2014 Chevrolet Malibu

THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS TAKEN TO DEALERSHIP TO GET A DIAGNOSTIC OF THE PROBLEM. TURNS OUT THE CODE IS P0014 A DIAGNOSTIC TROUBLE CODE (DTC) FOR "CAMSHAFT POSITION B - TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE (BANK 1)". I WAS INFORMED ON SEPTEMBER 7, 2019 AT THE DEALERSHIP THAT THE PART WAS ON BACK ORDER BUT I NEEDED TO PAY FOR THE PART AND ONCE THE PART CAME IN AND TO NOT DRIVE THE VEHICLE UNTIL IT IS REPAIRED. ALSO, I WOULD BE INFORMED AND THEN I WOULD COME IN AND PAY THE LABOR FEES. I'VE CALLED CHEVROLET NUMEROUS TIMES AND HAVE BEEN TOLD THE PART IS STILL ON BACK ORDER NATIONWIDE WITH NO ESTIMATED TIMEFRAME OF WHEN THE PART WILL COME IN. THEY STATED IT COULD BE ABOUT 1 MONTH. I STARTED DOING SOME RESEARCH AND FOUND THE 2013 MODEL OF THE CHEVROLET MALIBU HAD A RECALL FOR THIS SAME REASON. IF THE PART IS COMPLETELY OUT NATIONWIDE FOR CHEVROLET MALIBU'S, THERE IS A HUGE PROBLEM. PLEASE HELP ME FIND A WAY TO GET MY CAR REPAIRED.

MY CHECK ENGINE LIGHT CAME ON, I TOOK IT TO THE SHOP AND REPLACED A SOLENOID, PROBLEM IS STILL THERE. NOW MY CAR DIES ON ME AND WHEN I PUSH ON THE GAS IT HESITATES. MY CAR HAS UNDER 75000 MILES ON IT. I'VE ALREADY REPLACED BOTH WHEEL BEARINGS. MY A/C DOESN'T WANT TO COME ON AT TIMES. MY RADIO WILL COME ON WITH NO KEY IN THE IGNITION,

JUST LIKE EVERY OTHER COMPLAINT FOR THIS MODEL YEAR - ABS/BRAKE SILS COME ON W/ROUTINE DRIVING @40 MPH OFF HIGHWAY AND THEN SERVICE WARNINGS ABOUT STABILITRAK AND BRAKE SYSTEMSCOME ON; THIS HAPPENED IN FEBRUARY WHERE THE DEALERSHIP CLAIMED IT WAS A CRACKED WHEEL HUB (OWNED LESS THAN 1 YEAR AND NOT COVERED) AND SAID IT NEEDED REPLACING. REPLACED AT ~$600. AFTERWARDS, BRAKES WERE REAL SHAKY (WHOLE STEERING COLUMN SHAKES) WHEN BRAKING OVER 55MPH - DEALERSHIP SAID IT COULDN'T POSSIBLY BE RELATED TO REPLACING THE WHEEL HUB. NOW, THREE MONTHS LATER, IT'S HAPPENING AGAIN - THIS TIME @30MPH GETTING ON HIGHWAY ON-RAMP HAVE TO TAKE CAR IN, PAY DIAGNOSTIC AND THEN REPAIR COSTS. CHEVROLET KNOWS [XXX] WELL WHAT'S GOING WRONG WITH THEIR DESIGN FLAW (SPEED RING WEAR/MALFUNCTION) AND NEEDS TO BE REDESIGNING/REPLACING SYSTEM COMPONENTS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

SERVICE POWER STEERING LIGHT ILLUMINATED ALONG WITH ANTI LOCK BRAKES (ABS) AND SERVICE VEHICLE SOON LIGHT ILLUMINATED. AFTER ALL THREE LIGHTS ILLUMINATED AND APPEARED ON CENTER DASH CONSOLE, THE CHEVROLET MALIBU BEGAN TO JERK AND STALL AGGRESSIVELY AND VIOLENTLY. THEN THE POWER STEERING WAS DISABLED AND NO.POWER TO THE CAR. THE CAR POWER SHUTOFF AND CAR CAME TO A COMPLETE STOP. TRIED TO RESTART CAR BUT CAR DOES NOT TURN ON BUT CAR WAS ELECTRICAL POWER, RADIO TURNS ON AND OTHER ELECTRICAL DEVICES WORK FINE. 15 MINUTES LATER THE CAR TURNS ON NORMALLY BUT ONCE PUT INTO DRIVE THE CAR JERKS AND STALLS THEN POWERS OFF COMPLETELY.

ON MARCH 30TH, MY ABS LIGHTS CAME ON MY VEHICLE. I TOOK MY CAR TO THE DEALERSHIP. I WAS TOLD NOT TO DRIVE THE VEHICLE. MY CAR WAS SERVICED FOR THE WHEEL BEARINGS AND ABS BRAKE SYSTEM $1085. AFTER PICKING UP MY VEHICLE, I RECEIVED A DIAGNOSTIC REPORT FROM ONSTAR STATING THAT MY VEHICLE STILL HAD BRAKE AND ABS PROBLEMS. I PICKED UP THE CAR FROM THE DEALERSHIP. TWO DAYS LATER WHILE DRIVING 40 MPH MY BRAKES WENT OUT COMPLETELY OUT AND I CRASHED INTO A VAN.

