NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
44 reportsClear category filter105,000 miles · Dec 30, 2019
Electrical SystemSteeringWheels
LEAVING HOME GOING TO THE FUEL STATION TO GET GAS FOR MY CAR. I PULLED OUT OF THE GAS STATION AND STARTING DRIVING DOWN THE ROAD ABOUT 1 MIN IN TO DRIVE MY SERVICE LIGHT CAME ON STATING TO SERVICE MY POWER STEERING, I COULD NOT HANDLE THE CAR, THE STEERING WAS STIFF TO TURN, I HAD TO PULL OVER SHUT DOWN THE CAR WAITED A FEW MIN…
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LEAVING HOME GOING TO THE FUEL STATION TO GET GAS FOR MY CAR. I PULLED OUT OF THE GAS STATION AND STARTING DRIVING DOWN THE ROAD ABOUT 1 MIN IN TO DRIVE MY SERVICE LIGHT CAME ON STATING TO SERVICE MY POWER STEERING, I COULD NOT HANDLE THE CAR, THE STEERING WAS STIFF TO TURN, I HAD TO PULL OVER SHUT DOWN THE CAR WAITED A FEW MINUTES STARTED THE CAR BACK UP AND THE POWER STEERING RETURNED TO NORMAL. SENSE THEN, I HAVE HAD A FEW MORE OCCURRENCES WITH THE POWER STEERING.
NHTSA ODI #11291990
110,000 miles · Nov 23, 2019
Steering
I WAS DRIVING DOWN THE ROAD BACK IN FEBRUARY A WEEK AFTER I BOUGHT THE CAR WITH 90,000 MILES ON IT ONE OWNER THE STEERING WHEEL LOCKED IN POSITION AND ON THE DASH IT SAID 'SERVICE POWER STEERING DRIVE WITH CARE' I REALLY DIDNT KNOW WHAT HAPPENED AND AND TOLD MY SON I SHOULD GET IT CHECKED OUT BEFORE I GIVE IT TO HIM BUT HE WANTE…
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I WAS DRIVING DOWN THE ROAD BACK IN FEBRUARY A WEEK AFTER I BOUGHT THE CAR WITH 90,000 MILES ON IT ONE OWNER THE STEERING WHEEL LOCKED IN POSITION AND ON THE DASH IT SAID 'SERVICE POWER STEERING DRIVE WITH CARE' I REALLY DIDNT KNOW WHAT HAPPENED AND AND TOLD MY SON I SHOULD GET IT CHECKED OUT BEFORE I GIVE IT TO HIM BUT HE WANTED IT NOW AND IT NEVER HAPPENED AGAIN UNTIL 11/22/19 WHEN HE CAME OUT OF WALMART AFTER CRANKING IT AND KILLING IT AND MINUTES LATER IT RESUMED TO NORMAL. NOW I GOT TO DO SOMETHING
NHTSA ODI #11281927
72,180 miles · Nov 1, 2019
Steering
WHEN I STARTED MY CAR THIS MORNING, I GOT AN MESSAGE ON THE INSTRUMENT PANEL THAT SAID SERVICE POWER STEERING DRIVE WITH CARE. WHEN I PUT THE CAR IN REVERSE, I COULD BARELY TURN THE STEERING WHEEL. I LOOKED UP THE SERVICE MESSAGE AND SAW THAT THIS CAR DOES NOT USE POWER STEERING FLUID, BUT RATHER AN ELECTRICAL SYSTEM FOR CONTROL…
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WHEN I STARTED MY CAR THIS MORNING, I GOT AN MESSAGE ON THE INSTRUMENT PANEL THAT SAID SERVICE POWER STEERING DRIVE WITH CARE. WHEN I PUT THE CAR IN REVERSE, I COULD BARELY TURN THE STEERING WHEEL. I LOOKED UP THE SERVICE MESSAGE AND SAW THAT THIS CAR DOES NOT USE POWER STEERING FLUID, BUT RATHER AN ELECTRICAL SYSTEM FOR CONTROLLING THE STEERING. AT THAT POINT I HAD TO LEAVE IT AT HOME SO IT CAN BE TAKEN TO THE MECHANIC. THIS HAPPENED WITH 72,180 MILES ON THE VEHICLE.
NHTSA ODI #11277474
60,000 miles · Oct 25, 2019
Steering
EB I84 LEAVING BAKER CITY OR, 70MPH, COMING UP ON A SERIES OF "SLOW SPEED" S CURVES AND THE ELECTRIC POWER STEERING SHUT DOWN. MESSAGE ON DIC SAYS "SERVICE POWER STEERING DRIVE WITH CARE" WHEEL WOULD HOLD WHATEVER POSITION IT WAS PUT IN AND WOULD NOT RETURN TO CENTER WITHOUT SIGNIFICANT FORCE. NEARLY PUT THE CALL INTO THE CON…
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EB I84 LEAVING BAKER CITY OR, 70MPH, COMING UP ON A SERIES OF "SLOW SPEED" S CURVES AND THE ELECTRIC POWER STEERING SHUT DOWN. MESSAGE ON DIC SAYS "SERVICE POWER STEERING DRIVE WITH CARE" WHEEL WOULD HOLD WHATEVER POSITION IT WAS PUT IN AND WOULD NOT RETURN TO CENTER WITHOUT SIGNIFICANT FORCE. NEARLY PUT THE CALL INTO THE CONCRETE BARRIER. JUST BARELY KEPT IT ON THE ROAD. STEERING WOULD NOT MAINTAIN CENTER. KEPT TRYING TO REST JUST LEFT OR RIGHT OF CENTER FORCING US TO 'WEAVE' BACK AND FORTH AS WE LIMPED THE CAR HOME.
