NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
272 reports19,000 miles · Jul 9, 2014
SteeringSuspensionTires
I PURCHASED A 2013 IMPALA IN NOVEMBER WITH 19,000 MILES ON IT. I NOTICED A BANG IN THE FRONT END WHEN BACKING OUT OF DRIVEWAY CUTTING TO THE RIGHT OR LEFT. THE DRIVERS TIRE IS WEARING UNEVEN BECAUSE THE ALIGNMENT IS OFF "BUT ONLY SLIGHTLY AND WITHIN SPECS". STEERING WHEEL SHAKES AT 45-50 MPH WITHOUT PULLING. GO OVER A BUMP AND …
Read full complaint
I PURCHASED A 2013 IMPALA IN NOVEMBER WITH 19,000 MILES ON IT. I NOTICED A BANG IN THE FRONT END WHEN BACKING OUT OF DRIVEWAY CUTTING TO THE RIGHT OR LEFT. THE DRIVERS TIRE IS WEARING UNEVEN BECAUSE THE ALIGNMENT IS OFF "BUT ONLY SLIGHTLY AND WITHIN SPECS". STEERING WHEEL SHAKES AT 45-50 MPH WITHOUT PULLING. GO OVER A BUMP AND FEEL A VIBRATION IN THE FLOOR UNDER MY FEET! IT HAS BEEN IN SEVERAL TIMES AND THEY HAVE DONE THE FOLLOWING: 1. TIGHTEN MOTOR MOUNT 2. HAD IT HALF A DAY TO REPLACE A BROKEN MOTOR MOUNT (SAME ONE THEY TIGHTENED TWO WEEKS EARLIER) 3. HAD IT ALL DAY TO "LISTEN FOR THE NOISE", HEARD IT AND ORDERED A STRUT SPACER 4. HAD IT HALF A DAY TO REPLACE STRUT SPACER, DID NOT STOP THE NOISE THEY HAVE HEARD THE NOISE 3 TIMES AND MADE SEVERAL ATTEMPTS TO CORRECT BUT WAS NOT SUCCESSFUL. I SUGGESTED THE RACK AND PINION BUT WAS TOLD GM WILL NOT PAY THEM TO EXPLORE MY FRONT END. SHOP SAYS WITHOUT HEARING THE NOISE ALL THE TIME WE WILL HAVE TO WAIT FOR A "CATASTROPHIC EVENT TO OCCUR". *TR
NHTSA ODI #10609264
44,678 miles · Jun 29, 2014
Electronic Stability Control (esc)Traction Control System
WHEN DRIVING NORMALLY SYSTEM PANEL WILL LIGHT UP WITH SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. WHILE TURNING TRACTION CONTROL WILL AUTOMATICALLY TURN ITSELF ON AND GRIND THE WHEELS MAKING TURNING DIFFICULT. WHEN BRAKING THE BRAKES WILL NOT ENGAGE RIGHT AWAY AND ABS LIGHT WILL COME ON. *TR
NHTSA ODI #10606759
14,600 miles · May 26, 2014
Electronic Stability Control (esc)Power Train
WHEN TURNING THE WHEEL TO THE LEFT AT LOW SPEEDS (LIKE WHEN BACKING OUT OF MY DRIVEWAY) THE ABS LIGHT COMES ON; THE FRONT LEFT WHEEL MAKES A GRINDING NOISE IN CONJUNCTION WITH THE LIGHT BLINKING; THERE IS AN IMMEDIATE LOSS OF POWER, LIKE THE CAR IS BEING HELD BACK BY SOMETHING. SAME HAPPENS WHEN TURNING, ON A HILL COMING FROM A …
Read full complaint
WHEN TURNING THE WHEEL TO THE LEFT AT LOW SPEEDS (LIKE WHEN BACKING OUT OF MY DRIVEWAY) THE ABS LIGHT COMES ON; THE FRONT LEFT WHEEL MAKES A GRINDING NOISE IN CONJUNCTION WITH THE LIGHT BLINKING; THERE IS AN IMMEDIATE LOSS OF POWER, LIKE THE CAR IS BEING HELD BACK BY SOMETHING. SAME HAPPENS WHEN TURNING, ON A HILL COMING FROM A COMPLETE STOP BUT THIS IS RANDOM AND NOT EASILY RE-CREATED. I'VE ALSO NOTICED A WOBBLE IN THE STEERING WHEN TAKING BENDS ON THE HIGHWAY AT HIGH SPEEDS. IT SEEMS TO HAVE GOTTEN WORSE SINCE I TOOK IT IN FOR SERVICE A FEW DAYS AGO. I'VE RESORTED TO TURNING THE TRACTION CONTROL OFF BEFORE PUTTING THE CAR IN DRIVE AND THIS SEEMS TO AMELIORATE THE PROBLEM. TOOK THE VEHICLE IN FOR SERVICE AND DEMONSTRATED THE PROBLEM TO THEM AND THEY AGREED THAT