2010 Chevrolet Malibu

TL* THE CONTACT OWNS A 2010 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED ON THE FIRST ATTEMPT. THE FAILURE RECURRED AND THE VEHICLE FAILED TO SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD A DESIGN FLAW AND NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,673.

AT 92,280 MILES THE VEHICLE'S TRANSMISSION MALFUNCTIONED ON THE COMMUTE HOME FROM WORK. THE VEHICLE WAS FINE DURING THE TRIP TO WORK, WHILE IN MOTION ON THE RETURN HOME THE TRANSMISSION BECAME UNSAFE. THIS WAS ON A STATE HIGHWAY AT SPEEDS RANGING FROM 35-50 MPH. THE GEARS WOULD NOT CATCH, RESULTING IN HIGH ENGINE REVS AND UNPREDICTABLE SPEED OF TRAVEL. THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH OR SO. THE SAME WAS TRUE FOR REVERSE GEAR. THE VEHICLE WAS JUST OUTSIDE WARRANTY PERIOD. OUR LOCAL CHEVROLET DEALER AT THE TIME, [XXX] WAS UNHELPFUL IN FIXING THE SITUATION, THEY WOULD NOT SCHEDULE A CONVENIENT APPOINTMENT, AND SUGGESTED WE TOOK THE CAR ELSEWHERE FOR A SOONER REPAIR. WE NEEDED THE VEHICLE FIXED ASAP, AND ENDED UP HAVING THE TRANSMISSION REPLACED BY A SPECIALTY SHOP AT $2800. BECAUSE THE VEHICLE WAS OUTSIDE THE WARRANTY PERIOD, AND WE WENT TO A 3RD PARTY SHOP AND NOT A GM DEALER THE GM CLAIMS DEPARTMENT SAYS WE ARE OUT OF LUCK, NOTHING THEY CAN DO FOR US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAD TO HAVE OVER $2500 WORTH OF WORK DONE TO MY CAR, WHICH HAD SOMETHING TO DO WITH SOME TORQUE SENSOR AND OTHER PARTS - I SEE THAT THERE WAS A RECALL ON OTHER CHEVY MALIBU'S IN PREVIOUS MODEL YEARS. I AM WONDERING HOW LONG THIS RECALL WILL TAKE, MY YEAR IS 2010 AND NOT CURRENTLY ON THE RECALL LIST. PRIOR TO THAT, I HAD JUST PAID $2000 FOR OTHER WORK NEEDED ON THIS VEHICLE THAT WAS OUT OF WARRANTY. I'VE HAD SO MANY ISSUES W/THIS CAR. I HAVE RECEIPTS BUT THEY ARE CURRENTLY IN STORAGE - I AM UNABLE TO UPLOAD THEM RIGHT NOW.

AS I PULLED OUT FROM WORK, I NOTICED THAT AS THE CAR SHOULD HAVE BEEN GOING INTO SECOND OR THIRD GEAR, THE RPM'S JUST REVVED. I WAS HEADING DOWN A HILL AT THE TIME, AND WHEN IT GOT TO AROUND 30-35 MPH, THE GEAR CAUGHT (THANK GOODNESS BECAUSE IT WAS STARTING TO GET A BIT SCARY AT THAT MOMENT) AND WAS ABLE TO BE DRIVEN LIKE NORMAL. I HAD A FEW STOP LIGHTS ALONG THE WAY HOME, AND EACH TIME THAT I CAME TO A COMPLETE STOP AND THEN STARTED DRIVING, THE SAME THING WOULD OCCUR. AS I GOT HOME, I CALLED THE NEAREST DEALERSHIP, DAVID STANLEY CHEVROLET HERE IN OKLAHOMA CITY, TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT. IT SAT IN THE GARAGE FOR THE DURATION OF THE WEEKEND, AND THEN I TOOK IT IN THIS MORNING (MONDAY AUG.22ND) FOR MY APPOINTMENT. AS I WAS DRIVING FROM MY HOUSE TO THE DEALERSHIP (AROUND 8 MILES) I NOTICED THAT IT HAD GOTTEN WORSE. A FEW TIMES ON THE TRIP I DID NOT THINK THAT IT WAS GOING TO MAKE IT THE WHOLE WAY THERE AND THEN ABOUT A MILE OR SO FROM THE DEALERSHIP, THE CHECK ENGINE LIGHT CAME ON. LATER, I HAD TO GO IN REVERSE AFTER I ARRIVED AND FOUND THAT THE CAR WOULD NOT SHIFT INTO REVERSE. I DROPPED IT OFF TO HAVE THEM DO THE DIAGNOSTIC ON IT FOR $120. AS I GOT HOME, MY WIFE AND I DID SOME RESEARCH ON OUR CAR, TRYING TO FIGURE OUT WHAT IT MIGHT BE WHILE THE DIAGNOSTIC WAS TAKING PLACE. I HAVE TO SAY THAT I WAS SHOCKED BY WHAT I FOUND. WEBSITE AFTER WEBSITE WITH COMMENTS FROM OTHER CHEVY MALIBU OWNERS RANGING FROM 2000, 2004, 2007, 2008, 2009, 2010, AND 2011 DESCRIBING THE EXACT SAME ISSUES I WAS HAVING. ALL DESCRIBING A "BROKEN 35R WAVE PLATE" THAT RESULTS IN A "LOSS OF REVERSE GEAR, SLIPPING OR HARSH 3RD OR 5TH GEAR SHIFT". .

