DT: CONTACT RECEIVED NHTSA CAMPAIGN RECALL 03V527000 LETTER FROM CHEVROLET ON 7-7-05 CONCERNING THE POWER STEERING GEAR/ LOWER PINION BEARING SEPARATION. WHEN HE CALLED LOCAL DEALER ON 7-14-05, THEY TOLD HIM THEY NEEDED A SPECIAL TOOL FROM GM TO REPAIR THE RECALLED PART, AND THEY WERE UNABLE TO GET THE TOOL. THEY HAVE BEEN…
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DT: CONTACT RECEIVED NHTSA CAMPAIGN RECALL 03V527000 LETTER FROM CHEVROLET ON 7-7-05 CONCERNING THE POWER STEERING GEAR/ LOWER PINION BEARING SEPARATION. WHEN HE CALLED LOCAL DEALER ON 7-14-05, THEY TOLD HIM THEY NEEDED A SPECIAL TOOL FROM GM TO REPAIR THE RECALLED PART, AND THEY WERE UNABLE TO GET THE TOOL. THEY HAVE BEEN TRYING TO GET THE TOOL FOR A MONTH AND A HALF. WHEN CONSUMER ASKED WHEN THEY WILL GET IT THEY HAD NO IDEA. THEY DID NOT TELL HIM WHY THEY COULD NOT GET IT... HE HAS CALLED GM, AND COULD NOT REACH ANYBODY. . HE HAS NOT HAD ANY PROBLEMS WITH THE CAR.*AK
NHTSA ODI #10128760
123,000 miles · Dec 14, 2004
SteeringCrash
TEN MONTHS AFTER THE RACK AND PINION BEARING/ STEERING RECALL 03V527000 REPAIRS WERE PERFORMED IT FAILED. WHILE MAKING A LEFT HAND TURN THE STEERING WHEEL LOCKED UP, CAUSING THE VEHICLE TO GO INTO A SPIN AND CRASH INTO A GUARD RAIL. A MECHANIC INSPECTED THE VEHICLE AFTER THE CRASH AND INDICATED THAT THE RACK AND PINION BRO…
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TEN MONTHS AFTER THE RACK AND PINION BEARING/ STEERING RECALL 03V527000 REPAIRS WERE PERFORMED IT FAILED. WHILE MAKING A LEFT HAND TURN THE STEERING WHEEL LOCKED UP, CAUSING THE VEHICLE TO GO INTO A SPIN AND CRASH INTO A GUARD RAIL. A MECHANIC INSPECTED THE VEHICLE AFTER THE CRASH AND INDICATED THAT THE RACK AND PINION BROKE. *AK
NHTSA ODI #10103736
75,000 miles · Oct 12, 2004
Steering
THE CONSUMER STATED THE STEERING HAS BECOME VERY DIFFICULT TO TURN. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
NHTSA ODI #10096562
97,070 miles · Sep 28, 2004
Air BagsSteeringCrash
WHILE MAKING LEFT HAND TURN INTO A PARKING LOT, THE STEERING WHEEL LOCKED UP. THE DRIVER HIT A PARKED CAR AND BOTH AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS AND THE MECHANIC NOTICED THAT RACK AND PINION NEEDED TO BE REPLACED. *AK RECALL#03V527000 *SC *JB FOLLOWUP LETTER SENT BY CONSUMER.…
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WHILE MAKING LEFT HAND TURN INTO A PARKING LOT, THE STEERING WHEEL LOCKED UP. THE DRIVER HIT A PARKED CAR AND BOTH AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS AND THE MECHANIC NOTICED THAT RACK AND PINION NEEDED TO BE REPLACED. *AK RECALL#03V527000 *SC *JB FOLLOWUP LETTER SENT BY CONSUMER. CONSUMER STATES THAT GM PURPOSELY DESRTOYED THE DEFECTIVE PARTS BEFORE THEY COULD BE EXAMINED BY AN INDEPENDIENT PARTY. THE VEHICLE CRASHED DUE TO A LOW SPEED LEFT HAND TURN STEERING FAILURE WHICH WAS DOCUMENTED BEFORE THE RECALL OCCURRED. LOWER PINION BEARING SEPARATION WAS MENTIONED ON A LOCAL MEDIA CHANNEL AS THE REASON FOR THE RECAL 1997 CHEVY LUMINAS *TC
NHTSA ODI #10053986
Mileage unknown · Sep 10, 2004
SteeringCrash
WHILE MAKING A RIGHT TURN INTO THE PARKING LOT STEERING WHEEL LOCKED AND CONSUMER'S VEHICLE HIT A PARKED VEHICLE. NO INJURIES REPORTED. VEHICLE WAS TOWED TO DEALER, AND MECHANIC DETERMINED THAT RACK AND PINION STEERING NEEDED TO BE REPLACED. *AK
NHTSA ODI #10091859
Mileage unknown · Aug 30, 2004
Steering
PROBLEMS GETTING POWER STEERING GEAR LOWER PINION BEARING SEPARATION RECALL REPAIRS COMPLETE.*MR THE CONSUMER'S VEHICLE EXHIBITED CHARACTERISTICS OF THE RECALL. THE CONSUMER WAS UNABLE TO MAKE LEFT TURNS BUT HAD NO PROBLEMS MAKING RIGHT TURNS. THE CONSUMER REQUEST A RENTAL UNTIL HER VEHICLE WAS REPAIRED. THE CONSUMER WAS TOL…