NHTSA ODI #11271107
71,315 miles · Jun 17, 2019
Steering
I WAS PULLING OUT OF THE GAS STATION ON TO A BUSY HIGHWAY WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MOVE AND A MESSAGE CAME UP ON MY DASH SAYING "WARNING: POWER STEERING SYSTEM FAILURE DRIVE WITH CAUTION. I WAS ABLE TO GET THE CAR TO A PARKING LOT AND POWER CYCLE WITH NO EFFECT. AFTER LETTING THE CAR SIT FOR 15 MINUTES I …
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I WAS PULLING OUT OF THE GAS STATION ON TO A BUSY HIGHWAY WHEN THE STEERING WHEEL BECAME VERY DIFFICULT TO MOVE AND A MESSAGE CAME UP ON MY DASH SAYING "WARNING: POWER STEERING SYSTEM FAILURE DRIVE WITH CAUTION. I WAS ABLE TO GET THE CAR TO A PARKING LOT AND POWER CYCLE WITH NO EFFECT. AFTER LETTING THE CAR SIT FOR 15 MINUTES I RESTARTED IT AND THE POWER STEERING WAS WORKING NORMALLY. THIS IS THE SECOND TIME IT HAS FAILED.
NHTSA ODI #11220572
37,000 miles · May 23, 2019
Fuel/propulsion SystemSteering
WHILE DRIVING HOME FROM WORK POWER STEERING LOST POWER ON BRIDGE & COULD BARELY TURN WHEEL HAD THE VEHICLE TOWED TO DEALER WHEN I WAS INFORMED IT WAS ALSO LEAKING GAS FUMES
NHTSA ODI #11209583
69,717 miles · May 13, 2019
Steering
WHILE I WAS DRIVING, POWER STEERING WAS LOST. IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. I COULD HAVE EASILY CRASHED. THE DASH DISPLAY SHOWED A MESSAGE, CONFIRMING THE PROBLEM. MY OBD SCAN TOOL SHOWED THE TWO FOLLOWING DTC CODES LISTED UNDER POWER STEERING: C00800-12 AND C056D-3B.
NHTSA ODI #11207372
60,020 miles · May 2, 2019
Electronic Stability Control (esc)SteeringVehicle Speed Control
SENSORS ON THE BACK BUMPER WENT BAD DUE TO MOISTURE GETTING IN, SCREWED UP ELECTRICAL SYSTEM WHICH IS THE BRAINS OF THE VEHICLE. CHEVY NEEDS TO RECALL THIS CAR, TONS OF OWNERS ARE HAVING THIS EXACT PROBLEM. MY VEHICLE IS CURRENTLY IN THE REPAIR SHOP AND THE SENSORS ARE NOT AVAILABLE DUE TO THE OVERWHELMING NUMBER OF CUSTOMERS TH…
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SENSORS ON THE BACK BUMPER WENT BAD DUE TO MOISTURE GETTING IN, SCREWED UP ELECTRICAL SYSTEM WHICH IS THE BRAINS OF THE VEHICLE. CHEVY NEEDS TO RECALL THIS CAR, TONS OF OWNERS ARE HAVING THIS EXACT PROBLEM. MY VEHICLE IS CURRENTLY IN THE REPAIR SHOP AND THE SENSORS ARE NOT AVAILABLE DUE TO THE OVERWHELMING NUMBER OF CUSTOMERS THAT ARE HAVING TO PURCHASE THEM. THE REPAIR SHOP CANNOT EVEN BE GIVEN AN EXPECTANT DATE THAT THE SENSORS AND WIRING HEIRNESS WILL BE AVAILABLE. RECALL THESES CARS CHEVY, THEY KNOW THIS IS A MANUFACTURE DEFECT, THIS IS A $1500 FIX THAT THE CUSTOMER IS LEFT TO PAY. WHEN THEY KNOW TONS OF CUSTOMERS WITH THIS VEHICLE ARE HAVING THE VERY EXACT SOME ISSUES. MY VEHICLE WAS IN MOTION WHEN I EXPERIENCED THE ISSUES.
NHTSA ODI #11205399
62,000 miles · Mar 13, 2019
Steering
WHEN YOU START TO CAR THE POWER STEERING IS OUT AND IT LOCKS UP THEN YOU DRIVE AND IT'S LIKE DRIVING A MANUAL STEERING CAR
NHTSA ODI #11186654
17,052 miles · Mar 12, 2019
Steering
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. WHILE DRIVING OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED AND "POWER STEERING ASSIST" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO RICHARD LUCAS CHEVROLET (1077 US-1, AVENEL, NJ 07001, (732) 634-0100) WHERE…
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TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. WHILE DRIVING OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED AND "POWER STEERING ASSIST" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO RICHARD LUCAS CHEVROLET (1077 US-1, AVENEL, NJ 07001, (732) 634-0100) WHERE IT WAS DIAGNOSED THAT A NEW RACK AND STEERING GEAR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 17,052.
NHTSA ODI #11186094
Official recalls
3Jul 24, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Remedy: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
Sep 9, 2014
General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.
Consequence & remedy
Consequence: Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Remedy: GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.
Aug 8, 2014
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."
Consequence & remedy
Consequence: The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.
Remedy: Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