2016 Chevrolet Impala

The contact owns a 2016 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact noticed an abnormal sound and the vehicle stopped. The contact stated that the instrument cluster displayed a blank screen. The contact attempted to shift the gear shifter, however the gear shifter failed to shift as intended. The contact stated after several attempts, the gear shifter shifted as intended. The vehicle was driven to the residence. The vehicle was taken where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced or rebuilt. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. In addition, the contact was informed that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The contact was informed that the failure was not covered under the unknown recall. The failure mileage was approximately 115,000.

Between 25mph and 35mph transmission will " lose " gearing and start revving when I'm stuck in traffic, causing a safety concern/risk. Have to stop the car completely and let her cool down below half operating temp for the transmission to rekick into gear. Happens Everytime after driving through cities, ATF has a slight gray tinge to it but no burning smell

The contact owns a 2016 Chevrolet Impala. The contact stated while driving out of a parking space, the steering wheel was difficult to maneuver and she heard an abnormal clinking sound coming from the steering wheel. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the front axle needed to be replaced. The contact stated that the vehicle was repaired, however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed with the steering gear needing to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 75,000.

TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT STATED THAT CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SANDY AND BUBBA'S MILTON CHEVROLET (5925 US-90, MILTON, FL 32583) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR DIAGNOSE THE VEHICLE. SEVERAL MONTHS LATER, THE VEHICLE WAS TAKEN TO HEARTLAND CHEVROLET (501 RTE 291, LIBERTY, MO 64068) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE CONTACT HAD REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HER BACK HOWEVER, THE CONTACT WAS YET TO RECEIVE A CALLBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

THESE IMPALAS ARE DOWNSHIFTING ON GEARS 2/3 AND WHEN TRYING TO ACCELERATE IT IS NOT SHIFTING AS THEY SHOULD THIS IS FROM MULTIPLE AUTO SHOPS AND CHEVROLET DEALERSHIPS IN DEARBORN AND DETOUR MICHIGAN ARE AWARE AND BOTH ARE STAYING THEY ARE GETTING ALOR IF COMPLAINTS ABOUT THIS ISSUE I AM. NOT ONE OF THOSE INDIVIDUALS WHO HAVE 4000 JUST SITTING AROUND I AM ALSO NOT WORKING DUE TO COVID I HAVE ONLY HAD THIS CAR 15 MONTHS WHEN THIS ISSUES STARTED GM AND CHEVROLET NEED TO DO A RECALL TO CHECK AND REPLACE AND PROVIDE LOANER VEHICLES AT THEIR EXPENSE. *TR

VEHICLE BEGIN TO JERK WHEN ACCELERATING. TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THERE WAS INTERNAL DAMAGE TO THE TRANSMISSION. THE DEALERSHIP ADVISED THEY ARE UNAWARE OF WHAT CAUSED THE INTERNAL DAMAGE. THIS WAS REPAIRED 9 MONTHS LATER WHILE DRIVING ON THE HIGHWAY AND THE VEHICLE BEGIN TO FLASH A WARNING TO TURN OFF VEHICLE. ENGINE LIGHT CAME ON AS WELL. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS ADVISED THERE IS INTERNAL DAMAGE TO THE ENGINE. DEALERSHIP ADVISED THEY ARE UNSURE WHAT CAUSED THIS.

MY VEHICLE ONLY HAVING 58,000 MILES WITHOUT NOTICE OR ANY WARNINGS BEGAN TO STALL AND WOULD NOT GO PAST 30 MPH. LATER I ATTEMPTED TO PUT VEHICLE IN REVERSE AND IT HAD NO REVERSE WHAT SO EVER. ALL FLUIDS AND MAINTENANCE WERE UP TO DATE. AFTER CONSULTING WITH SEVERAL MECHANICS IT HAD BEEN DETERMINED THAT THE TRANSMISSION WAS NOT GOOD