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PROBLEMS GETTING POWER STEERING GEAR LOWER PINION BEARING SEPARATION RECALL REPAIRS COMPLETE.*MR THE CONSUMER'S VEHICLE EXHIBITED CHARACTERISTICS OF THE RECALL. THE CONSUMER WAS UNABLE TO MAKE LEFT TURNS BUT HAD NO PROBLEMS MAKING RIGHT TURNS. THE CONSUMER REQUEST A RENTAL UNTIL HER VEHICLE WAS REPAIRED. THE CONSUMER WAS TOLD THAT THE MANUFACTURER WOULD NOT AUTHORIZE A RENTAL. THE CONSUMER INDICATED THAT SHE WAS NOT IN A FINANCIAL POSITION TO RENT A VEHICLE. *NM
NHTSA ODI #10091541
102,038 miles · Aug 30, 2004
Steering
PROBLEMS WITH STEERING EVEN AFTER RECALL REPAIR.*MR AFTER THE RECALL REPAIR THE VEHICLE HAD SIGNIFICANT STEERING AND FRONT END ISSUES THAT WERE NOT PRESENT AT THE TIME THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER INDICATED THAT THE VEHICLE HAS NOT BEEN REPAIRED TO HER SATISFACTION. *NM
NHTSA ODI #10091525
Mileage unknown · Aug 6, 2004
Steering
NHTSA RECALL 03V527000 CONCERNIN STEERING GEAR BEARING. A WEEK AFTER THE LOWER PINION BEARING WAS REPLACED THE PROBLEM RECURRED WHILE DRIVING. VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION, AND MECHANIC DETERMINED THAT THE LOWER PINION BEARING NEEDED TO BE REPLACED AGAIN. *AK
NHTSA ODI #10087392
87,056 miles · Jun 10, 2004
Service Brakes, HydraulicSteering
REIMBURSEMENT FOR RECALL REPAIRS MADE TO 1997 CHEVROLET LUMINA.*MR WHILE ATTEMPTING TO TURN INTO A PARKING LOT THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. ALMOST THREE YEARS LATER THE CONSUMER RECEIVES A RECALL RELATED TO THE FAILURE SHE EXPERIENCED. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUF…
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REIMBURSEMENT FOR RECALL REPAIRS MADE TO 1997 CHEVROLET LUMINA.*MR WHILE ATTEMPTING TO TURN INTO A PARKING LOT THE STEERING WHEEL LOCKED. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. ALMOST THREE YEARS LATER THE CONSUMER RECEIVES A RECALL RELATED TO THE FAILURE SHE EXPERIENCED. THE CONSUMER REQUESTED REIMBURSEMENT FROM THE MANUFACTURER BUT WAS DENIED BECAUSE THE PART THE TECHNICIAN REPLACED WAS NOT THE PART COVERED BY RECALL 03V527000. THE TECHNICIAN ALSO REPLACED THE POWER STEERING PUMP ND FRONT BRAKES. *NM
NHTSA ODI #10079330
130,000 miles · Jun 9, 2004
Steering
CONSUMER STATED AFTER RECALL 03V527000 REPAIRS WERE PERFORMED RACK AND PINION BEARING MALFUNCTIONED. AS A RESULT, THE STEERING BECAME HARD. *AK
CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA03019 · Power Rack And Pinion Steering Failure
Opened Sep 15, 2003 · Closed Dec 18, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Additional source detail variants (2)
Steering
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
Steering:rack And Pinion
GM'S LETTER TO NHTSA DATED DECEMBER 11, 2003, EXPANDS ITS ORIGINAL RECALL (NHTSA 02V286) TO INCLUDE CERTAIN W-BODY VEHICLES: 96-97 OLDS CUTLASS SUPREME; 98 OLDS INTRIGUE; 97-98 OLDS CUTLASS; 97-98 CHEVY LUMINA, MONTE CARLO AND MALIBU; 96 PONTIAC GRAND PRIX; AND 96-98 BUICK REGAL.THE NUMBER OF VEHICLES RECALLED IS 750,283.GM DETERMINED THAT FAILURE OF THE RACK AND PINION IS RELATED TO DAMAGE OF THE LOWER PINION BEARING AND THE LEVEL OF THE PINION BEARING PRE-LOAD SPRING FORCE.GM STATES, HIGHER RACK PRE-LOAD SPRING FORCE (133 LB.) IS THE DESIGN CHARACTERISTIC MOST CLOSELY ASSOCIATED WITH HIGHER BEARING DAMAGE RATES IN MOST OF THE VEHICLE APPLICATIONS THAT USED THE GENERAL BEARING COMPANY (GBC) BEARING.ALL OF THE VEHICLES COVERED IN THE EXPANDED RECALL HAVE THE 133 LB SPRING FORCE.THE 96 LUMINA/MONTE CARLO AND 97-98 CENTURY W-BODY VEHICLES INCLUDED IN THIS INVESTIGATION UTILIZE A LOWER SPRING FORCE AND ARE NOT INCLUDED IN THE RECALL.
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
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