AS I PULLED OUT FROM WORK, I NOTICED THAT AS THE CAR SHOULD HAVE BEEN GOING INTO SECOND OR THIRD GEAR, THE RPM'S JUST REVVED. I WAS HEADING DOWN A HILL AT THE TIME, AND WHEN IT GOT TO AROUND 30-35 MPH, THE GEAR CAUGHT (THANK GOODNESS BECAUSE IT WAS STARTING TO GET A BIT SCARY AT THAT MOMENT) AND WAS ABLE TO BE DRIVEN LIKE NORMAL. I HAD A FEW STOP LIGHTS ALONG THE WAY HOME, AND EACH TIME THAT I CAME TO A COMPLETE STOP AND THEN STARTED DRIVING, THE SAME THING WOULD OCCUR. AS I GOT HOME, I CALLED THE NEAREST DEALERSHIP, DAVID STANLEY CHEVROLET HERE IN OKLAHOMA CITY, TO MAKE AN APPOINTMENT TO HAVE IT LOOKED AT. IT SAT IN THE GARAGE FOR THE DURATION OF THE WEEKEND, AND THEN I TOOK IT IN THIS MORNING (MONDAY AUG.22ND) FOR MY APPOINTMENT. AS I WAS DRIVING FROM MY HOUSE TO THE DEALERSHIP (AROUND 8 MILES) I NOTICED THAT IT HAD GOTTEN WORSE. A FEW TIMES ON THE TRIP I DID NOT THINK THAT IT WAS GOING TO MAKE IT THE WHOLE WAY THERE AND THEN ABOUT A MILE OR SO FROM THE DEALERSHIP, THE CHECK ENGINE LIGHT CAME ON. LATER, I HAD TO GO IN REVERSE AFTER I ARRIVED AND FOUND THAT THE CAR WOULD NOT SHIFT INTO REVERSE. I DROPPED IT OFF TO HAVE THEM DO THE DIAGNOSTIC ON IT FOR $120. AS I GOT HOME, MY WIFE AND I DID SOME RESEARCH ON OUR CAR, TRYING TO FIGURE OUT WHAT IT MIGHT BE WHILE THE DIAGNOSTIC WAS TAKING PLACE. I HAVE TO SAY THAT I WAS SHOCKED BY WHAT I FOUND. WEBSITE AFTER WEBSITE WITH COMMENTS FROM OTHER CHEVY MALIBU OWNERS RANGING FROM 2000, 2004, 2007, 2008, 2009, 2010, AND 2011 DESCRIBING THE EXACT SAME ISSUES I WAS HAVING. ALL DESCRIBING A "BROKEN 35R WAVE PLATE" THAT RESULTS IN A "LOSS OF REVERSE GEAR, SLIPPING OR HARSH 3RD OR 5TH GEAR SHIFT". MY HEART SANK AS I READ SOME OF THE COMMENTS SHOWING WHAT WAS NEEDED TO FIX IT AND THEN, OF COURSE THE COST. TECHNICIAN CALLED BACK AND ITS A BROKEN WAVE PLATE. THIS IS A SERIOUS ISSUE! THIS IS A WARNING..SOMEONE WILL GET HURT.

