WEST BURLINGTON, IA). THERE IS A RECALL FOR A BAD WELD ON THE HIGH PRESSURE FUEL PUMP FOR 2016-2018 MALIBU'S RESULTING IN THE EXACT ISSUE I HAD ON MY 2014. THE DEALERSHIP SAID GM, CHEVROLET AND THE DEALERSHIP (WHICH IS A GM CERTIFIED DEALERSHIP WHERE I BOUGHT THE CAR CERTIFIED PRE-OWNED IN 2018) SAID THEY ALL BARED NO RESPONSIBILITY FOR THE ISSUE. I PAID $3,128 FOR THE REPAIR ON 7/17/20. TWO DAYS AFTER BRINGING MY CAR HOME, THERE IS AN OIL LEAK THAT WAS NEVER THERE BEFORE. THE DEALERSHIP SAYS THIS IS A HOLE IN THE OIL PAN, AND AGAIN IS MY RESPONSIBILITY TO PAY FOR IN FULL TO BE FIXED. I RECEIVED A LETTER FROM CHEVROLET ON 7/16/20 SAYING THERE IS A RECALL FOR MY VIN # FOR AN OIL PRESSURE VALVE. INCORRECT OIL PRESSURE COULD HAVE CAUSED THE HIGH PRESSURE FUEL PUMP TO EXPLODE CAUSING THE ISSUE ON 7/9/20. I DO NOT BELIEVE THAT BETWEEN THE TWO RECALLS ISSUED BY CHEVROLET FOR MY CAR MODEL I SHOULD BE RESPONSIBLE FOR THE FULL WEIGHT OF THE REPAIRS ON A CAR THAT WAS PURCHASED CERTIFIED PRE-OWNED WITH A WARRANTY TWO YEARS PRIOR, NOT TO MENTION I'VE HAD ALL REGULAR SERVICES DONE IN A TIMELY MATTER AT THE SAME DEALERSHIP, THAT HAS UNDER 90,000 MILES AND IS ONLY SIX YEARS OLD. THERE IS NO REASON FOR SUCH EXTENSIVE ENGINE DAMAGE TO SUCH A NEW CAR WITH NO PREVIOUS ISSUES.

THE VEHICLE STOPS WHILE IN MOTION AND IN DRIVING GEAR THEN WHEEL LOCK UP. MAKING IT UNABLE TO PROCEED TO TURN OR DRIVE. THIS DOES NOT MATTER IF ON HIGHWAY OR PUBLIC STREET. HAD TO HAVE CAR TOWED TO COTTMANS AND THE MECHANIC STATED THAT THIS ISSUE IS KNOWN AND WAS COVERED BY MANUFACTURERS UNDER CODES P0011 AND P2646. YOUR ASSISTANCE IS NEEDED WITH RESOLVING THIS MATTER AS MY CAR IS NOT DRIVEABLE.

MY CAR HAS BEEN IN NEED A GM PART FOR ALMOST EIGHT MONTHS. THE PART # IS 12633613. I HAVE SPOKEN WITH CHEVY REPRESENTATIVES OVER A DOZEN TIMES. DESPITE DISCONTINUING THE ENGINE THAT REQUIRES THIS PART AND THE MANY COMPLAINTS AND PEOPLE WHO CAN'T OPERATE THEIR VEHICLES WITH THIS ENGINE, CHEVY/GENERAL MOTORS REFUSES TO DO A RECALL. THE FAULTY PART CAUSES CARS TO JERK AND SHUT OFF IN THE MIDDLE OF THE ROAD. BEFORE REALIZING THE CAR WASN'T FULLY OPERABLE, I WAS ALMOST HIT DUE TO MY INABILITY TO MOVE FORWARD. I HAVE INVESTED IN CHEVY AND I HAVE TAKEN GREAT CARE OF MY CAR. ONE SMALL SOLENOID ROCKER ARM SHOULD NOT KEEP ME FROM ENJOYING THE VEHICLE I HAVE PURCHASED. ASIDE FROM THE THOUSANDS OF DOLLARS LOSS FROM THE CAR ITSELF, I SPENT HUNDREDS AND THOUSANDS OF DOLLARS ON TRANSPORTATION ALTERNATIVES. I NEED SOME REMEDY IN THIS CASE AS CHEVY WILL NOT ADMIT THE PART HAS BEEN DISCONTINUED (ALTHOUGH A REPRESENTATIVE DID ADMIT TO THIS) DESPITE THEIR STATED REQUIREMENT OF PRODUCING OR MAKING AVAILABLE COMPARABLE PARTS FOR AT LEAST 10 YEARS. I NEED HELP AND I HOPE CHEVY IS HELD ACCOUNTABLE FOR THESE WILLFUL CONSUMER VIOLATIONS. *TR

THE CAR RAN WELL BUT NOT FOR LONG, AFTER LIKE 21/2 YEARS THE BATTERY HAD SOME ISSUES. THE CAR DID NOT START AT ALL. I ENDED BUYING A NEW ONE, EVEN THOUGH THE OLD ONE COULD BE CHARGED. LIKE 9 MONTHS AGO SAME SITUATION BATTERY NOT GOOD. AS IF NO ELECTRICITY IS THROUGHOUT THE SYSTEM, BOUGHT A SECOND BATTERY. IN 2 OCCASIONS THE CAR DID START PROPERLY. TWO WEEKS AGO DRIVING, THE CAR STOPPED AT A TRAFFIC LIGHT BECAUSE IT JUST TURNED OFF FOR NO REASON! DRIVING AGAIN THE NEXT WEEK IT STOPPED IN THE MIDDLE OF THE ROAD. I HAD TO PAY FOR A TOW TRUCK.THE CAR HAS NOT STARTED PROPERLY BUT IT THEN SHUTS DOWN WHEN I GET IT STARTED, DRIVING IN MY PARKING LOT. I'VE HAD TO PUSH IT BACK TO MY PARKING SPOT. AT THE END THIS CAR HAS LEFT ME IN THE ROAD A LOT OF TIMES. *TR