THE VEHICLE HAS A AUTO/STOP FEATURE WHICH IS EXTREMELY FAULTY. THE FEATURE IS SUPPOSED TO KEEP THE VEHICLE'S ELECTRONICS RUNNING WHILE THE ENGINE SHUTS OFF AFTER CERTAIN CRITERIA BEFORE STOPPING IS MET. HOWEVER, THE AUTO/STOP FEATURE ON MY CAR WHEN ACTIVATED CAUSES THE SYSTEM TO COMPLETELY SHUT OFF AND ALL ELECTRONICS GO BLACK UPON STARTING BACK UP. THE CHECK ENGINE LIGHT HAS ALSO COME ON BECAUSE OF THIS ISSUE. AFTER RESEARCHING, THERE IS NO WAY I CAN DISABLE THE FEATURE AND THERE IS NO WAY TO REALLY FIX THE ISSUE. MY CONCERN IS THAT SOMETHING ELECTRICAL COULD HAPPEN AND THE CAR COULD BE RUINED AS A RESULT.

ON 1/2/2019 I WAS DRIVING IN MY CAR AND TWO WARNING MESSAGES SUDDENLY POPPED UP ON MY CONSOLE WARNING ABOUT THE STABILITY CONTROL AND ABS SYSTEMS. THERE IS A SENSOR THAT READS A "SPEED RING" ON THE REAR OF THE WHEEL HUBS. IT SEEMS CHEVY CARS ARE KNOWN TO HAVE THIS RING CRACK AND SECTIONS BREAK OFF. WHEN THIS HAPPENS THE SENSOR CAN NO LONGER READ IT AND YOUR STABILITY CONTROL AND ABS SYSTEMS WILL IMMEDIATELY STOP WORKING. THE ONLY WAY TO RESOLVE THIS PROBLEM IS TO REPLACE THE ENTIRE HUB. NOT ONLY IS THIS A SERIOUS SAFETY ISSUE BUT A CONSIDERABLE DESIGN FLAW. YOU SHOULD ONLY EVER HAVE TO REPLACE A HUB IF THE BEARING WEAR OUT BECAUSE IT IS A VERY EXPENSIVE REPAIR. THE OTHER REAR HUB ON MY CAR IS SHOWING CRACKS IN THIS RING AND WILL NEED TO BE REPLACED AS WELL. CHEVY IS FULLY AWARE OF THIS ISSUE. I TRIED TO CONTACT CHEVY ABOUT THIS ON JAN 5 AND GOT A CALL FROM THEM JAN 14 FROM A VERY RUDE AND CONDESCENDING PERSON WHO WAS MORE CONCERNED THAT I DIDNT PAY CHEVY TO REPAIR THE PROBLEM INSTEAD OF THE SERIOUSNESS OF THE SAFETY ISSUE. CHEVY NEEDS TO COVER THE COST OF THESE REPAIRS FOR ME AND EVERYONE AFFECTED AND NEEDS TO DO A RECALL.

THE VEHICLE IS REGULARLY REQUIRING A JUMP START DUE TO A LOW BATTERY VOLTAGE. WHILE OPERATING MY CAR WHENEVER I COME TO A STOP THE AUTO START/STOP FEATURE ACTIVATES AND MY ENGINE IS SHUT OFF. AS I RELEASE MY FOOT FROM THE BRAKE AND THE ENGINE RESTARTS ALL POWER TO MY VEHICLE IS COMPLETELY LOST TEMPORARILY, INCLUDING THE POWER TO MY STEERING WHEEL WHICH INSTANTLY LOCKS UP. IT'S BEEN VERY SCARY AND CONCERNING TO SAY THE VERY LEAST. I'VE ALSO LOST POWER TO OTHER SYSTEMS ON MY CAR LIKE THE CLIMATE CONTROL SYSTEM BEING UNRESPONSIVE ENTIRELY, NOT BEING ABLE TO ADJUST IT AT ALL. THE CLIMATE CONTROL SECTION UNDERNEATH THE RADIO CONTROLS WERE COMPLETELY BLACKED OUT AND NON-FUNCTIONING. THERE WAS NO BUTTONS ILLUMINATED NOR WERE THE AMBIENT LIGHTING AROUND IT ILLUMINATED. I TRIED RESTARTING MY VEHICLE AND THAT DIDN'T WORK. THE CLIMATE CONTROL EVENTUALLY WAS FUNCTIONING AGAIN SHORTLY AFTER. WHILE DRIVING DOWN THE ROAD WITH MY FOOT ON THE ACCELERATOR, I REGULARLY GET AN ALERT FROM THE INFORMATION SCREEN IN BETWEEN THE GAUGES STATING SOMETHING ALONG THE LINES OF "SERVICE STABILITRAK". EVERY TIME THE MESSAGE APPEARS I FEEL THAT MY ENGINE OR TRANSMISSION LOSES A BIT OF IT'S SENSE OF FUNCTIONALITY. MY CAR JERKS REGULARLY. I WAS TOLD IT MAY BE THE AUXILIARY BATTERY WHICH I'VE REPLACED AND I'M STILL EXPERIENCING THESE ISSUES.

STABILITRACK, ABS, AND BRAKING ASSIST DEACTIVATION AND OR REDUCTION IN FUNCTION CAUSED BY PREMATURE FAILURE OF WHEEL HUB ASSEMBLY. RESULTS IN LESS CONTROL OR LOSS OF CONTROL IN ADVERSE WEATHER CONDITIONS OR UNDER HARD BRAKE APPLICATION OR EMERGENCY MANEUVERS. CHEVROLET HAS ISSUED A SERVICE BULLITEN TO DIRECT THEIR DEALERS IN FIXING THIS BUT ONLY UNDER WARANTEE, SHOWING THEY ARE AWARE OF THE PROBLEM YET TOOK NO ACTION TO ASSIST CONSUMERS EXPERIENCING THIS ISSUE.