2013 Chevrolet Impala

I HAVE HAD PROBLEMS WITH STEERING CONTROL IN THIS VEHICLE EVER SINCE I BOUGHT IT FROM SERPENTINI CHEVROLET IN STRONGSVILLE, OHIO. CHEVROLET SERVICE DEPARTMENT REPLACED THE LEFT FRONT HUB AND BEARING ASSEMBLY ON 6/9/16 AT 34,770 WHEN THE CAR WAS STILL UNDER WARRANTY. ON 8/3/18, WHEN THE VEHICLE WAS OUT OF WARRANTY AT 60039 MILES, THE SERVICE DEPARTMENT TOLD ME THAT THE STEERING GEAR WAS LEAKING AND IT WOULD BE AN $1829.50 REPAIR. THE SYMPTOMS I AM EXPERIENCING NOW ARE THE SAME AS WHEN THE CAR WAS UNDER WARRANTY AND NOT REPAIRED CORRECTLY. IT MAKES A SCRAPING OR GRINDING NOISE WHEN YOU TURN. IF I ADD POWER STEERING FLUID, THE PROBLEM GOES AWAY, WHICH LEADS ME TO BELIEVE THAT THIS WAS THE PROBLEM ALL ALONG. I CHECKED ONLINE AND IT SEEMS TO ME THAT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE WHICH USUALLY ONLY GETS IDENTIFIED AFTER THE CAR IS OUT OF WARRANTY. I BELIEVE GM SHOULD BE REQUIRED TO DO A RECALL BEFORE SOMEONE HAS A SERIOUS ACCIDENT.

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NODDED OFF AND CRASHED INTO A GUARDRAIL. THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT ON ITS WHEELS. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A COMPRESSION FRACTURE TO THE BACK AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED TO A TOW LOT AND THEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HIGHT CHEVROLET BUICK GMC (29 MADISON AVE, SKOWHEGAN, ME 04976, (877) 617-0562) AND INFORMED THEM OF THE FAILURE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5465890807. THE APPROXIMATE FAILURE MILEAGE WAS 75,600. *TR*JB

SERVICE ABS/STABILITRACK IS DISPLAYING OFTEN. GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONCE, THEY GET NO CODES ON DIAGNOSTIC. I BELIEVE THIS IS A WIRING ISSUE. HOWEVER, THIS DEFECT IS FOUND IN MANY YEARS OF THE SAME MAKE OF VEHICLE. AT TIMES WHEN TURNING, THE STOPPING OF THE VEHICLE COULD HARM OR KILL ME OR MY FAMILY. THERE IS BOUND TO BE LAWSUITS IF THIS IS NOT RECALLED. A SEARCH ONLINE PRODUCES HUNDREDS WITH THE SAME ISSUE.

DOES NOT SHIFT INTO GEAR SMOOTHLY. I CAN FEEL A JERK WHEN TRANSMISSION CHANGES GEARS. THERE IS A DELAYED RESPONSE WHEN WHEN EXCELERATING FROM A STANDSTILL. THIS VEHICLE HAD 36000 MILES WHEN WE NOTICED THE PROBLEM 4 MONTHS AGO. PROBLEM CODE P0989 SHOWN WHEN RECENTLY CHECKED BY MECHANIC. ANOTHER PROBLEM IVOLVES AN INTERMITTENT METALLIC GRINDING NOISE WHEN MAKING A LEFT TURN AT LOW SPEEDS.

MY REDUCE ENGINE POWER LIGHT, SERVICE STABILITRAK LIGHT AND ABS LIGHT IS ON ALSO CHECK ENGINE LIGHT.CAR WILL NOT GO OVE 30 TO 40 MPH. THE CAR WILL REDUCE SPEED ON THE HIGHWAY. AND STREETS. I LIVE IN ILLINOIS. I'VE DONE TRIED EVERYTHING. THE CAR WAS IN THE SHOP FOR OVER A MONTH COST ME $1500 TO FIX EVERY ISSUES THE MECHANIC THOUGHT WAS WRONG AND THE CAR STILL HAVE THE SAME ISSUES. I HAVE EVEN JUST RECENTLY BROUGHT A NEW GAS CAP BECAUSE THAT LIGHT KEPT SAYING TIGHTEN. THIS CAN BE REALLY STRESSFUL. I DONT THINK I WILL EVER BUY ANOTHER CHEVY CAR AGAIN. AS I RESEARCH MY ISSUE JUST BY TYPING IN THE PROBLEMS WITHOUT GIVING THE MAKE AND MODEL OF CAR. I SEE ALL THESE PROBLEMS ARE ONLY WITH CHEVY VECHILES. WHAT DO I DO?

I ATTEMPTED TO TURN ON MY VEHICLE WHILE IN THE PARKED POSITION THE KEY WOULD NOT TURN AND THE WHEEL WAS IN THE LOCKED POSITIION. MADE SEVERAL ATTEMPS TO TRY AND TURN THE KEY WITH NEGATIVE RESULTS. HAD TO HAVE THE VEHICLE TOWED AND A FEW DIFFENT MECHANICS ATTEMPTED TO TURN THE KEY BUT NEGATIVE RESULT. IT HAS BEEN DETERMINED THAT THE IGNITION SWITCH NEEDS TO BE REPLACED.

SERVICE STABILITRACK WARNING INDICATOR LIGHTS FLASH AND BEEP WHILE ALL GUAGES GO TO ZERO AND BACK WHILE DOOR LOCKS ARE ALSO ENGAGING OPEN AND CLOSED AT ALL SPEEDS. HAS BEEN ALMOST ON DAILY BASIS FOR THE LAST FEW MONTHS. BEFORE 6 MONTHS AGO WOULD ONLY HAPPEN OCCASIONALLY.VEHICLE WILL LOSE ACCELERATION FOR A FEW SECONDS. . THIS WILL HAPPEN SEVERAL TIMES WHILE DRIVING CONSECUTIVE ALMOST 10-20 TIMES IN A ROW. TRACTION CONTROL AND ABS, BRAKE ASSIST WILL ALSO HAVE WARNING LIGHTS GO OFF. HAVE HAD MY CAR IN 2 DIFFRENT SHOPS AND SPENT ALMOST $2000 AND STILL NO FIX. . CHEVY NEEDS TO DO A BETTER JOB EXPLAINING WHAT SERVICE STABILITRACK CONSIST OF. MECHANICS HAVE NO CLEAR IDEA WHAT TO FIX. IS THERE A RECALL ON THIS SYSTEM. ANY HELP WOULD BE MUCH APPRECIATED. CHEVY HAS NO ANSWERS.