2016 Chevrolet Impala

Radio/sound system malfunctioning; Radio/sound will intermittently turn on and off, at times sound will not work for days/weeks at a time. Radio/sound system is tied in with vehicles internal warning systems. When sound is not working, there is no audible notification of several safety conditions including: Seat belt not fastened; door open; turn signal on/off; Low fuel; service engine; Stabilitrack. There was no notification (audio or visual) prior to condition beginning. Symptoms began to appear about 2 months ago during routine highway driving. Vehicle has sustained no accidents and has had no aftermarket upgrades.

The contact owns a 2016 Chevrolet Impala. The contact stated that while driving approximately 70 mph and attempting to avoid an accident, the driver lost control of the vehicle and crashed into an embankment. During the crash, the front end of the vehicle was severely damaged but the air bags did not deploy. During the crash, the contact sustained left wrist, left shoulder, and neck injuries. No medical treatment was provided. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. In addition, the contact indicated that the braking system was faulty and previously had experienced extended stopping distances and grinding noise coming from the rear of the vehicle when pressing the brake pedal. The cause of the failure was not determined. The failure mileage was 56,000.

2016 Chevy Impala with 3.6L V6 has a design fault that causes failure of the evaporator core including leak of freon and inoperative Air Conditioning. Leak of freon and lack of air conditioning in 100 degree plus outside temps endangers the driver and passengers. Local auto service and local dealership both confirm failure of evaporator core. Issue has been identified by Chevy manufacturer and TSB issued N182186881 to cover repair/replacement at no cost to the vehicle owner. However, database is intentionally exclusive of VINs without cause or rationale. There is documented history of Chevy/GM declining to authorize service to affected vehicles on online forums and even at my local dealership. No warning. issue is Air Conditioning failure. upon first warm day in the spring, the AC blew hot air. This suggests legal dodging of addressing the issue by manufacturer. Manufacturer should honor their bulletin and verify all applicable 2016-2018 Impala with V6 are added to the database. Owners and potential owners must be informed of this issue that manufacturer has admitted to already.

For approximately 2 months, my 2016 Impala LTZ, would display a message on the small screen in front of the driver in the dash, stating for the driver to, "press ignition button again to turn vehicle off." The worst part about it was this would happen very randomly whether I would be driving in city traffic, or be sitting in a parking lot at a local store. I took it to my local Chevrolet dealership. Five different times, because they were not able to get the occurrence to duplicate for them. They replaced the ignition, as well as other suspected parts with no resolution. Resolution. Ended up costing me over $1,200. That was the first time I took it in for this issue. The other four times didn't cost me anything because they hadn't fixed the issue. Come to find out it was a wire on the body control module that had some of the insulation sheathing removed, which then in turn caused the wire to ground out on the car's frame. Just thought I would put this out there in case anybody else goes through it because it wasn't real inconvenience.

On Fb 08 2022, at app 5:30 in the evening my 2016 Impala had a non-driver directed surge of speed. As I was slowing down to enter a driveway, the vehicle surged forward powerfully. I was able to press the brakes forcefully engaging the antilock mechanism. The vehicle shook as I continued to apply breaking force. It came to stop barely missing another vehicle parked in the driveway. I have no explanation for this dangerous episode. I had not used any type of automatic speed control. The car is serviced by authorized dealership: Hampton Chevrolet in Hampton VA. I was in the car with two of my grandaughters when the incident occurred. I was able to drive the car back without any problem, but I'm scared to drive it.

I was driving down the road at night and attempted a right hand turn when my power steering quit. The warning light on the dash came on. I almost got rear ended by cars coming from behind. I called the previous owner to see if they had ever had this happen. They stated it had happened once. They said they turned off the ignition and waited about 1/2 hour then cranked the car and the problem was solved. That’s what I did and it worked. Since this is an intermittent problem the service tech could not help.