ON AUGUST 21, 2016 I PLACE MY CAR IN REVERSE TO BACK UP OUT OF A PARKING SPACE IN A RESIDENTIAL PARKING LOT. THEN I ATTEMPTED TO PLACE MY CAR INTO DRIVE TO PULL OFF AND THE GEAR SHIFT MOVED BUT MY CAR STARTED ROLLING BACKWARDS. SO IMMEDIATELY STEPPED ON MY EMERGENCY BRAKES SO THE CAR WOULD STOP. I LOOK AT MY GEAR SHIFT AND SAW IT WAS STILL IN REVERSE. I PLAYED WITH THE GEARS MOVING THE LEVEL BACK AND FORTH BUT THE CAR REMAIN IN REVERSE SO I TURNED MY CAR OFF. WHEN I WENT TO TURN THE CAR BACK ON, MY CAR WOULDN'T START. NOT KNOWING WHAT TO DO BUT GUESSING IT WAS SOMETHING WRONG WITH THE GEAR SHIFT, WITH THE HELP OF SOME CITIZENS WE TRIED TO PUSH THE CAR BACK INTO A PARKING SPACE. I THEN CALLED A TOW TRUCK TO COME TOW MY TRUCK TO THE CLOSEST CHEVROLET DEALERSHIP, LUCKY ME WAS ONLY 23 MILES AWAY. I HAD A FRIEND COME PICK ME UP AND TAKE ME HOME WHERE I WENT ONLINE AND BEGAN DOING SOME RESEARCH ON THIS PART. THAT'S WHEN I CAME ACROSS THE RECALL REF THIS PART . UNKNOWN TO ME BECAUSE I NEVER RECEIVED A LETTER. THE NEXT DAY THE DEALERSHIP CALLED ME AND ADVISE ME THAT MY TRANSMISSION GEAR SHIFT CABLE NEEDED TO BE REPLACE. THEY STATED THEY DIDN'T SHOW ANY RECALLS ON MY VIN NO#,SO THE COST WAS MY RESPONSIBILITY. I CALLED THE NHTSA INQUIRING ABOUT EVERYTHING RELATING TO RECALL. THEY COULD ONLY CONFIRM THERE IS A RECALL BUT MY VIN IS NOT INCLUDED. CURRENTLY MY VEHICLE IS AT THE DEALERSHIP WAITING TO BE REPAIRED BECAUSE THEY HAVE TO ORDER THE PART.I AM VERY UPSET BECAUSE EVERYONE KEEPS STATING RECALLS ARE BASED ON THE PROBABILITY OF THE PROBLEM HAPPENING TO CERTAIN CARS. WELL I AM HEAR TO SAY MY VIN WAS NOT INCLUDED BUT IT HAPPEN TO MY CAR. I COULD HAS EASILY ROLLED INTO ANOTHER VEHICLE OR SOMETHING ELSE AND HURT MYSELF OR SOMEONE ELSE'S PROPERTY. I CAN'T BELIEVE WHEN YOU HAVE 100'S OF THOUSAND OF CARS RECALLED THAT THE MANUFACTURED, IN THIS CASE GM CATCHES THEM ALL.

I WAS GETTING ON I10 AS I BEGAN TO MERGE ONTO THE INTERSTATE MY CAR CAME TO CRAWL DID IT START TO GAIN POWER ALLOWING ME TO MERGE ONTO I10 SAFELY. SO I THOUGHT. AS I WAS REACHING 70MPH THE CAR STALLS ( NO STEERING NO ENGINE POWER) ON MY DASH BOARD IT READ REDUCE ENGINE POWER SERVICE TRACTION ! WTH OUT OF KNOW WHERE THIS HAPPEN THE DASH DIDNT READ THAT TILL MY CAR STALLED AND ALL POWER WAS LOSS. MIND U I HAVE A TODDLER AND AN [XXX] WITH ME IN A STALLED VEHICLE ON THE INTERSTATE. I CALLED GM THEY SAID I HAD NO RECALL ON MY CAR DUE TO MY VIN MY CAR AT THE TIME WAS AT 65000 MILE. THAT WAS MAYBE 1 YR AGO STARTING 7/17/16 AT 163000 MILES MY CAR STALLED TWICE MY SERVICE TRACTION CONTROL REDUCE ENGINE POWER LIGHT CAME ON AFTER THE CAR STALLS LOOSES POWER! CALLED THE DEALER SHIP TO MAKE AN APPT FOR MONDAY BECAUSE I WORK AND I HAVE TWO KIDS THIS IS SUPPOSED TO BE MY REALIBILE CAR. I AM SCARED TO DRIVE IT TO THE DEALER SHIP COME MONDAY BECAUUSE I FEEL IT IS A DANGER FOR ME AND MY FAMILY. IT STALLS WITH NO WARNING WHAT SO EVER IT TAKES 20 MINUTES TO START UP AFTER A STALL OUT! IT IS NOT SAFE IF MY CAR IS NOT IN THE RECALL HOW IS IT THAT MY CAR HAS THE SAME PROBLEMS AS OTHER S?

MY 2010 CHEVY MALIBU IS HAVING ISSUES WITH THE BREAK LIGHTS WORKING IN REVERSE, THE ESC TRACTION CONTROL SENSOR IS GOING OFF. WE HAVE REPLACED THE BREAK LIGHT SWITCH AND IT'S STILL NOT WORKING. I HAVE SEEN MULTIPLE COMPLAINTS REGARDING THIS ISSUE. I AM AN AVID CHEVY PERSON, I HAVE HAD THE CAR IN FOR ALL RECALLS AND IT HAPPENED ABOUT A YEAR AFTER. CAR WAS IN MOTION