2015 Chevrolet Impala

I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.

Side Blind Zone Alert (SZBA) system continues to be an issue with this vehicle. Sensing module(s) on inner left or right side of bumper cover fail due to water intrusion. When sensing module fails, "Service Side Detection System" message will appear on driver information center on instrument cluster. General Motors has previously issued a special coverage "N172097060", which is available on NHTSA website. As indicated in the special coverage document, if the issue is ignored, "the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment, displays, chime, and passenger presence detection (passenger airbag could be suppressed). Within approximately 30 days of the "Service Side Detection System" message, while driving, instrument cluster speedometer and tachometer went dead, and airbag warning system notification, anti-theft system, tire pressure monitoring system all illuminated. In addition to no speedometer reading, vehicle ignition/security interlock was causing vehicle to run rough. Vehicle would not immediately restart after shutting vehicle off. This is the 4th time a SBZA sensing module has failed on this vehicle. First failure was replaced under factory warranty, second failure was replaced under special coverage N172097060, third failure was replaced out-of-pocket. Contacted General Motors/Chevrolet, and they are not interested in providing continued coverage of the issue, which is a known issue, and likely a design defect, as the design was changed for later model years.

The contact owns a 2015 Chevrolet Impala. The contact stated while driving approximately 70 MPH, the transmission was slipping and unexpectedly downshifted to a lower gear. The contact stated that the vehicle violently shuddered. The contact stated that the check engine and stability control warning lights were illuminated. The contact stopped the vehicle due to the shaking and shuddering and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the Transmission Control Module and a wiring harness needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred two more times. The contact had taken the vehicle to the same dealer, and the TCM was replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.

The contact owns a 2015 Chevrolet Impala. The contact stated that while her mother was starting the vehicle, there was an abnormal plastic burning odor and smoke entering the vehicle through the air vents on the center console. The contact stated that a neighbor assisted and became aware that the sun visor vanity mirror on the driver's side was melted off the visor. There was no fire. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 130,733.

I was driving my 2015 Chevy Impala on the highway and my steering gave out into a curve. I got deeply afraid when the steering froze up on me, specially at 50 into a 40 mile rated speed. I say this because I wasn't aware that GM vehicles stop putting power steering pumps in their cars nice the late 2000's. I called onstar and inform them to the problem I was having with the car. I was able to get it to a safe spot. And the vehicle towed a dealership for servicing. I was told it was software malfunction that needed to be updated. Costing me $775, which my insurance company under CarCare wouldn't cover. I canceled them quickly. The car steered fine after getting it back. Then the same issue happened again a day later I call the dealership again close to my home, they told me the motor on the steering rack and pinion gave out. And was going to cost, 4100 dollars. I had another insurance company Endurance. They said they'll cover the rack but not the motor to the service department and denied the claim. Out of anger of payments to both insurance companies. The vehicle was traded in for a newer car. Value at 2000 dollars for trade. I'm bringing this to attention because GM is aware of this issue and don't want yo acknowledge this safety issue. Thank God I'm able to stronghold the car and bring it to safe spot. But for others with the Chevy Impala's not so lucky! These vehicles are scary and a dangerous for highway running, after the warning light appears on the dash!

The contact owns a 2015 Chevrolet Impala. The contact stated while the vehicle was parked, upon starting the vehicle, several unknown warning lights illuminated. The vehicle was taking to an independent mechanic where it was diagnosed that unknown sensors needed to be reprogrammed and the codes were cleared. The contact stated that after starting the vehicle the warning lights illuminated again, and the vehicle failed to respond. The vehicle was not taken back to the independent mechanic or dealer for diagnostic tests or repairs. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 14V541000 (PARKING BRAKE); and the contact related the failure to the recall. The failure mileage was 162,000.

The contact owns a 2015 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the vehicle downshifted and shuddered abnormally. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 171,000.