IT WAS OBVIOUSLY NOT PERFORMING AS IT SHOULD. THEY HAD A MECHANIC LOOK AT IT AND DETERMINE THAT THERE WAS NOTHING STRUCTURALLY WRONG WITH ANY OF THE COMPONENTS THAT HE COULD TELL AND THAT THERE WERE "NO CODES BEING THROWN" - WHATEVER THAT MEANS. SO THEY TOLD ME THERE IS NOTHING THEY CAN DO FOR ME, IT CANNOT BE "FIXED" BECAUSE, ACCORDING TO GM THERE IS NOTHING WRONG WITH MY CAR EVEN THOUGH IT IS A DEMONSTRABLE EQUIPMENT FAILURE. I SHOULD NOT HAVE TO TURN OFF THE TRACTION CONTROL -A SAFETY FEATURE!- ON MY CAR TO DRIVE IT WITHOUT LOOSING POWER AT THE WORST TIMES. MY CAR IS A 2013 CHEVY IMPALA LS WITH ALMOST 15,500 MILES ON IT. *TR
NHTSA ODI #10594086
48,194 miles · May 13, 2014
Power Train
FROM A STOP MAKING A LEFT TURN THE TRACTION CONTROL GOES ON AND PREVENTS ACCELERATION . ALMOST GOT HOT 3 TIMES ON CORNERS. *TR
NHTSA ODI #10588041
32,000 miles · May 8, 2014
Electronic Stability Control (esc)Power Train
TRACTION CONTROL ENGAGES AND LIGHT COMES ON AND GOES OFF AND ENGINE REDUCES POWER AND ABS PUMP COMES ON ALL AT THE SAME TIME. OCCURS INTERMITTENT AND ONLY WHEN IT SITS FOR A DAY AND WHEN YOU BACK OUT OF A PARKING SPACE AND THEN PUT IT IN FORWARD GEAR TO GO FORWARD. HAVEN'T HAD IT TO A DEALER YET BUT WAS TOLD THAT IF IT WASN'T S…
Read full complaint
TRACTION CONTROL ENGAGES AND LIGHT COMES ON AND GOES OFF AND ENGINE REDUCES POWER AND ABS PUMP COMES ON ALL AT THE SAME TIME. OCCURS INTERMITTENT AND ONLY WHEN IT SITS FOR A DAY AND WHEN YOU BACK OUT OF A PARKING SPACE AND THEN PUT IT IN FORWARD GEAR TO GO FORWARD. HAVEN'T HAD IT TO A DEALER YET BUT WAS TOLD THAT IF IT WASN'T SHOWING A CODE THAT THEY WOULD DO ANYTHING ABOUT IT. CAR IS A 2013 CHEVY IMPALA LTZ WITH 32000 MILES. *TR
NHTSA ODI #10587333
21,900 miles · May 1, 2014
Visibility/wiper
THE WIPERS HAD ICE ON THEM AS WELL AS THE RIGHT HAND SIDE OF THE WINDSHIELD ON 01/25/14 A WEEK AFTER I BOUGHT MY CAR. THE DEFROSTER HAD BEEN ON ALL THE TIME DURING MY DRIVE HOME, ABOUT 1 HOUR. I HAD TO STOP A NUMBER OF TIMES TO KNOCK THE ICE OFF THE WIPERS AND SCRAPE THE WINDSHIELD. IT HAPPENED AGAIN ON 04/03/14 WHEN I WAS DRIVI…
Read full complaint
THE WIPERS HAD ICE ON THEM AS WELL AS THE RIGHT HAND SIDE OF THE WINDSHIELD ON 01/25/14 A WEEK AFTER I BOUGHT MY CAR. THE DEFROSTER HAD BEEN ON ALL THE TIME DURING MY DRIVE HOME, ABOUT 1 HOUR. I HAD TO STOP A NUMBER OF TIMES TO KNOCK THE ICE OFF THE WIPERS AND SCRAPE THE WINDSHIELD. IT HAPPENED AGAIN ON 04/03/14 WHEN I WAS DRIVING HOME FROM THE MPLS AIRPORT. I HAD PUT ON NEW WIPERS AFTER THE FIRST INCIDENT, YET THESE WIPERS ICED UP AS WELL. I AGAIN HAD THE DEFROSTER ON, SOMETIMES IT WAS FULL BLAST. I TOOK PICTURES OF THE WIPER BLADES ON THE 4/3 DRIVE. I SHOWED THEM TO THE DEALERSHIP AND THEY SAID THE DEFROSTERS WERE WORKING FINE. TO ME THIS IS A SAFETY ISSUE. ALSO THERE IS TERRIBLE ROAD/WIND NOISE. I HAVE RECORDED IT. I HAD ALL THE WINDOWS UP, NOTHING WAS TURNED ON AND THE NOISE IS TERRIBLE. EVEN WHEN AT A STOP, YOU CAN HEAR THE NOISE OF THE PASSING CARS 2 OR MORE LANES AWAY. THE DEALERSHIP SAID THEY COULDN'T DO ANYTHING FOR IT. THEY ARE WORKING WITH ME TO TRY TO RESOLVE THE ISSUE. SO I HAVE NO COMPLAINTS ABOUT THE DEALERSHIP, BUT WITH THE CAR. I AM THINKING OF TAKING IT TO A BODY SHOP AND SEE WHAT THEY THINK OF THE ROAD/WIND NOISE. I EVEN WEAR EARPLUGS IF I HAVE TO GO VERY FAR BECAUSE I CAN'T STAND TO LISTEN TO THE NOISE. I USED TO LOVE TO GET IN THE CAR AND JUST DRIVE, WITH NO RADIO ON, I DON'T IN THIS CAR. IF YOU WOULD LIKE A PICTURE OF THE WIPER BLADES OR LISTEN TO THE NOISE IN MY CAR I CAN SEND THOSE TO YOU. *TR
NHTSA ODI #10585817
32,750 miles · Apr 17, 2014
Electronic Stability Control (esc)
I JUST PURCHASED MY 2013 CHEVROLET IMPALA LTZ IN THE LAST 30 DAYS. HAVE DRIVEN LESS THAN 1500 MILES. WHILE HIGHWAY DRIVING, I RECEIVED A SERVICE STABILITRAK AND A SLIGHT NOISE OCCURRED WHILE DRIVING. GM CUSTOMER CARE WAS CLOSED AT THAT TIME, HOWEVER NEXT MORNING THE SERVICE WARNING WAS OFF...BUT I STILL FOLLOWED UP WITH GM. …
Read full complaint
I JUST PURCHASED MY 2013 CHEVROLET IMPALA LTZ IN THE LAST 30 DAYS. HAVE DRIVEN LESS THAN 1500 MILES. WHILE HIGHWAY DRIVING, I RECEIVED A SERVICE STABILITRAK AND A SLIGHT NOISE OCCURRED WHILE DRIVING. GM CUSTOMER CARE WAS CLOSED AT THAT TIME, HOWEVER NEXT MORNING THE SERVICE WARNING WAS OFF...BUT I STILL FOLLOWED UP WITH GM. THE CUSTOMER CARE REPRESENTATIVE SAID MOST LIKELY IF THE SERVICE WARNING WENT OFF - IT WAS JUST A GLITCH. HOWEVER, I WAS ALSO ABLE TO CONFIRM AT THAT TIME THAT BECAUSE I HAVE THE BUMPER TO BUMPER WARRANTY, IT IS A COVERED ISSUE AND I COULD STILL TAKE IT IN TO BE LOOKED AT AND ANY AUTHORIZED GM DEALER. NOW JUST TO FIGURE OUT WHERE... *TT
NHTSA ODI #10583388
37,000 miles · Apr 16, 2014
Suspension
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRACTION CONTROL WARNING LAMP ILLUMINATED AND THE SYSTEM ENGAGED CAUSING THE VEHICLE TO SWERVE. THE CONTACT MENTIONED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNIC…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRACTION CONTROL WARNING LAMP ILLUMINATED AND THE SYSTEM ENGAGED CAUSING THE VEHICLE TO SWERVE. THE CONTACT MENTIONED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 37,780.
NHTSA ODI #10583078
65,000 miles · Apr 8, 2014
Air Bags
I SEE TODAY THAT A RECALL HAS BEEN ANNOUNCED FOR IMPALAS UP TO 2010 BUILD YEAR. I HAVE A LOANER CAR FOR THE SATURN IGNITION SWITCH RECALL THAT IS A 2013 IMPALA. WHILE DRIVING MY 93 YEAR OLD MOTHER AROUND, THE PASSENGER SIDE AIR BAG WOULD NOT TURN ON. THIS HAPPENED EVERY TIME SHE RODE WITH ME. *TR
NHTSA ODI #10578153
38,000 miles · Jul 29, 2013
Service BrakesCrash
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS ENGAGED BUT THE VEHICLE FAILED TO DECELERATE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES OR VISIBLE DAMAGE TO EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED THREE TIMES WHIL…
Read full complaint
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS ENGAGED BUT THE VEHICLE FAILED TO DECELERATE AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES OR VISIBLE DAMAGE TO EITHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED THREE TIMES WHILE THE CONTACT WAS DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #10532342